Even if you have never heard of Arm, you've likely used its technology. Arm is a semiconductor and software design company. It designs blueprint technologies for the microprocessors that live inside most of the tech we use every day, including our smartphones, our TVs and our cars. The ubiquity of this technology also makes demand for it very high. So how is this high demand impacted by the struggling international supply chain and Russia's invasion of Ukraine? And what does this mean for the co...
Aug 02, 2022•23 min•Season 3Ep. 26
Over the past two years, Arianna Huffington, CEO of Thrive Global, and Tony Bates, CEO of Genesys and co-author of the book Empathy in Action. have been spreading the word that empathy-driven leadership isn't an afterthought, it is an essential business practice. They believe this approach not only makes employees happier at work but boosts productivity and other important metrics. What does it mean to be an empathetic leader? How do you do it well? Why is it important, especially right now? Huf...
Jul 26, 2022•31 min•Season 3Ep. 25
Kate Ryder, the founder and CEO of Maven, was early to telehealth. Ryder founded Maven in 2014 after witnessing and experiencing gaps in the women's and family healthcare model. Today, Maven offers patients access to a digital network of over 2000 providers specializing in women's and family health. It has become the first company valued at over a billion dollars in the category. This suggests investors - alongside employers and insurance companies - are recognizing the business case for compreh...
Jul 19, 2022•24 min•Season 3Ep. 24
Niren Chaudhary is the CEO of Panera Brands, which includes the popular chain restaurants Panera Bread, Caribou Coffee and Einstein Bagels. The brand has nearly 4,000 restaurants across 10 countries, and the company is committed to serving high quality food in every one of them. Panera also wants to make sure its 110,000 employees feel supported on and off the job. In this episode of Leadership Next, Chaudhary tells Alan Murray that Panera Brands only serves food he would be willing to serve to ...
Jul 12, 2022•21 min•Season 3Ep. 23
Shipping is an industry that is so invisibly essential to our lives, so much so that we might only think about it when something’s wrong. And the world has been talking a lot about the shipping industry since the start of the pandemic BECAUSE there are so many factors making their jobs very difficult. Supply chain issues, COVID restrictions, climate concerns, the invasion of Ukraine... to name just a few. In this episode, hosts Alan Murray and Ellen McGirt interview Søren Skou, the CEO of Maersk...
Jun 28, 2022•29 min•Season 3Ep. 22
Hayden Brown is the CEO of Upwork, a platform that connects freelance workers with companies looking to hire. Founded over twenty years ago, Upwork went public in 2018. But it was the pandemic that has truly proved to be a turning point as both workers and companies have begun to embrace remote work in new ways. In this episode of Leadership Next, Ellen McGirt digs into the size and scope of the freelance economy, and explores how the past two years continue to influence the future of work. Also...
Jun 21, 2022•31 min•Season 3Ep. 21
Over the past two and half years, many companies have transformed at faster rates than ever before, as the sudden shifts caused by the COVID-19 pandemic, calls for racial justice, and other events have accelerated the need for new ideas and innovations. Those organizations that rose to the challenge were able to navigate ongoing disruptions—and embrace change to meet the evolving needs of their stakeholders. Now, as business leaders look ahead, they are searching for ways to continue to build on...
Jun 16, 2022•26 min•Season 3Ep. 21
For two and a half years, Leadership Next has introduced listeners to a new CEO each week - exploring how these leaders are looking beyond the bottom line and tackling issues that impact employees, customers and other stakeholders. But, to mark our 100th episode, Alan Murray and Ellen McGirt have invited three previous guests back to the show. Why? To learn how much progress these CEOs have made on some important initiatives, and gain perspective on how strongly the business world is embracing t...
Jun 14, 2022•35 min•Season 3Ep. 20
Doug McMillon is a Walmart lifer. He started loading trucks at a Walmart warehouse as a teenager trying to pay for college. He is now the company's CEO. Just two weeks ago, Walmart topped the Fortune 500 for the 10th year in a row. In this episode, McMillon and Leadership Next's Alan Murray discuss how record-high inflation, conflict in Ukraine and supply chain snarls are affecting Walmart’s business. McMillon elaborates on Walmart’s plans to become a regenerative company, detailing the environm...
Jun 07, 2022•33 min•Season 3Ep. 19
When Sasan Goodarzi became Intuit CEO about three and a half years ago he wanted to move the company beyond its focus on taxes and accounting. Through two big acquisitions and innovations utilizing data, A.I. and blockchain, he's making big strides towards that goal. On today's Leadership Next, Goodarzi explains why this was so important and how he's pulling it off. Also in today's conversation: what it means to truly be an inclusive company and how Intuit is helping small businesses hit climate...
