When All Your Devices Play Nice: Seamless Integration & the Power of the Apple Universe! | jMac Fixes Everything Ep. 5 - "Embracing the Apple Universe" - podcast episode cover

When All Your Devices Play Nice: Seamless Integration & the Power of the Apple Universe! | jMac Fixes Everything Ep. 5 - "Embracing the Apple Universe"

Jun 14, 202357 minSeason 1Ep. 5
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Episode description

Jamie and Audrey are finally diving into a conversation about photos and videos. As they explore this topic, Jamie shares an encounter he had with another Andriod to Apple switcher and his intriguing reasons for making the switch. This encounter adds excitement to their discussion, which soon turns to sharing photos and videos through text messaging and the different protocols and formats involved.

Their attention then shifts to the challenge of transferring their Android Photo Library to Apple. The first step is deciding where to store their all-important master copies. This leads them to a valuable conversation about backups versus syncing data, cloud storage versus local storage, and strategies for recovering from unexpected events. Jamie then shares a fascinating concept—the Rule of 3 and 3, an intriguing rule of thumb for backing up your data.

Jamie takes on the role of an expert guide, explaining the true benefits of the Apple Universe and how becoming “Apples to Apples simplifies the entire process.

Impressed by Jamie's insights, Audrey accepts the challenge to watch the All The Basics course and share her progress. Excitement fills the air as they embark on their individual journeys, ready to conquer the world of photo and video transfer.

Transcript

Jamie

Hey everybody, welcome to J Mac fixes everything. I'm Jamie Pollak from royalwise.com. Welcome to the fifth episode of J. Mac fixes everything or the switcher we were calling it making the switch from Android to Apple. This week, Audrey and I finally begin the conversation about transferring photos and videos from her old Android to

her new iPhone. We also have our first person on the street interview of another switcher and ask them why did they switch we discuss sharing photos and videos through text messaging and defining what a blue message means, as opposed to messages that turn green. And I go over backups versus syncing data, storing the master copies of our photos or other data cloud storage versus local storage and recovering from natural and maybe not so natural disasters.

This is followed by the idea that learners don't really know what they don't know. And we do know what you don't know. And also the fact that growth or learning can be kind of uncomfortable and painful. So how do we deal with that ultimately, I break down the apple universals built in process of using the iCloud Photo Library on multiple Apple devices to achieve our goals and how it simplifies the entire process. And then finally, Audrey accepts my challenge to go watch the iPhone iPad all the

basics course. And then a next episode she's gonna come back and report did she learned anything and it wasn't worth her time. So we're super excited to have you here with us and we hope you enjoy this episode of J Mac fixes everything. This episode of J Mac fixes everything is brought to you by the North bound Coffee Roasters, North bound Coffee Roasters carefully selects the finest certified organic coffees in the world roast them to order and ship them directly to your home

or your office. Northbound is family owned and operated out of Mount Shasta, California since 2011. And it's run by my good friends Keith Hamrick and Jen love rack, you can buy it by the pound, they've got a great monthly coffee club you can join and also you can get deep deep discounts available on bulk orders of two or five pounds and the shipping is a $5 flat rate no matter the size of your order or the location. So head over to their website and order online

at northbound coffee.com. That is north bound coffee.com and use the coupon code ask Jay Mac five or 15% off your first order that is as K J M A C five for J Mack fifth episode. Go ahead and use that coupon code to get 15% off your order. I want to thank northbound Coffee Roasters for being our first sponsor and we hope you really enjoy this episode of J Mac fixes everything. Hey Siri,

Alicia

what is J Mac? Fix? J Maxx six is everything coming to you from me I was listed. Portland, Oregon hits J Mac fixes everything where we answer your tech questions and discuss all things Apple for valuable actual real world Apple advice that you can count on. Look no further than J Mac fixes everything. Now, here's your host, Jamie pollack. And Audrey is Val.

Jamie

So hey, everybody, welcome. I'm Jamie pollack. My company's Royalwise Find us [email protected] another episode of switching from Apple to Android from Android to Apple ups. I said that exactly. Making the switch the switcher I've been changing the name every week. Now we're switching from Android to Apple. Audrey's with me like always. Hi, Audrey. How you doing? How's it gone?

