Sleepwalkers is a production of our heart Radio and unusual productions. Every single thing that you do on a social network or on a website is essentially recorded. How many pages you visited, what did you click on, how did you get to that website? What page did you leave on? How many photos have you ever uploaded? Where were those photos uploaded? How many places have you checked into? Who have you tagged? What photographs have you been tagged in with? Whom?
Where were those photographs taken? Who's in your friendship circle? Who did you go to school with? There are algorithms and machine learning technologies that connect all of that data together and start to find patterns. That's Lisa italian Aretti speaking. She's a digital sociologist and tech ethics advocate with a
big focus on data. I think some of the data that's quite concerning is facial recognition technology, where machines are being fed huge amounts of images pictures of people's faces, and that can come from dating websites, from photographs of you on Facebook or Instagram or anywhere on the Internet. You don't even have to upload it yourself. It could be somebody else that's uploaded it for you. With all that data out in the wild. All it takes is for somebody to suck it up and they can start
connecting the dots. So there were researchers last year from Stanford University who without the user's permission, scraped thirty thousand photographs from a dating website that was public rights. So they took it that they could just use those photographs for research. Because it was a dating site, people will also asked the data points, um, what is your sexual orientation?
So gay, straight, by right, and so they had all of that data connected, so they could then connect faces to sexual orientation and essentially they built an algorithm that they said could detect just by somebody's face if they were gay or straight or by the algorithm worked, it could predict sexual orientation from photographs with accuracy for men and accuracy for women based on just five photographs. And Stanford isn't the only place using facial recognition to categorize people.
Governments are too all around the world. This is Sleepwalkers Welcome. I'm Azveloshin. In the last episode, we looked at what happens when artificial intelligence digests huge data sets to find patterns and make predictions, like what's the most typical move synopsis? Or is that moral cancerous? But advances in machine learning are also making us more and more legible. In today's episode, we ask what happens when we become the data set and the power to predict is turned on us. Here's
Lisa again. The extra terrifying thing is why creates this kind of technology? Like? Who does it serve? Why do we need this? If you take this type of technology, feed it to a citywide CCTV surveillance system and say that you go to a place like Saudi Arabia where being gay is considered a crime, and suddenly you're just what pulling people off the street and arresting them because you're gay because the computer said so, so like now you're going to prison. This may sound like a terrifying
Minority Report style future, but actually it's here today. I Cara Highs. So Lisa was talking about what happens when governments start to connect the dots of all this data, but it's already happening with private enterprise. For example, insurance companies can now see someone who joins a Facebook group about a genetic mutation and use that data to guess that that person may have the genetic mutation and the condition that's associated, and then the computer says, let's raise
their premium or let's deny them care. And so we can use this peroxy data to do something The New York Times has recently called proxy discrimination. And I think something that's even more widely applicable is this definition of surveillance capitalism, which is essentially that data is not just data anymore, it's money. Companies can use data to make predictions about future behavior and that can make them profit. Right,
that surveillance capitalism. I using information about joining a Facebook group to make an insurance decision, and it's I don't know, it's a little bit scary. In the US, it's all about capitalism, But in other countries surveillance is used for other purposes. For example, in China, it's about social control. But in China, this same massive ingestion of data and statistical modeling is used for governance. So let's take a closer look at China and how they're using technology to
amplify the power of the state. They have this notion of a social credit score, which is how good of a citizen you are according to the government. They have literally hundreds of millions of cameras around and they can basically do things like you've been out at the bar, you know, until to the last couple of nights. That's not really what a good upstanding citizen would do. So your social credit score can get ding because you've been spending too much time at night at a bar. That's
Dr Alex Kilpatrick. He and Mary Haskett co founded Blink Identity, a facial recognition company that can recognize the users face in yes, the blink of an eye about no point four seconds. Here's Blink co founder Mary on Chinese surveillance.