May 31, 2022•28 min•Season 3Ep. 18
To those who love online trading or flock to the latest cryptocurrency, Edward Jones may appear old-fashioned. The company has been offering clients financial advice for 100 years and it remains focused on face-to-face interactions. And, CEO Penny Pennington says while cryptocurrency may be a fit for some portfolios, "we do not believe that speculation is a part of serious long-term financial planning. And there is part of the crypto market right now that is pure speculation." This approach is c...
May 24, 2022•32 min•Season 3Ep. 17
When Dr. Marlow Hernandez was a child in Cuba, he promised his grandmother he would become a doctor. He did so, and is now the CEO of Cano Health, a primary care provider specializing in senior care. Cano has 137 medical centers across the country. The majority of its patients are located in low-income areas of South Florida. Companies the size of Cano Health don't typically appear on Leadership Next. But Cano's results are anything but typical. COVID-19 mortality rates among its patient populat...
May 17, 2022•29 min•Season 3Ep. 16
As the war in Ukraine continues, it's brewing one crisis - threatening the global food supply - and deepening another - pushing millions of Ukrainians from their homes. Today on Leadership Next, Alan Murray and Ellen McGirt speak with two leaders who are working hard to mitigate these problems. Svein Tore Holsether is the CEO of global fertilizer company Yara. He explains why the war is hurting agricultural production and driving up prices. He also points out that while the larger businesses com...
May 10, 2022•34 min•Season 3Ep. 15
Fred Smith envisioned FedEx during his time as an undergrad at Yale. By 1973 his school project had become a functioning business. He's been a part of the organization ever since. But on June 1st he'll step down from the role of CEO and transition to FedEx Executive Chairman. Taking the reins at the Fortune 500 giant is current President and COO, Raj Subramaniam. In his first interview with a major media outlet, Raj tells Leadership Next how he came to FedEx, and how he's thinking about filling ...
May 03, 2022•28 min•Season 3Ep. 14
As Leadership Next listeners know, the role of business in society is changing. Companies are being held responsible for their environmental footprint, CEOs are asked to weigh in on social issues. Employees and customers both have new expectations of the corporations in their lives. And as companies respond to these changes they need corporate boards that understand these new expectations and pressures. Today, boards best equipped to do this are composed of diverse members with a wide variety of...
Apr 19, 2022•22 min•Season 3Ep. 13
When the COVID pandemic struck, Pfizer was ready to tackle the challenge of developing a vaccine. That's due in large part to some key decisions CEO Albert Bourla made after becoming CEO in 2019. In this episode of Leadership Next he was also quick to acknowledge the role purpose played in making this feat possible. "I think it was the most important factor," Bourla said. "It was not the singular focus on sciences, it was not the infrastructure were able to develop. It was the culture and the mi...
Apr 12, 2022•28 min•Season 3Ep. 12
On February 24, Russia fired missiles into Ukraine, launching a war that has displaced millions and likely killed thousands. One week later, mega retailer IKEA announced it would pause all production in both Russia and Belarus and shutter its namesake stores. This decision was anything but simple. Showing support for Ukraine ultimately meant impacting over 12,000 IKEA employees in Russia, not to mention Russian consumers who turn to IKEA for reasonably-priced home goods. On today's Leadership Ne...
Apr 05, 2022•28 min•Season 3Ep. 11
Linda Rendle is one of just a few women to be running a Fortune 500 company. She took over the top job at Clorox early in the pandemic when the company was scrambling to meet unprecedented demand for its cleaning products. That demand has subsided but inflation has skyrocketed, handing Rendle yet another challenge. On today's Leadership Next, she tells Alan Murray and Ellen McGirt how she's approached these hurdles and why she strives to take care of her employees and the planet. "(It) has nothi...
Mar 29, 2022•22 min•Season 3Ep. 10
Global Payments provides the technology plumbing for a lot of digital commerce. That means when life moved largely online for many in 2020, the company's bottom line benefited. And while pandemic restrictions have eased, CEO Jeff Sloan says consumers will likely continue to order dinner, buy shoes and visit the doctor online. "Cash and check is the enemy. And the pandemic has accelerated the decline of cash and check," Sloan tells Leadership Next. "As long as you as a consumer are paying for som...
Mar 22, 2022•26 min•Season 3Ep. 9
Ahead of Russia launching attacks on Ukraine, businesses and governments were warned to brace for cyber warfare. That hasn't transpired yet, but it doesn't mean it won't warns the co-founder and CEO of security company CyberArk. "Perhaps they're saving it for a later time," Udi Mokady tells Leadership Next. "(Y)ou don't certainly pull out all of your arsenal at once. And of course, my concern is that some of it will be taken against countries that are participating in the sanctions." Cyber threa...
