Helping the VA Become a High-Reliability Organization
Episode description
Last year, the Veteran’s Administration (VA) began its journey to becoming a High-Reliability Organization or HRO. Nuclear power and aviation are examples of industries that have applied HRO principles to achieve minimal errors, despite highly hazardous and unpredictable conditions.
Today, we are speaking with Dr. Himanshu Singh, the Chief Health Informatics Officer at DSS, Inc., more about this topic. Dr. Singh has had an 18-year career at the Department of Veterans Affairs with his last 8 years in leadership roles. His most recent assignment was the COO/Associate Director at both the VA Ann Arbor Healthcare System and West Palm Beach VA. The Dr. will discuss how, Thanks to intelligent software and data visualization solutions, it is possible for the VA to achieve HRO mission, and provide the best quality of care for Veterans.
Dr. Himanshu Singh:
Dr. Himanshu Singh, the Chief Health Informatics Officer at DSS, Inc. He has had an 18-year career at the Department of Veterans Affairs with his last 8 years in leadership roles. His most recent assignment was the COO/Associate Director at both the VA Ann Arbor Healthcare System and West Palm Beach VA.
Dr. Singh joined the Department of Veterans Affairs with a background in Medicine and technology in 2001. He began his VA Career in Clinical Informatics. He has served in several leadership roles including Assistant Director at the Ralph H Johnson VAMC, Acting Associate Director at the Ralph H. Johnson VAMC, Acting Associate Director at the Columbia VAMC.
DSS, INC.:
Trusted by the Department of Veteran Affairs for 30 years, DSS deploys innovative solutions that improve care quality and delivery for our Veterans.
DSS assists the VA in meeting top initiatives, changing regulatory requirements, and implementing enhanced business processes that support clinical, financial, logistical and administrative objectives, for better Veteran outcomes.