They have camera, so you're recorded jaywalking, and so your score goes down, you know, and you automatically get a ticket, which again doesn't sound like that they give a deal if you really believe in law and order, except if your score isn't high enough, you can't buy a plane ticket, you have to travel by bus, you know, you can't live in certain areas. And you can obviously see how this could be abused. I mean, it doesn't take much
of an imagination. Other factors that can bring down your social credit score include what you buy at the store, your online browsing, and even having a friend with a low score. This use of generalized surveillance can keep a whole population in check, which is more or less the explicit goal of the Communist Party of China. This can
be stifling for the average hand Chinese citizen. For minorities, it can be much much worse, right, you know, more specifically and more dauntingly, it can be used for internment, you know, in the case of the weaker minority in China, using data that is being created by this minority to just communicate, you know, one person communicating with another person, those who are connected that both wagas right, five weeks are gathering the same place. Now that we know that,
you know, what are we going to do with that data? Oh, We're going to send these people to re education camps. And as technology improves, so does the state's ability to project power. China today is cleaning the floor with the Americans on voice and facial recognition technology. That's the Embrema, an expert on global political risk and the founder of the Eurasia Group. The Chinese have much more data. You also have a government that is consolidating the data and
allocating it for different types of purposes. And you have no presumption of privacy whatsoever. With no presumption of privacy, the amount of data you can collect from your citizens grows exponentially, and that actually gives you a huge technological advantage. This is how Kai Fu Lee explains it. What makes sense AI algorithm work better is how much data you used to train it. And that's the beauty of deep learning. You just keep throwing data at it and it just
performs better. And Kai fully understands this world better than most. His fund, Signivation Ventures, has invested in meg v, a facial recognition company valued at four billion dollars. Kaifu also around Google China, so he knows the landscape. China simply has more data than the US due to not only the large number of users, but also the depth in which Chinese users use the Internet for ordering food, for shared bicycles, for mobile payments. So the AI will actually
just perform better because it's trained out more data. Some of that data is taken from citizens using surveillance, but according to Kaifu, much is freely given. I think the Chinese culture and the Chinese people are more pragmatic, so that if the software delivers pragmatic value, they ask fewer questions.
For example, you know, we've funded an app that loans money to ask you a couple of questions and takes data from your phone at the same level as the Facebook would take data from your phone, and it's SAPs the money to you instantly if it decides to lend money to you. I think in the US people my question do I really want to give my data to a lending application? And is it appropriate to consider the makeup my phone as a part of that give me giving me money or my zip codes? Because that might
reflect certain things about me. The breadth and depth of data in China, both from a larger population and a much deeper integration with technology, gives China a serious competitive advantage. Where the Americans have much better scientists, the Chinese were able to buy a lot of science. Now, when you talk to specialists in this field, they will tell you that in many parts of Ai, great data and okay
scientists will frequently beat great scientists and okay data. Character scary thing is that China is using that technological superiority to build a very different kind of state, you know, one in which the price of descent is intolerably high. You know. So according to Ian public demonstrations have fallen marketly, right, because if you know you're being watched, you're probably less
likely to commit public displays of civil disobedience. Right. We talked about the vigas earlier in Cashgar, which is a Muslim city in China. Vigas have to register to go into the mosque, and once they're inside, they face a bank of cameras like many many surveillance cameras, and go figure Muslims stopped going to mosque voluntarily well, because going to mask is an act of civil disobedience where they are. Even if it's not explicitly stated, it's it's heavily implied, right.
I mean, I think about it for myself, Like if I were living in an area in the United States where going to temple was going to land me in an internment camp, I would not be going voluntarily if I knew there were security cameras all over my temple. Absolutely, And the crazy thing is you wouldn't even have to know if those security cameras work. It's like on the o TO in England, we have a lot of speed cameras and no one knows that they're actually doing it.
It's staying apart from once every five years you've got a ticket. But it still slows people down the panopticon even if they can't do that. But people think they can do that, right. I mean, you don't need a hundred percent certainty. You just need a government that is starting to get that capacity and make it known and have a few people that are sort of strung up as examples, and suddenly everyone's scared. And this isn't only
happening in China. According to Ian, it was a key part of Bashar al Assad's strategy in the Syrian Civil War. Assade got some help from the Russians, who gave them a couple of hundred computer scientists to go in work with the Syrian military and identify on social media and on text messaging who wore those Syrian citizens that were nodes of dissent and within six months no more moderate
opposition in Syria. They specifically, we're looking into individual Syrian citizens that we're saying things about the regime that we're untoward, that we're connected to influencers that were helping to organize protests, and suddenly, you know, a bunch of those people were rounded up and some were never heard from again. And as I mentioned in terms of China, you don't have to do that with many people before people start ratting out their friends, being scared of talking to anyone not
going out. The system worked. We may feel comfortably far from the battlefields of Syria here in the US, and from the overwhelming number of surveillance cameras on practically every street corner in China. But the more effective these technologies are, the more likely they are to be adopted by others. Now, in other countries, you're going to have a confluence of both them liking the model and the Chinese directly exporting it.
