Q&A with Sam MacPherson
A Q&A to follow up the webinar presented by our guest Sam MacPherson on 8/23/16. That webinar audio is in episode #46 or you can find the webinar in our on-demand section on kainexus.com.
Aug 23, 2016•30 min
KaiNexus: Continuous Improvement, Leadership, and More
The KaiNexus Continuous Improvement Podcast features content from our webinars. We also share conversations with KaiNexus team members and customers from time to time.
This podcast brings you information about continuous improvement best practices, employee engagement, lean, six sigma (and related improvement disciplines) and more. Join us as we explore the nuances of creating a culture of continuous improvement, no matter your level of expertise or your industry.
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Episodes
KaiNexus Sam MacPherson Webinar
Webinar presented by Sam MacPherson on The Art and Science Behind Successful Lean Transformations
Aug 23, 2016•1 hr
Mark Graban Sticky Notes
For the Want of a System Better Than a Sticky Note, a Car Sale Was Lost How did a salesperson losing a sale remind Mark Graban of problems with using sticky notes to track employee ideas in the workplace?
Aug 21, 2016•5 min
Ask Us Anything, Episode 9
In episode #9 of our series, Greg & Mark talk answer questions such as: - You're busy guys, where was your last vacation? - What book have you most recently read? - What key company culture promotes continuous improvement? - What's one element? - For more than 10 years, our full time OE group has followed a ground up approach. A combination of the competitive climate in our industry and some recent success we've had with rapid kaizen have helped senior leaders see that they need Lean educati...
Aug 03, 2016•33 min
Changing Medical Culture
See https://blog.kainexus.com/continuous-improvement/a-call-for-a-fundamental-change-to-our-medical-culture
Aug 03, 2016•7 min
Strategy Deployment & Lean
Presented by Mark Graban on July 27, 2016 from 1:00 - 2:00 pm EDT In this webinar, you will learn: How organizations use Strategy Deployment (or Hoshin Planning) to create alignment and focus The iterative PDSA-based cycles of this management approach Four key hypotheses that senior leaders make during the annual cycles and ongoing reviews How KaiNexus can support these methods to better create alignment and give better visibility around goals, actions, and progress
Jul 27, 2016•58 min
Everyday Examples of the 8 Wastes of Lean
Read by Jeff Roussel, VP of Sales: If you are striving to become a Lean organization, waste elimination is probably near the top of your list. In fact, Lean practitioners have identified very specific types of waste, known collectively as the 8 Wastes of Lean. Certain types of waste are really easy to spot and fix, while others can remain unnoticed. We thought it might be helpful to share some practical examples of how each type of waste occurs in business and in the larger world.
Jul 17, 2016•8 min
Mark Jaben, Brain Science and Change
A KaiNexus Webinar by Mark Jaben, MD. Hosted by Mark Graban on June 28, 2016. The Science Behind Resistance to Change: What the Research Says & How it Helps You June 28 from 1:00 - 2:00 pm EDT In this webinar, you will learn: How people form opinions about the validity of continuous improvement The neuroscience behind why it's so hard to change minds Why simply getting "buy-in" doesn't always work What you need to do to sway opinions, increase engagement, and spread improvement About the Hos...
Jun 28, 2016•59 min
Reflections on the Lean Healthcare Transformation Summit
A discussion between Mark Graban, Dr. Greg Jacobson, and Jeff Roussel from KaiNexus, sharing reflections on the recent Lean Healthcare Transformation Summit in Florida.
Jun 26, 2016•40 min
Ask Us Anything Episode #8, Graban & Jacobson
In episode #8 of our series, Greg Jacobson, MD & Mark Graban talk about topics including: - Who were you rooting for in the NBA Finals? (fun topic to get started) - What are the ultimate challenges to have a successful Lean Journey? - How is the deployment approach different for a transformational change vs incremental change? - To influence change in a hierarchical organization like government, where in the org chart should the continuous improvement team sit? - What is the best means of as...
