KaiNexus: Continuous Improvement, Leadership, and More - podcast cover

KaiNexus: Continuous Improvement, Leadership, and More

KaiNexuswww.kainexus.com
The KaiNexus Continuous Improvement Podcast features content from our webinars. We also share conversations with KaiNexus team members and customers from time to time. This podcast brings you information about continuous improvement best practices, employee engagement, lean, six sigma (and related improvement disciplines) and more. Join us as we explore the nuances of creating a culture of continuous improvement, no matter your level of expertise or your industry.
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Episodes

Webinar on Digital Improvement Boards

KaiNexus webinar by Greg Jacobson and Mark Graban: Taking Improvement Boards Digital: How Leading Companies are Improving Visual Management

May 16, 201757 min

How Software Makes Gemba Walks More Effective

We get the chance to chat with a lot of frontline employees, managers, and executive leaders about all aspects of continuous improvement. We love to learn about how organizations are using the techniques and tools of Lean and other methodologies to improve results and reach their most important business goals. Gemba Walks are a practice that comes up quite a bit. Some leaders find them to be incredibly effective and welcomed by managers and staff alike, while others find them to be a chore with ...

May 16, 20175 min

The Improvement Journey at St. Clair Hospital

Last month, our friends Tania Lyon and David Yeager presented at the Carnegie Foundation Summit on Lean in Education on their research and experience in spreading a culture of continuous improvement. Tania Lyon has been a KaiNexus customer for the last couple of years, and has led her team to accomplish some astounding results in her position as Director of Organizational Process Improvement. David Yeager is an Assistant Professor of Psychology and a Faculty Research Associate at UT Austin and w...

May 15, 201712 min

Webinar Preview - Digital Improvement Boards

In this podcast, Mark Graban and Dr. Greg Jacobson chat about their upcoming webinar on May 16 -- learn more at http://kainexus.com/webinars Taking Improvement Boards Digital: How Leading Companies are Improving Visual Management In this webinar you will learn: Why people use improvement boards Challenges to using physical boards How digital boards solve these challenges Examples of effective digital boards Using boards to manage strategy deployment

May 12, 20177 min

10 Truths and 1 Lie About Standard Work

A popular ice breaker in business meetings these days is 3 Truths and 1 Lie. Each person says three true things about themselves and one made up thing and everyone tries to guess which is the lie. We thought that 10 truths and 1 lie would be a good way to introduce Standard Work. Can you guess which is which?

May 12, 20175 min

Continuous Improvement Software eBook

If you are a regular reader of this blog, you are probably aware by now that we produce a lot of educational material about continuous improvement methodologies, leadership, engagement strategies, and how to spread an improvement culture. Today we will look at an excerpt from our latest eBook, An Introduction to Continuous Improvement Software.

May 11, 20179 min

Evidence of Lean in Best Hospitals

We expect that the best organizations are continuously improving. We hope they are using Lean, Six Sigma, Kaizen, and other methodologies to engage everybody in continually reinventing and improving what they do and how they do it.

May 10, 201711 min

Introduction to Kaizen Software

The practice of Kaizen along with the Six Sigma and Lean business process methodologies has been wide spread in manufacturing for decades. More recently other sectors have realized that the practices and principles of Kaizen can accelerate improvement in almost any organization. Like manufacturers, leaders in every industry from construction to higher education are leveraging Kaizen software to support and perfect their efforts to execute on more opportunities for improvement. For those who are ...

May 08, 20177 min

Common Questions about CQI

We have noticed a theme to many of the conversations that we’ve been having with clients and at the events we have attended lately. Lots of folks have questions about the concept of Continuous Quality Improvement or CQI for short. We have put together some answers to the questions we are asked most often and even a few that people do not ask, but they really should.