Who were those countries, Well, look at One Belt, One Road, the you know, trillion plus dollar investments that the Chinese are making all over the world in Pakistan, Southeast Asia, you know, Cambodia, laughs, a whole bunch of countries. And when you look at those countries and you see that the Chinese are providing the money in this conditionality in return, some that conditionalities use Chinese standards for technology that's in
many of these contracts. And with the spread of Chinese standards of technology comes the spread of Chinese style surveillance, which could ultimately make the whole world trend more authoritarian. So as that happens, these governments are going to say, ah ha, we get the money from China, we use their technology. We're stuck with their system, but we can
use it to ensure that our people stay in power. Again, it's easy to let all of this feel comfortably far away, but remember the Internet doesn't have borders, so you don't have to be in China for the Chinese state to access your data. Yeah. I don't know how many people know this, but Grinder is actually owned by a Chinese company,
Grinder the dating MP. Yes, and actually there have been articles about the fact that the US government is trying to force China's hands so that we can buy it back because there's so much user data that this company now owns. Well, that Grinder use a data is basically being seen by the US government as a strategic asset.
It is a strategic asset. I mean, if you think about it, if somebody is on a military base or in a barrack and trying to connect with someone on Grinder, they're turning their location services data on because they want to see people in their area and if they're turning that location services data on, they're basically making themselves vulnerable to the company that owns the data, because it's basically saying here I am, here, I am and not only that, here I am, here, I am, and I'm gay, and
that can lead to some possibilities of blackmail. Even today, exactly, there was an article in the interface that was written by this guy, Casey Newton, chat history, photos, videos, real time location. All of that is connected to a user's email address, and that means that the user's identity can be very easily learned. That's pretty scary. And even if don't use Grinder, you might use Flash of Clans or Fortnite, which are very popular gaming apps also owned by the Chinese.
Now we keep saying the Chinese. To be clear, these apps aren't owned by the Chinese government, that owned by Chinese companies. What the actions of the US government imply by trying to force this company to sell Grinder back is that they don't believe in the distinction. And do you think the US government would really be working that hard to get back a gay dating app if they didn't think that there was not a murky separation between
the government and companies in China. Right, So every time we give data away, I mean, we're aware that it opens us up to targeted ads on Facebook. We talked about those with Gillian. We're not aware that that data may end up in the hands of potentially hostile foreign government. So once again, Sleepwalking. We've been talking about how foreign governments are using AI, but when we come back, we'll look at how the police and courts are using it at home in America. Kara, it's easy to look at
China and to see the big bad wolf. They're using surveillance technology for the wholesale suppression of an ethnic minority. They have a social credit score that con emit access to opportunities and even travel, But algorithms also determined outcomes here in the US exactly if you think about it, we do use social ratings. If you use Uber and have a rating lower than four out of five stars, you can't get a car right and you can't get
alone if you have a low FICO credit score. And our criminal justice system also uses algorithmic ratings to decide people's fate. When I got arrested at sixteen, I was in high school and John F. Kennedy High School. That's Glenn Rodriguez. When he was a baby, Glenn's mother was murdered, and when he was three, his father committed suicide. From then on, Glenn was raised by his grandmother and he searched for belonging. The kid who wants to feel accepted,
wants to feel a part of something right. Whatever the group was up for, I was down. And if they were going one step forward, I would take two. We pretty much planned a robbery at a car dealership in Queen's and we entered the premises. We took three cars. There was a twenty five year old men in there, and he initially pulled a gun, and so I had a gun and I shot him. Glenn was arrested and
convicted of second degree murder. He was sentenced to twenty five years in jail, and he was still a high schooler. You feel powerless, you feel hopeless, especially at that age. So the way I saw it was, this is my life. You know, I'm probably gonna die in jail, and so whatever it is that I have to do, I need
to survive. One of the things that I learned very quickly is that in prison, one of the only things that is respected is violence, and so in order for you to survive in there, you have to be violent, because otherwise you'd be come pray. In time, Glenn established his reputation and started to feel safer. With that security
and getting older, his thinking began to change. And it wasn't until later, to like my mid twhenies, when I started saying, you know what, I need to reverse this trend if I want to have any chance at parole. Glenn had to reverse thirteen years of behavior to survive in prison. He had learned to behave one way, but to get out he had to behave another. I reveiled myself of the Puppies behind Bars program, so I was training service dogs for wounded war veterans for five years.
