KDDI America: Advanced Messaging, Customer Experiences and IT Partnership
Oct 05, 2021•10 min
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Episode description
JSA recently sat down with Craig Monnell, Senior Account Executive of Messaging Services for KDDI America, to chat about how the importance of the customer experience is growing in the face of evolving end user demands. To meet always-on requirements and create powerful results, robust solutions like omni-channel messaging — combined with an IT partner that delivers one-stop-shop digital transformation — is quickly becoming a necessity.
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