May 05, 20177 min

Big Hairy Audacious Results

We are not saying that your CEO needs shave his or her head, but depending on your improvement goals (and your CEOs attachment to their locks) it might be a great idea! To explain, back in 2016 KaiNexus set a Big Hairy Audacious Goal, known as a BHAG. A BHAG is a daunting, clear, and compelling goal an organization sets, which should not be financially driven, but it should be something that if the organization achieves it, would really move the needle forward and indicate the organization has a...

May 04, 20175 min

Introduction to Process Control Charts

Donald J. Wheeler, PhD is a world-renown expert in continuous improvement, having worked with W. Edwards Deming and later writing the classic book Understanding Variation. Wheeler once wrote and said, Statistical Process Control is, at its heart, about getting the most from your processes. It is about the continual improvement of processes and outcomes. And it is, first and foremost, a way of thinking... with some tools attached.

May 03, 20178 min

9 Ways a Lean Management System Propels Positive Change

I was at a neighborhood gathering the other day when I ran into an old friend who I had not seen in years. She asked me what I had been up to, so I told her a bit about my role at KaiNexus and mentioned that we have software that helps companies achieve success with business methodologies like Lean and Six Sigma. She said that she figured they just used spreadsheets and email.

Apr 28, 20173 min

8 Standard Work Blunders You Can Absolutely Avoid

Standard work is a term that practitioners of a continuous improvement methodology such as Lean, Kaizen or Six Sigma have probably heard before. It is simply a detailed written description of the most efficient and effective way known to complete a particular process or task, safely, with the highest quality result.

Apr 27, 20175 min

Personal Leadership at the Nexus of Lean and Zen

Webinar presented by Kevin Meyer, hosted by Mark Graban. In this webinar you will learn: The fascinating overlap between Lean and Zen. How to use that overlap to calm everyday chaos. How to become more productive by identifying and optimizing the best part of your day. How to grow as a person - and a leader. About the Host: Kevin Meyer is a co-founder and partner at Gemba Academy. He has over 30 years of manufacturing leadership experience in the automotive lighting, telecom electronics, and med...

Apr 25, 201754 min

16 Questions to Ask on Your Next Gemba Walk

During a Gemba walk, supervisors and leaders go to the place where work is done (the Gemba). They observe (not fix) processes and activities and ask questions that will help lead to future improvements. Why? - is certainly an important question, but it is by no means the only one. We have put together a list of other questions that may be useful, especially if you are new to Gemba walks or if you are taking a look at a process for the first time.

Apr 24, 20176 min

Kevin Meyer Webinar Preview

Kevin Meyer from Gemba Academy, author of the book "The Simple Leader" will be giving a webinar for KaiNexus on April 25. Register at http://www.kainexus.com/webinars The title is "Personal Leadership at the Nexus of Lean and Zen." We hope you can join us or check out the recording.

Apr 21, 201713 min

How Hoshin Kanri Can Help You Predict the Future

Keep doing what you are doing and you are going to get what you are getting. Few would argue that the logic rings true, but unfortunately, this idea is often ignored when it comes to strategic business planning. Executives huddle in a room, analyze budgets, set revenue goals, and predict great success without fundamentally changing the conditions that led to the business results they are experiencing today. A year later, or a quarter later, everyone wonders why nothing has changed.

Apr 20, 20175 min

DMAIC for Beginners

The DMAIC technique is simple, yet powerful. It brings structure to the improvement process and helps teams explore potential solutions, decide a course of action, and implement process controls in short order. Trying any new improvement strategy can be intimidating, so we thought it would be helpful to break down all the details of DMAIC so that you can give it a try with confidence.

Apr 19, 20176 min

Customer Spotlight of Mohawk Fine Papers, Ben Whitaker

In our first KaiNexus "customer spotlight," Mark Graban talks with Ben Whitaker, Director, Business Process Management at Mohawk Fine Papers. We talk about their use of KaiNexus, how they are changing the culture, and more.