Audrey

Going? Great.

Jamie

Wonderful. So I did a little research on a couple of things. And I got to kind of just follow up on from the last episode or the last conversation. When I asked it to Apple is an Android to Apple or Android to iPhone, that that question. You know, Android is an all encompassing term, it talks about the software and the hardware. So when you say Android, you kind of know it's an Android phone. And you know, it's the Android operating system. And so if I say iPhone, and I'm not talking about both,

I say Apple I am. So I think the correct term is Android to Apple, because it's this this full platform package to this full platform package. Would you agree that that's probably right.

Audrey

You're the expert. But yeah, it sounds right to me.

Jamie

What do you get back? It's going to be that or Android to Apple iPhone, which is kind of redundant. So I don't know if that's the thing, another correction just because I always want to make sure that I'm correct or if I'm wrong, I'm willing to admit it. Is I talked to another Android person who switched to somebody who we might sneak into a later episode and said yes, androids did do occasionally have SD cards a slot for your SD card not a SIM

card. And I when you said you know I had I had a SD card in my phone for storing my photos. I could just pull the card out and pull the photos off of the card. I made the bad assumption that it was a SIM card and it's not that androids do have a SIM card for cellular service and then a micro SD for swappable harddrive space which is complete Really alien to Apple like iPhone never has had it never will have it. Right. And so there's some

Audrey

smallest floppy disk on the planet, right? Yeah.

Jamie

And then for our audience members that don't know what a floppy disk is. So when you're in Microsoft Office, there's the save icon, that's still a floppy disk looks like a floppy disk in Word, right? But then it's funny because the younger kids don't know what it is like, that means save. Why does that little icon mean save? Because it's the shape of a floppy disk. They don't know what that is. And also, was it a five and a quarter inch or three and a half

inch? You know, because floppy disks used to be big and floppy. They became small and hard plastic. And so even the term floppy disk is quite accurate for what they were when they ended. Anyway, let's check in with Audrey, how are you doing? How's the iPhone? How's the stuff

Audrey

is good? Actually, I spoke to a friend of mine recently, who has decided to make the switch for security reasons. And of course, you know, my husband being you know, the wonderful helper that he is is like trying to give them tips and whatever. And I'm like, oh, no, no, no, you just you just need Jamie. Just trust me on this, you need to

Jamie

be WJ D. Well, Jamie do that's, that's what we'd like to hear. Well send them my way. I'm happy to help

Audrey

them training it start to finish right here, take

Jamie

some classes, we'll start publishing, we'll start publishing this series that can watch this and learn a whole bunch of great stuff, for sure. Well, I want to start off with something this week, I had a great experience with my furnace was being serviced. And so Jason from sunset heating came over to service my air conditioning and my furnace and made a comment that he had switched from Android to Apple A few years ago. And I interviewed him and asked him to share his story

with me. And so let me get this up here. And I'm going to show it to you. And then that's going to kind of kick off our conversation for today. So hey, Jamie, here, I'm with Jason from sunset heating and cooling, He came to serve as my furnace and my air conditioning. And he told me that he switched from Android to Apple A few years ago and had a very specific reason why, why did you switch to Apple to iPhone?

Unknown

My reason being was my kids were in competitive sports, I would take video and text video to family members, I couldn't make it to the sporting events and the picture quality downgraded, I'd have to trim the video. And then when I switched to the iPhone, the iPhone would send perfect quality, same quality as I was filming, people could see it. And that signified a fuzzy version. And that's why I switched the media is way better on iPhone and

Jamie

an Android. There you go. And you said you weren't sure if they ever fixed that or not?

Unknown

Yeah, I don't know. I looked into it. At the time. It was a issue with Android. They never fixed it was a known issue. You could search online and Right, right. Right, exactly. And after I switched, you know, I'm so happy my iPhone. I'll never go back to Android,

Jamie

as we love to hear. Thanks, Jason. So there you have it. What do you think about that?

Audrey

Oh, wow. Yeah, I can totally relate. I can relate to that in a huge way. My husband would send me videos all the time. His favorite capture would be like a rare bird that hit our bird feeder. And it would always come in to my Android all pixelated and just a teeny tiny mess. And he's like, Did you see that thing? And I'm like, uh, yeah, what are we excited about?