That was an amazing experience, right because throughout incarceration it's almost like you build a wall around yourself with the dogs. You can't fake it with the dogs. If you're trying to like teach them a command, sometimes you may have to be silly, which guess what, in prison, being silly
is not acceptable. That's perceived as a weakness. But with that program, often times you had the resort of being silly and throwing yourself on the floor and giggling loud and making all kinds of crazy sounds to try to get the dogs attend gin Right. To a very large extent, I believe that that program kind of helped me regain my humanity as well as helping Glenn. Personally. Taking part in prison programs for the public good is looked upon
favorably by parole boards. So everything I did, I wanted to document the kind of showcases what I've done, this is who I am today. As part of the process, there's also the Campus Risk Assessment COMPUS stands for Correctional Offender Management Profiling for Alternative Sanctions. It's an algorithm that claims to be able to predict how likely a defendant is to commit another crime based on a list of
a hundred and thirty seven questions. Since being developed in its estimated COMPASS has been used to assess more than one million defendants, including Glenn. You meet with this person a few months before your schedule parole board day, and they asked you a series of questions. And so when he got to the disciplinary history section of the Campus Risk Assessment, there was a list of offenses right for him to check off. Yes or no for the past
twenty four months, and it was all known. And anyone who has any experience with prison would tell you that that is almost impossible to do, right, because misbehavior reports can be for something as simple as having too many pillows, something as simple as your parents hanging off your bot, your sneaker is untied. It takes a lot of energy to dodge a misbehavior report during the course of a year, let alone ten, and in my case, it had been eleven.
And then I heard him read the question and he says, does this person appear to have notable disciplinary issues? And he says yes, And I was like, hold up, wait a second, did I just hear you right? Because I just heard you say that I have notable disciplinary issues? Do you do realize that I haven't had a misbehavior report in over a decade? Right? And his answer was well, I was told that if there's any instance of misbehavior at any point, I have to check yes for this answer.
So I was like, okay, So at that point there was nothing I could do. I'm appearing before the parole board panel. I presented to them a portfolio that was approximately one hundred pages, had letters to support Now the Compass is saying that I'm a disciplinary issue and so I shouldn't be released. But I was denied because of the fact that I scored high on Compass. They played a safe and kept me in. It may have been
less than five minutes the hearing. I waited twenty six years to sit in front of a panel of three people for less than five minutes. No one wants to be the one to go against Compass, and next you know, something goes wrong and now your job is on the line because you departed from Compass, which is taken as factual and scientific. In time, Glenn went before another parole board and this time they freed him against the recommendation
of Compass. And now Glenn has built a life for himself working with teenagers at risk, giving conceration at the Center for Community Alternatives. But he's still being affected by the algorithm. Compass does not end upon your release because the same Compass risk assessment that's considered for your release. The term is how you're going to be supervised upon release. There's a number of restrictions that I have. I have
a curve you. I'm still haunted by a Compass. Despite turning his life around Compass is still limiting Glen's freedom, and that should haunt all of us. According to propublic A, Compass inaccurately labels black defendants as likely to reoffend twice as often as white defendants. Algorithmic discrimination isn't government policy here in the US like it is against the weak
as in China, but it still exists. There's this issue where you can have computer scientists building a more accurate algorithm, but on account of dubious input factors like gender or race or religion, you've created something that's unconstitutional. That's Jason tchet It. He introduced us to Glenn, and he's the founder of Justice Codes and a legal affairs writer for
the American Bar Association Journal. There's this predisposition to believe that math doesn't carry all of the biases that humans do. It's an objective science. I think we need to dispel that idea. Jason is describing the very human habit of taking computer output as gospel truth. It's called automation bias, and it's why parole boards often don't feel comfortable over writing algorithms like Compass, and why some people follow their GPS even when it has them driving into the ocean.