Jun 20, 2016•35 min
How Toyota Memorial Hospital in Japan Does Electronic
My friend and fellow blogger Katie Anderson had a chance to actually visit the gemba at Toyota Memorial Hospital. See her blog post thatâs part of her series: Japan Gemba Visit: Toyota Memorial Hospital â Part 4: Set challenging goals & engage patients and staff in continuous improvement.
Jun 05, 2016•5 min
Ask Us Anything! Episode #7
In episode #7 of our series, Greg & Mark talk about: - Lean and Kaizen in manufacturing vs other settings, such as retail and healthcare - How to help leaders change their behaviors and managerial approaches when it's out of sync with Lean? - How does pointing fingers and blaming affect morale? - What's the role of Change Management? See more webinars at http://www.kainexus.com/webinars
May 25, 2016•32 min
Creating a Lean Foundation for Innovation in Profession
Presented by Karen Skinner & David Skinner, Hosted by KaiNexus & Mark Graban on May 17, 2016 Learn more at http://www.kainexus.com/webinars In this webinar, you will learn: Trends in service delivery innovation for professional service firms How Lean can support critical innovations in pricing, project management, and knowledge management How a culture of continuous improvement can support innovation Where to start and how to avoid typical pitfalls Join us as we talk to Karen Dunn Skinne...
May 17, 2016•1 hr 1 min
A Lean Management System Supported By KaiNexus
In this webinar, you will learn: The value of a "behavior based," rather than "tools based," management system The ideal Lean behaviors that drive sustainable results How to find balance between enterprise alignment, continuous improvement, and cultural enablement - and the Lean behaviors that drive all three How to develop scientific thinking through the Toyota Kata approach, and how this leads to the ideal behaviors How the KaiNexus platform supports this management system through strategy dep...
Apr 21, 2016•1 hr 1 min
Ask Us Anything, Episode #6
In episode #6 of our series, Greg & I talk about: - Pitfalls in continuous improvement efforts - Finding the balance of flow efficiency and resource efficiency - The role of leaders in creating a culture of improvement - Lean and ergonomics - Managing lots of improvement ideas - Searching for jobs using Lean principles
Apr 16, 2016•31 min
Jacob Stoller, Assumptions of Successful Lean Leaders
- Some of the defining characteristics of successful Lean leaders - Three basic assumptions that differentiate Lean CEOs and leaders - Pivotal moments for Lean leaders and their organizations In this webinar, author, speaker, and consultant Jacob Stoller will dive into the three basic assumptions about information process, and people that differentiate top lean leaders from conventional business leaders. Join us as Jacob highlights pivotal moments where influential leaders changed the history of...
Mar 20, 2016•55 min
Ask Us Anything, Episode #5
In part 5 of our series, Greg & I talk about: - getting technical people involved in Lean - engaging associates in problem solving - coaching - leaders and huddle boards - data vs story telling - translating improvement into dollars and results - lessons learned about starting a blog or starting a company See our playlist "Ask Us Anything" for the entire series.
Feb 25, 2016•35 min
How To Get Buy-In For Improvement
From a podcast on February 16, 2016 with Mark Graban & Greg Jacobson How To Get Buy-In For Improvement In this webinar, you will learn: Reasons why people don’t “buy in” to change How leaders can better understand the causes of that apparent resistance to change Strategies that can be used to increase buy-in for staff, managers, and executives. People often complain that their employees (or their leaders) aren’t “buying in” to an improvement methodology. Or, specific improvement ideas langui...
Feb 16, 2016•1 hr
Engaging Staff in Improvement is Actually the Toyota...
Yes, Lean can help improve both efficiency and quality. At least he got that right, instead of incorrectly saying that Lean is only about efficiency or productivity or cost. But, the error is in not thinking that Lean and the Toyota Production System are not also methods for continuous improvement and innovation. We have many KaiNexus customers who demonstrate daily how creative and innovative they are with Lean and Kaizen methods. We can probably learn something from Google, but we shouldn't mi...
Feb 13, 2016•5 min
Ask Us Anything Part 4 - Lean and Continuous Improvement
In part 4 of our series, Greg & I talk about the NEJM article about "Medical Taylorism", kaizen vs kaizen blitz, getting leaders involved in kaizen, keeping staff motivated, and more. See our playlist "Ask Us Anything" for the entire series.
