Annie and Leah have more listener questions in this episode of the Lactation Business Coaching podcast. From what’s in their home consult bags to running an office visit when you don’t have all the time in the world, they’ll share what works and what doesn’t in their own private practices. And if you’re a new IBCLC wondering if you’re ready to launch your practice, they’ve got some special words just for you. “You can’t do this on your own, you need other people and other people need you” In thi...
Jun 18, 2019•34 min•Ep. 17
Do you bring your coffee inside? What do you do when someone tags you on social media? What happens when the doctor disagrees with you? And finally—when is the best moment in the visit to take payment? Annie and Leah respond to some truly great listener questions about things that only lactation consultants will relate to. “We don't diagnose, we say what we see and explain what we're seeing.” In this episode, we will cover: How not to be a jerk: Learn from Annie’s coffee mistakes Toilet paper an...
Jun 04, 2019•42 min•Ep. 16
When you leave a lactation consult, you have no idea what will happen next, because it’s entirely up to that individual family. But by providing your clients with a clear, detailed, and rich care plan, you can guide them towards meeting their infant feeding goals, whatever those may be. A good lactation care plan increases client self-efficacy and improves health outcomes for parents and babies, and learning how to maximize this powerful tool is critical to the success of your private practice. ...
May 21, 2019•43 min•Ep. 15
Annie and Leah got into this business because they love caring for breastfeeding mothers and their babies. That skill doesn’t always coincide with business and financial savvy. If you can relate, they’ve got you covered. In this episode, they share their advice, tips, and experiences for creating a successful business and staying on top of your finances. From business expenses to taxes, Annie and Leah are diving in deep for this Financial Real Talk. “You CAN grow a sustainable business with sust...
May 07, 2019•46 min•Ep. 14
Are you new to the independent IBCLC practice? This episode is for you! Being an entrepreneur is tough work and it takes a brave soul. Go you for venturing out there! But how do you get things moving forward as a new business? We’re here to share what we wish we’d known when we started in order to help you along in your own journey. We’re touching on three main areas that we feel are essential to building and growing your business. “I would highly recommend to anyone who is starting out to go ge...
Apr 23, 2019•38 min•Ep. 13
Leah and Annie take you through their individual routines for home visits. Home visits are personal and relational and it’s important to create a safe and comfortable environment for your clients. If you’ve ever wondered how another lactation consultant runs a home visit, this is your chance to be a fly on the wall. “Home visits have my heart” In this episode, we will cover: The difference between Home Visits vs Office Visits An Insider’s Look at Home Visits in NYC - Annie takes you through her ...
Apr 09, 2019•52 min•Ep. 12
Have you ever wondered when everyone around you is going to realize that you’re the worst lactation consultant on the planet? Well, we have! It’s called imposter syndrome, and we’re pretty sure this is going to be a terrible episode on the topic where you figure out we have no idea what we’re talking about. “Reflecting on our wins in the past is way more helpful than trying to push yourself into an unknown future” In this episode, we will cover: What is imposter syndrome? How does it affect your...
Mar 26, 2019•35 min•Ep. 11
When you have a private practice, it’s so easy for your work life to bleed into your home life. Finding a rhythm for your days can help prevent you from working all the time. In today’s episode, Annie & Leah share their own schedules and give ideas for finding the right time for all the personal and professional things you need to do. “Don’t forget about the power of a little bit of white space” In this episode, we will cover: A Day in the Life of Leah: An inside peek at how Leah organizes h...
Mar 12, 2019•54 min•Ep. 10
Documenting what happens at a lactation consult is super important for so many reasons, but figuring out just want to say and how to say it can be challenging. In this episode, Annie and Leah will explain their approaches to charting and offer you tips and strategies for making this critical task less overwhelming. Whether you’re paperless or love your clipboard and folders, this episode will help you streamline your charting workflow and feel confident in your documentation. “It didn’t happen u...
Feb 26, 2019•41 min•Ep. 9
Overwork, compassion fatigue, burnout. It’s a common cycle for anyone in a helping profession, and it feels especially intense for lactation consultants because the stakes are so high—I mean, we’re working with babies who can’t eat! Compassion fatigue is inevitable, but it doesn’t have to be the end of you. "If you don’t take care of yourself there won’t be anyone to take care of the families that need you" In this episode, we will cover: What to do when you are tired : We all have limits, and w...
Feb 12, 2019•43 min•Ep. 8
In this episode, Annie and Leah talk about the tough topic of setting your fees for your private lactation practice. It’s so important to know your worth as a business owner and to represent that fairly within your specific market. Once you’ve set your rate, you can begin working towards long-term goals for your business as a whole. "You are literally changing the world! If you can’t own your worth, no one will" In this episode, we will cover: How do you come up with your fees? And what your fee...
Jan 29, 2019•44 min•Ep. 7
As a private practice IBCLC your website is usually the first contact your prospective clients will have with you and your business. Making your website easy to navigate and quickly get the necessary information is essential for a new and tired parent. In this episode, Leah and Annie share their resources for online scheduling, HIPAA compliance, website design, and more. “You never want people leaving your website while they’re still deciding if they want to work with you” In this episode, we wi...
Jan 15, 2019•39 min•Ep. 6
It's so important for IBCLCs to be seen as part of the care team for the breastfeeding families we serve. One way we can impact our presence in the care team is to communicate with the other providers working with the breastfeeding family. Today we will discuss what we need to send to the other providers on the care team as well as strategies to make this process effective and efficient. So if you struggle with motivating yourself to write and send pediatrician reports, or if you’re wondering if...
Jan 02, 2019•42 min•Ep. 5
The world of lactation is constantly changing and evolving which means it’s critical to be up to date on current practices as well as always working to hone and improve your skills. Continuing education is critical not just for improving your clinical skills, but for the networking opportunities gained from connecting with other lactation consultants. In this episode, Annie and Leah share strategies for reaching out, getting support, and finding community. “You’re never too far in your career th...
Dec 18, 2018•42 min•Ep. 4
In this episode, Leah and Annie are talking about the ever-present swinging pendulum of busy-ness as the owner of your private practice. They open up about the emotional and financial implications of both the busy and the lean times and how important it is to know that you’re not alone in this struggle. Leah and Annie both share their own perspectives and unique ways of tackling this trend and how to make the most of your downtime so you are continuing to grow your business. “You’re not experien...
Dec 04, 2018•39 min•Ep. 3
In this episode, Annie and Leah discuss the importance of setting clear follow-up policies to protect and guard your private practice and your personal life, as well as help your clients reach self-efficacy and get the care they truly need. It can be difficult to say no or to step back when a client is having difficulty, but most times, it’s what you both need to achieve your client’s goals. Catering to a client’s anxiety can lead to even more panic or prevent your client from seeking the care t...
Nov 23, 2018•39 min•Ep. 2
In this episode of Lactation Business Coaching, hosts Annie Frisbie IBCLC and Leah Jolly IBCLC talk about the unique challenges of starting a business as a private practice lactation consultant. They go into how hard it is to charge money for something you’d do for free and how to make peace with the inevitable expenses involved in starting a business. Leah and Annie know how much you want to be both compassionate and financially viable because they face this tension in their own private practic...
Nov 05, 2018•36 min•Ep. 1