This idea that somehow, because math is an underlying force to these tools, makes them more objective or beyond certain types of scrutiny is wrong. Computer algorithms are being used to determine human fate today, whether it's Compassed in the US or the social credit score in China, So we have to scrutinize them and understand that their output is
not necessarily neutral. The foundational principle of AI is using historical data to predict what will happen next, and that in itself is a challenge to our culture because the American dream is built on the idea that we have a capacity to change, that we can move from rags to riches, from the penitentiary to the boardroom. And it's not just an American narrative. It's Scrooges change of heart delivering the turkey to the Cratchets on Christmas Day. It's
Saint Paul's conversion on the Road to Damascus. It's at the very heart of Western culture. But algorithms like Compass aren't built to see the potential in people. They're designed to calculate risk based on past actions, and Compass isn't the only example of algorithms being used in our criminal justice system. When we come back, we go right inside the NYPD to understand how new technology is powering policing.
It's a freezing cold day in New York City when we arrive at the NYPD headquarters, and before we even get into the main building, Julie and I have to pass through airport style security and naturally give up some data, including submitting a selfie in a kiosk. Yes, right now, our society is holding big conversations about body cameras, police accountability, and government monitoring, so we had to ask how does one of the most recognizable police forces in the world
handle our data. My name is Benjamin Singleton, director of Analytics at the NYPD, so I probably spend half my day writing code and half my day and meetings. The police Department collects records as a regular course of our business. We respond to nine when one calls, We take crime reports, we make arrests, We issue moving summons. Is when you you know, speed in the city. These are examples of
the kind of data that we collect. You know, I think there's probably some sentiment that there are back doors into various systems UM, but the NYPD is governed by the same legal processes as any other UM law enforcement agency. If we want data from an outside company or vendor, we get a search warrant from a judge or through a d a's office issue with subpoena, and that's how
we collect our data. Their cameras throughout the subways, white corset turnstyles, and easy pause readers on the roads and more in New York. So what might the NYPD know about me? If you haven't sort of stood in front of a police officer who hasn't taken a report by hand,
we probably don't have records on you. That being said, we do collect data through sensors like license plate readers UM, and we do have data sharing agreements with some other criminal justice agencies like corrections, like the courts, and so there's obviously opportunities for that kind of data to enter our realm. But one thing that's built into every single NYPD application is an auditing track. So anytime you look at any piece of information, no matter what system you're in,
that's being audited. And so we have a very large internal affairs bureau, and people have gotten in trouble before for misuse of computer systems, and so I think that that's an important check that's reassuring to hear. But why collects so much data in the first place. I think that the next frontier of machine learning in policing is bringing decisions and information into the hands of cops who
need to make decisions quickly. We recently rolled out tens of thousands of mobile phones to all of our cops, and putting a computer in their hands has really changed the way that the police. When you have more information, you can make better decisions. So we could be responding to a job at a specific location in a building, and we know what's happened at that building before we
responded to nine. When one calls their last week in apartment, you know for see and in that interaction it led to some sort of altercation or we found out that that person that we interacted have had some sort of issue. Well, the cop who's working today might not be the same cop who is working a week ago. And so how do I convey that information? Maybe in a phone as a as a pop up, as a notification that tells you take extra time, take caution. Um, this sort of
incident happened. Using data to give office as context is hard to argue against if it can lead to safer interactions for everyone. But of course, what many people find more concerning is ambient surveillance. Surveillance that happens all the time, and despite much pressure, the NYPD has yet to release an explicit facial recognition policy. And where do the effort
stand on facial recognition technology. Our Facial Identification Section, which sits under the Detective Bureau, is a group of trained detectives investigators. They use a tool and algorithm that compares faces that we might get from a surveillance photo, and they run that algorithm, get potential matches and then conduct an investigation. But it's not as simple as you know, a facial recognition hit occurs and that's suddenly licensed to
make an arrest. It doesn't generate probable cause for us. We still require much more evidence in order to make a determination that that hit is truly viable and something we can act on. But there are cases where that technology has been used as part of an arrest or prosecution. In the absence of an explicit policy, Ben wasn't able to answer the question live in the room, but we did get a statement from the m I p D. The NYPD has moved deliberately and responsibly in the use
of facial recognition software. There is no NYPD case where an arrest or prosecution was brought on the basis of facial recognition. The NYPD uses it on a case by case basis, and the case must always be supported by further investigation before any arrest is made. The NYPD has absolutely no interest in wholesale surveillance, which would be an enormous and entirely pointless task. We have little choice but to trust. But that said, Bend is beat convincingly about
how the NYPD actually uses technology to police themselves. There's also statistical tools around fairness that can actually measure whether an algorithm is fair, whether it's causing bias, etcetera. And so we're very interested in utilizing these metrics and we fully embrace them. We we want to get better, and we're taking a conservative approach because we know how high stakes this is. The stakes are high and the path is murky. I didn't know what to expect at the NYPD.
