ITW 2021: Learning about NUWAVE, iPILOT™ and Microsoft Teams Voice Rollouts
Episode description
As an award-winning, global service provider of Microsoft Teams Hosted Voice Solutions and Direct Routing, NUWAVE Communications recognized the struggle that comes with unifying complex communication infrastructures and diverse carrier/operator contracts under the Microsoft Teams umbrella. As a result, in 2019, they released iPILOT™, a CPaaS automation platform that supports the entire Microsoft Teams Calling lifecycle and drastically cuts down on the time and costs associated with Teams Voice rollouts. Now, the company has opened iPILOT™ up to partner resale and white label opportunities. JSA connected with NUWAVE COO, Mark Bunnell, to discuss how this will change the landscape for Teams Voice rollouts.
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