Jan 20, 2016•37 min
What is Visual Management? It's Not Just Visual…
... it's Management. Post by Mark Graban from Jan 18 2016
Jan 19, 2016•6 min
Jon Miller Webinar, Go Slow to Go Fast
To see the webinar: http://info.kainexus.com/continuous-improvement/practical-problem-solving/webinar Using Practical Problem Solving to Spread Kaizen: Going Slow to Go Fast In this webinar, you will learn: The origins of the "Practical Problem Solving" approach and the connections to PDSA How a formal problem solving methodology can give a big boost to your Lean or continuous improvement efforts Why root cause analysis is more complicated than it might seem and why problem solving isn't always ...
Jan 18, 2016•1 hr 2 min
A Short List of Easy and Effective Ways to Spread...
... Improvement. A blog post by Maggie Millard: http://blog.kainexus.com/continuous-improvement/innovation/a-short-list-of-easy-and-effective-ways-to-spread-innovation
Jan 08, 2016•4 min
The Neglected Aspect of Lean: Practical Problem Solving
See this blog post by Mark Graban: http://blog.kainexus.com/continuous-improvement/practical-problem-solving/why-you-should-learn-about-practical-problem-solving-in-this-webinar/webinar/why To register for the webinar: http://info.kainexus.com/continuous-improvement/practical-problem-solving/webinar/signup
Jan 08, 2016•4 min
Happiness & Engagement (Maggie Millard)
This appeared as a blog post titled "Happiness Is Not The Goal Of Employee Engagement Activities" by Maggie Millard http://blog.kainexus.com/employee-engagement/employee-engagement-activities/happiness-is-not-the-goal-of-employee-engagement-activities
Jan 08, 2016•3 min
Ask Us Anything! Part 3
We recently hosted a webinar called "Ask Us Anything" in which we asked people to, well, ask us anything. It was so popular that we hardly made a dent in the number of awesome questions everyone submitted. So, we've been answering more questions in a series of videos (see our playlist: https://youtu.be/GHnUsV_UYoo?list=PLscA9mcmPxeDXL5HdKKDosfXFoc4X3STO Watch this recording to hear us talk about: Informal problem solving methods that are effective with the front line staff Rolling out technology...
Dec 16, 2015•34 min
21 - How Leadership Commitment and A Systematic Approach...
Webinar - How Leadership Commitment and A Systematic Approach Spread Improvement A webinar hosted by KaiNexus, presented by Karen Kiel-Rosser, Vice President / Chief Quality Officer at Mary Greeley Medical Center and Ron Smith, a Process Improvement Coordinator. Does your organization struggle with engaging everybody in daily continuous improvement? Is it difficult to figure out how to combine formal improvement events, projects, and "WorkOuts" while engaging all employees to bring forward their...
Dec 14, 2015•59 min
Ask Us Anything! Part 2
This is part 2 of our webinar Q&A series, with Mark Graban and Greg Jacobson. Part 1 was released as Episode #18 of this podcast series.
Dec 06, 2015•59 min
The First KaiNexus User Conference
When I first joined the KaiNexus team in 2011, we were just coming to market and had no paying customers. The vision of our co-founders, Dr. Greg Jacobson and Matt Paliulis, was compelling and they had taken significant steps toward bringing KaiNexus into the world. Last month, we had our first ever KaiNexus User Conference in Austin. We've grown to the point where we had about 30 customers join us to learn from each other. The map, below, shows the home locations represented by the attendees....
Nov 22, 2015•3 min
Ask Us Anything! Q&A Webinar
Do you have any burning questions about continuous improvement? What about leadership, or employee engagement, or how to manage innovation and improvement? Curious about what continuous improvement software is, or what it does? Tune in to this webinar for answers. In feedback about past webinars, people often comment that there should be "more time for Q&A." In the spirit of the popular "Ask Me Anything" series, we're going to conduct a webinar that is built around your questions - submitted...
Nov 12, 2015•1 hr 2 min
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