Jamie

But what you're talking about was he was taking the video on an iPhone and then sending it to you on the Android and it was showing up funny. So one of the things Apple just recently, I think two years ago, changed their compression from regular like JPEG compression and mov compression to H E IC and HV see compression, which is an AI just last week, of course, I was saying how Apple's open

source and not proprietary. I don't know if these are, I don't think their proprietary compression formats, but they are superior. We're getting much better compression for video and photos when you're using the Photos app and you're using the Apple camera natively. But when you share or export, they've got to convert to mov or convert to jpg so that they're universal. Because other platforms don't use H E IC or HEV C. So that's actually something that's more

advanced. And it's something we're dealing with in the Apple world where occasionally somebody will send somebody something and it will be the wrong file. You'll download it without converting it and it'll be the wrong format and won't work. You know, but Jason's issue was he would record it on the Android send it to the Apple people and it would just always be fuzzy. He said it would just always be pixelated and fuzzy.

Audrey

So it was actually in reverse happening.

Jamie

For him. It was he was on an Android and he sent it out to other people and it didn't it didn't look good. Wow. So he said now that he's gone to Apple it's and you know you hear me almost every week I say apples to apples is one thing and apples to oranges this in other videos let's I mean this will just mention this real quick before we jump into your questions and what we want to solve for you this week. videos get big. That video I just took of Jason was one minute and it

was 120 megabytes. Right so I'm not emailing that to anybody right or five Meg's right if I were five Meg's and emails complaining, but I could text message it to anybody because text messaging doesn't care. Specifically, if you're using Apple met the Messages app and you're using iMessages, which is Apple's Wi Fi based message sending system okay,

Audrey

what's the difference? What's what's the difference?

Jamie

That's why That's why I love having you here to ask those hard questions.

Audrey

Like okay, everything that you just said I'm like what that means.

Jamie

Traditional text messaging is called SMS SMS text messaging cellular Verizon AT and T T Mobile, right. And it's actually stands for Simple Mail sending protocol, Simple Mail sending. And so that's on your iPhone, the messages that turn green are people that are not using Apple's iMessage system, they're using an Android device, and it's coming into your AT and T or Verizon or T mobile cellular service. So traditional.

Audrey

Yeah, I noticed when I changed to an iPhone, right? We're like, oh, my gosh, you're an

Jamie

iPhone, you get a message. And it turns in, it turns blue, right? That blue text message bubbles, means it's coming from an Apple device coming on to an Apple device. So basically, the blue messages are sending from apple to apple through what it's called the iMessage. Service. Apple's iMessage is

Audrey

okay, so blue is another iPhone, green is an Android,

Jamie

blue is apples to apples, and green is anything but as everything else. Okay, right. So So blue is apples to apples, and green is apples to oranges. No, we'll just use my terminology that I keep keep drilling on. And so if it's a blue thread, and you know, it's apples to apples, then I mean, you could send a gigabyte video, and it would eventually make its way through because it's going over Wi Fi and uploading to the messages server and download

into the other phone. And we're not getting dinged on, like an email server where it's like, oh, booth in five to 10 megabytes, I'm going to be like, too much, I'm going to reject your message. Right now the problem we run into, and I think we've mentioned this once before, but I think it's what people suffer from his messages has never been good at compressing video or compressing photos. And so when you text message, somebody have photo, and it turns blue, that's apples

to apples. It's full size, it's like the whole five megabyte file, it's the whole seven megabyte file doesn't compress it down to 200 kilobytes, that most sending, like a photo that you send should go down to under half a meg like you don't on a tiny screen, you don't need that high resolution, you don't need all that the file size, right? So like, even when you email you say, he would say well drop down

the size, right? Make it make it medium or small, or don't send actual size, I don't need to send them a five meg file, I just want them to see it. Now if the other person is going to like print it, or especially if they're going to professionally print it, you want them to have the actual size, the full size, and that's why you wouldn't email something to the print shop. Right? You're gonna upload it somewhere.