Would they optimize purely for reducing crime or they take a broader view of justice. Personally, I found ben reassuring, but the potential for abuse remains. So how do we here in America god against that abuse. Well, let's return to Mary Haskett who found a blink identity with Alex Kilpatrick. Anytime you're using face wreck without consent, it's going to get abused because why wouldn't it. And and here's the problem.
I don't think it's appropriate to ask a police department to just voluntarily not use a tool that's awesome for them. I mean you need to have a different level. You need to have your governor, federal states, some government governing body needs to be saying sorry, this is not appropriate. This is violating people's rights. The difference between what is happening in China and in the US is not technological,
it's cultural and political. Edward Snowden had a phrase for this, turnkey tyranny, meaning that the technical infrastructure of mass surveillance already exists, and that we're only protected by our values and our laws. And thinking of China, I think there are some profoundly creepy things that we are right on the edge of starting to see. There's cameras everywhere. If you add face recognition. It's not just oh, they saw
my face, they saw that I went to Starbucks. It's where you were every day, every time, all of her history and all that gets saved. It's my pattern of where I go when I'm outdoors forever. Five years ago, I would have said that could never happen here. Part of the reason Mary has so much about privacy is that she knows how quickly facial recognition is spreading. In fact, in twenty eight Blink Identity raise money from Live Nation ticket Master's parent company to allow future concert goers to
use their faces instead of their tickets. We wanted to be a case study of how to do this in a way that preserves individual privacy and respects the individual, and maybe that will help set a precedence and maybe some of these other objectionable use cases just won't be
able to take off. Facial recognition and other AI technologies are being developed all over the world, and we can't trust everyone to be as conscientious as Mary and Alex In America, the liberty we take for granted is hard one and fragile, and cases like Glens show what can happen when algorithms are blind trusted to determine outcomes. So much hangs in the balance right now about our technological future, and the decisions we take will affect our lives profoundly
and echo through the lives of our children too. I mentioned Charles Dickens Christmas Carol earlier to me. One of the most powerful scenes in the book is Scrooge seeing for the first time the chains he has made for himself through his own decisions. Nowadays, we would call those decisions and those chains longitudinal data, and they'd be very
hard to get rid of. They're the record that Lenn couldn't shake, that might deny a Chinese citizen a plane ticket, or deny you health insurance because of your social media activity. But data can also set us free. In the next episode, we investigate what's possible when our data is used to help us. From a dying man brought back to his youth, to movies and music that read our bodies while they play, and what happens when Alexa becomes part of the family.
How long that Giuliana dived with m hmmm, I don't know that one. I am still learning more about dinosaurs us some dinosaur trivially. Sleepwalkers is a production of I Heart Radio and Unusual productions. For the latest AI news, live interviews, and behind the scenes footage, find us on Instagram, at Sleepwalker's podcast or at Sleepwalker's podcast dot com. Special
thanks this episode to Laurie Arlam and Lucy Brady. Sleepwalkers is hosted by me Osbaloshen and co hosted by me Kara Price, with produced by Julian Weller with help from Jacopo Penzo and Taylor Koin. Mixing by Tristan McNeil and Julian Weller. Our story editor is Matthew Riddle. Recording assistance this episode from Dina Bridgett, Rachel London, and Phil Bodger. Sleepwalkers is Exactly You, produced by me Osloschen and Mangesh Hattikiler.
For more podcasts from my Heart Radio, visit the I Heart Radio app, Apple Podcasts, or wherever you listen to your favorite shows.