Mar 15, 2022•22 min•Season 3Ep. 8
What is design thinking, and why should you care about it? " You know, so many leaders today are asking the question, what comes next? How do we prepare ourselves for what we can't even see? ... Well, that's where design thinking comes in," Sandy Speicher, CEO of IDEO, tells Leadership Next. Design thinking is a different way of seeing the world, a different approach to problem solving and leading. It's also a bit of a buzz word that many people still don't fully understand. But with so many cha...
Mar 08, 2022•28 min•Season 3Ep. 7
Bigger is no longer better for General Electric, according to CEO Larry Culp. When he took charge of the iconic company in 2018 it was clear change was needed - GE was in the midst of a years-long slump where much of its market value disappeared. His solution: break the corporate giant into three smaller, focused companies. How did he come to this conclusion? Why is it the right move? And what leadership lessons can others gain from Larry's story? Alan Murray and Ellen McGirt answer those questi...
Mar 01, 2022•27 min•Season 3Ep. 6
Signet Jewelers - parent company to Zales, Kay and several other brands - has seen its digital sales quadruple since the start of the COVID pandemic. And an estimated 85 percent of customers interact with the company digitally at some point during their shopping process, according to company CEO Gina Drosos. But pushing the company towards a digital future is just part of the transformation plan Drosos put in place after becoming CEO in 2017. "Our transformation has been both strategic and cultu...
Feb 22, 2022•28 min•Season 3Ep. 5
Chobani CEO Hamdi Ulukaya immigrated to the U.S. from Turkey, He purchased an old yogurt factory in upstate New York in 2005. Two years later, the company sold its first Greek yogurt. Today, the brand is reportedly worth billions and is preparing for an IPO. But perhaps the most remarkable part of this story is HOW Ulukaya met his goal of making quality yogurt available to the mass market. As he tells Alan Murray and Ellen McGirt, it all came down to trusting his employees and treating them well...
Feb 15, 2022•33 min•Season 3Ep. 4
As recently as 1993, 80 percent of Africans had never heard a phone ring according to Cassava Technologies CEO Hardy Pemhiwa. Today, the vast majority of people on the continent own mobile phones. But connecting those phones to the internet remains pricey. This is where Cassava Technologies enters the picture. The company aims to become the first tech company to connect all of Africa. This massive ambition springs from the belief that everyone deserves the opportunity to afford online access, an...
Feb 08, 2022•25 min•Season 3Ep. 3
In this episode of Leadership Next, Alan Murray and Ellen McGrit take listeners inside the annual CEO meeting that Fortune typically hosts at Davos. Davos itself was postponed due to Omicron, so Fortune moved its meeting online - and attendance was impressive. Leaders who joined oversee an estimated $2.6 trillion in annual revenues and directly employ just under seven million people. On the agenda: looking ahead to the biggest challenges and opportunities of 2022. Today you'll hear from Andy Jas...
Feb 01, 2022•25 min•Season 3Ep. 2
For years Steve Case has been pushing venture capital investors to look beyond California, New York and Boston for startups to support. This has been the driving mission of his investment firm, Revolution, and his seed fund has backed nearly 180 companies in 80 cities. But now - finally - a growing number of investors are joining him. "I do believe one of the silver linings of a terrible tragic pandemic may be this accelerant in terms of what's happening with these rising cities and more compani...
Jan 25, 2022•29 min•Season 3Ep. 1
In this final Leadership Next of 2021, Alan Murray and Ellen McGirt are joined by Joe Ucuzoglu, CEO of Deloitte US and long-time sponsor of the podcast. The team reviews highlights from the season, identifying themes that emerged from the 40 episodes, and discusses what's ahead for business in 2022. Voices from the season appear throughout the episode. Hear from the CEOs of UPS, Chipotle, Intel, S&P, United, Best Buy, Albertsons and many more. Leadership Next will return with more interviews...
Dec 14, 2021•31 min•Season 2Ep. 41
After 24 years at Home Depot, Carol Tomé was ready to retire. But United Parcel Service - where she had served as a board member since 2003, had other plans. Why did she decide to accept the CEO job at UPS? That's just the first thing Alan Murray and Ellen McGirt want to know in this episode of Leadership Next. UPS is the leading delivery business in the U.S. Tomé says the company delivers six percent of the country's GDP each day. That requires a lot of employees! Tomé sees making these workers...
Dec 07, 2021•30 min•Season 2Ep. 40
Before the COVID pandemic, roughly 10 to 15 percent of Chipotle's business came in through digital channels. Today, that number is closer to 40 percent. "Sometimes, you know, your strategies end up finding an unknown accelerator. And the pandemic proved to be an accelerator on the strategy," CEO Brian Niccol explains. The company was well positioned to excel during the pandemic in other ways too. Thanks to its previous food safety scares, Chipotle had stringent health and safety protocols in pla...
Nov 23, 2021•26 min•Season 2Ep. 39
