Dealing with Difficult Customers? How Gig Workers Push Back - podcast episode cover

Dealing with Difficult Customers? How Gig Workers Push Back

Mar 23, 202215 min
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Episode description

When faced with difficult customers, gig workers engage in different resistance tactics to gain back some control over their jobs, according to new research from Wharton’s Lindsey Cameron.

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Dealing with Difficult Customers? How Gig Workers Push Back | Knowledge at Wharton podcast - Listen or read transcript on Metacast