The Difference Between IT Modernization and Digital Transformation

Today we speak to an industry expert on the difference between IT Modernization and Digital Transformation and what it all means in updating  your systems and preparing for the future.

David Marsh, Industry Principal, Federal

David joined Pega in January of 2020 and has been providing strategic insight, guidance, and support to our Federal Civilian team. He monitors industry and government IT trends, develops targeted campaigns, publishes blogs, and develops content to support business growth. Additionally, David participates in thought leadership roundtables and moderates discussions to increase awareness and presence of the Pega Government Platform across the Federal marketplace.  Prior to Pega, he was supporting the White House Office of American Innovation (WHOAI) as the industry lead for the Cloud Adoption and Digital Transformation Center of Excellence.  David is a veteran of the U.S. Navy and U.S. Naval Reserve and currently lives in Arlington, Virginia. 

Pega

Pega is the leader in cloud software for customer engagement and operational excellence. The world’s most recognized and successful brands rely on Pega’s AI-powered software to optimize every customer interaction on any channel while ensuring their brand promises are kept. Pega’s low-code application development platform allows enterprises to quickly build and evolve apps to meet their customer and employee needs and drive digital transformation on a global scale. For more than 35 years, Pega has enabled higher customer satisfaction, lower costs, and increased customer lifetime value.