Audrey

This must be the reason why so many designers are Apple people. At least that was my observation. It's part of

Jamie

it. It's part of that Apple's known. Yeah, I mean, Apple is known for their graphic ability and their support of graphical artistry. They've always been known as the play the platform for graphical artistry. I don't think this message is issue is why, you know, I mean, anybody, a Photoshop file is going to be a gig five gigs, you know, you've got to upload and download that to a server somewhere, you're not going to text message those.

Audrey

That's so much business is conducted on smartphones these days. So I imagine there's somebody somewhere that's thinking, Oh, my gosh, I use this all the time. You didn't realize Apple was making it possible for me.

Jamie

Also, for end users for you as an iPhone end user right now the the thing that I teach people or that I run into when I'm supporting people, is like they're running out of hard drive space, and they're not sure why. And then I look on their laptop or their phone and I look through what's taking up

their harddrive space. And their messages app is like 20 gigabytes, 30 gigabytes, because their text messaging videos or text messaging photos, and messages has never been good at compressing those or reducing the size on sin they send the actual size, and it bloats and floats and blows and blows messages isn't the best way to share photos and videos in the Apple universe. It is making an iCloud shared album and the Photos app and putting things

into that sheet. or an album and inviting people to share that album, you know, and so that the iCloud Photo Library can manage the compressing and the size and you know, but people text message photos to each other all the time, that's the way to do it. There actually is a setting now on iPhone in the settings under I think it's under messages where you can say, compress images when I send them like you can actually tell it to do, but for the last 10 years now, like it's just like full

size, and it just goes crazy. So when I try it, but let me let me jump in there and see if I see it. And if so I'll bring it up to show it on the screen or whatever. But um, okay, and it might be Have you upgraded to the new operating system? I don't know. I don't know.

Audrey

Okay, I think I know, I think you told me how to look though. So I'm going to my settings. And I'm finding my little user person.

Jamie

No, you're gonna go to settings and then general and a software update.

Audrey

Oh, okay. Yeah, SEO is already off track. Lather, rinse repeat process people I'm just saying right now you cannot just know it. Once you've heard it.

Jamie

You gotta get it's got to be repetitive, you got to do it over and over. So software update, it's gonna check. I'm running iOS 16.0. That's the current version that I heard 16.1 or 16. Point 0.1 is out or coming out very soon. I'm not seeing it yet. But I know that there's some bug fixes that have come out.

Audrey

I have not yet upgraded to iOS 16.

Jamie

Yeah, well, it'd be a good idea to do it. Um, there's a couple of cool features. I'm gonna be doing my what's new class in two weeks. But I edited a text message, I sent a text message that had a typo. I edited the typo as if we were in Slack or something like that. It was very cool. That's awesome. So I deleted a text message that wasn't valid, because I sent the

text and I had a typo. I sent a second text, like the Asterix and then the correction to the to the typo, that I went back and said, Well, I can edit the message now. So I edited the message and then deleted the second the correction message. And then it warned me if the other person hasn't upgraded to iOS 16. They're not going to see all this. Oops. Oh, right. So it still comes back to are we on the same operating system? Are we on the same platform?

Audrey

So just take that again, slow down just for a second? My brain, right? Like, you deleted a message and you're on 16. But but I'm on 15.7? Yeah, I'm not going to see that message at all.

Jamie

No, they can't take it off of the other phone yet. So you will have gotten the wrong one. Right, you remove it, I can't remove it from your phone because you're not on iOS 16. So it's not it's not on both ends just yet. You know, that actually makes a lot of sense. Yeah. Okay, I'm gonna scroll down a little bit to get this other thing. I'm gonna go to messages, and then go to the very bottom here and see where it says low quality image mode? Oh, yeah. Okay, right, turn that

on. And now all of a sudden messages isn't going to send a full size or actual size, it's going to lower the quality of the image. Because again, I'm not sending my text messages to people, so they can publish my pictures. I just want them to see them.

Audrey

Okay, you were in Settings, and then message

Jamie

messages, and then went all the way to the bottom of messages to find the low quality image option.

Audrey

I am not seeing messages under settings. So I wonder if it's different on mine. Now

Jamie

tell me what it says at the very top of the entire thing in black? What does it say at the top of the screen?

Audrey

Well, okay, so I was in general, right? So you're gonna hit the

Jamie

blue left pointing arrow to go back up a level? Oh, yeah. Okay, you're just out at the top of the hierarchy.