Apr 13, 201752 min

Lean Leadership and Sustainment Q&A

KaiNexus has a webinar series called Ask Us Anything, in which our CEO and Co-founder Greg Jacobson and Mark Graban, our Vice-President of Improvement & Innovation Services and founder of LeanBlog.org, join forces to answer questions KaiNexus webinar listeners ask. In this post, we will look at two questions and answers from a recent webinar.

Apr 11, 20176 min

Common Conceptions That Hinder Continuous Improvement

I have been debating with myself over whether to use the word conceptions or misconceptions in this post. I decided to go with conceptions because I do not know whether these frequently held beliefs are accurate or not within your organization. We do know from countless conversations with our customers that they are devastating to a culture of improvement whether they are true or not. Here is how you can combat them, in either case.

Apr 10, 20176 min

Why Host Training & Classes in Your Improvement Platform?

Any good continuous improvement platform empowers you to improve in any way you see fit, rather than forcing you to subscribe to one particular methodology. That means people use the software to support a ton of different types of improvement work - including improvement-related certification classes.

Apr 06, 20175 min

The 5 Worst Things You Could Do When Using the DMAIC Framewo

If you’re using the Six Sigma methodology to create change and sustain continuous improvement in your organization, you’re likely using, or will use, DMAIC (pronounced "de-may-ick"). DMAIC is an acronym that outlines a framework for identifying and challenging sources of waste, poor quality, and inefficient processes and then looking for opportunities for improvement. DMAIC is best used when an existing product or process fails to meet performance expectations or otherwise leaves customers unsat...

Apr 05, 20177 min

Ask Us Anything, Episode 12

Mark Graban and Dr. Greg Jacobson address your questions on: - Getting front line staff to embrace Kaizen and continuous improvement as a win/win - Getting leaders and executives to buy in to continuous improvement - What's your process for planning a kaizen event?

Apr 04, 201731 min

Improvement Consultants: How to Track Your Impact

Tracking the impact of a continuous improvement program is one of the most difficult challenges that an incoming consultant may face. As difficult as tracking impact is, it is also one of the most important metrics to measure. Organization leaders want to see a return on their investment of a consultant and being able to capture the results of the improvement program is the easiest way to do so.

Apr 04, 20173 min

Idea Boards: A Case for Change

Behind every improvement technique and tool, there is a winning spirit. There is no downside to the ideas that processes can always be made better and that positive change is the business of everyone. But today we are going to focus on one common improvement tool, the idea board, and make the case that there is a better way. After all, why would the force of Kaizen not be applied to improvement itself?

Mar 30, 20176 min

The 10 Worst Things You Can Do on a Gemba Walk

Gemba walks can be one of the most enjoyable and powerful learning opportunities for leaders, but only if they are done in a way that promotes learning and avoids creating tension between managers and frontline staff. I have written about Gemba walks before, but I wanted to delve deeper into what NOT to do on Gemba walks. If your Gemba walks aren’t going as well as hoped, or if they are causing tension on the front lines, be sure you are not making any of these mistakes:

Mar 29, 20178 min

Webinar - How to Coach for Creativity & Service Excellence

Hosted by KaiNexus and Mark Graban In this webinar, you will learn: - What creativity is (and isn't) and what service excellence is (and isn't) - Why changing behavior first leads to mindset changes, not the other way around! - How to develop creative problem solving and critical thinking skills in daily 15 min coaching sessions - How using creativity combined with The Toyota Way to Service Excellence principles delivers peak service experiences for customers About the Presenter: An experienced ...

Mar 28, 20171 hr

Lean Construction FAQs

As you can probably tell from reading this blog or others about the Lean approach to business management, most of what is written about the subject is applied to manufacturing and healthcare organizations. We know, however, that its application is not that limited. We have clients in technology, education, agriculture, professional services, and more. One sector that is starting to embrace the Lean approach with increasing enthusiasm is construction. We have been delighted to see a new level of ...

Mar 28, 20175 min
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