Audrey

This seat because I was checking like if I was upgraded or not.

Jamie

Right. So that's in my level two class and my navigating apps class, that's what we talk about is like, how to tell if I'm at the top of hierarchy. Right pointing arrows mean, go down into left pointing arrows mean go up out of saying is I haven't graduated yet? Well, but you haven't even taken a while to take all the basics. Take level one, level two, level three. I mean, again, you're not taking the classes, you're just like, I know enough, I'm intuitive. I'm gonna make it

work. This is absolutely normal. Nobody wants to sit down and take a two hour class, they think I can just figure it out. And I'm not going to waste my time. But I'll tell you, if you take my two hour class, you come out of these one hour sessions going, you cleared up so much for me, the NSA, how do we do and you're like, I cannot believe how many different things that I didn't understand.

You just explained to me. And I'm gonna take the class and I'll explain everything, like from the foundation up, right, but nobody wants to do that. But I'm telling you, it'll save you time in the long run. You know, even if you know 80% of the class, you'll get three things out of it that you didn't know that'll change.

Audrey

I go and take those and then I come back to the switcher. And I'll be like, Oh, no, no, no, that's not what my tutor said. And by the way, you're arguing with yourself.

Jamie

Maybe you don't even need you don't need the switch. You don't need the the switcher podcast or webcast. If you take those classes, you'd already know all this stuff. So yeah, you would ruin you would ruin our web series if you actually went and did that. So nevermind. So we talked a little bit about sending text messages difference between eye messages and SMS, the blue and the green. But really, the bigger conversation is photos and videos, how to deal with them. What's their

format? And for you, and for this topic, it's switching. Right? It's it's I'm moving from Android on to Apple.

Audrey

Hey, Emily, I just tore off the band aid and was like, Oh, my gosh, Jamie, I'm bleeding.

Jamie

Right? Well, you're bleeding. That's why you put the bandaid on, right. But I tore off the band and my stitches came off with it or something. No more scab or something, I don't know. I've got a dress. Another topic that is paramount to where we're going. And you're not going to like I'm reaching for another band aid. I'm going to just shred shred that scab with this conversation. When we first talked about this. And you asked me, I said, Well, you're on an Android, right? You've got

a Google account. Google is the cloud based service that Android is use, so that you can have your contacts, your calendar, syncing with whatever other devices that you have. And with an Android and a Google account, you have Google Photos. And so what's the question as well? Do you have your photos in your Google Photos area? So they are also syncing in the cloud? And saved on you said, No, I don't trust that. I don't I didn't I don't do it that way. Then my question or my responses, of

course. Okay. So you're plugging in and manually pulling things or importing onto a computer somewhere, and then you're kind of picking and choosing? I want this to come off the phone, I want to leave this on the phone. And so that's a manual process. That's not autumn automatic. I'm an automatic magic. Oh, you

Audrey

should coin that one.

Jamie

I have? No, that's a common common term. Right? We like things to work automatically, like that's, that's what we want is automatically technology. That's all autumn automatic. This is a base philosophical debate on how do you want to use the technology? You know, are you willing to move forward into using the technology the way it was designed to be used? Or you did it this way forever, and you're just want to continue with what you know. And you're not going to adapt? And you're

not going to learn? And you're going to just try to force things into a process that you understand.

Audrey

Oh, why do I feel like this is a trick question.

Jamie

I don't mean it personally, it's not. It's not a part of it. Let me start. Let me back up a little bit. This is not a personal thing. This is not just you. This is human nature. And we keep coming back to that our first episode was a motion. How do you feel? Right? Is it working? And how do you feel about it? Because how we feel about technology dictates how we use it. I just had this conversation with my marketing

guy. I have a project I should have had done six months ago, I've been dragging my feet, we sat down and got it done and a half an hour. Right? Because he held my hand. And when I hit a wall, I'm like, Well, look, it's this, this or this, and that I've got three or four choices. And I it's complicated, and I quit. And when I sat by myself, every time I tried to do this, this task, I quit. To complicate it more than I want to take on

don't care. Right? But with HIMS, they're going oh, no, wait, wait, look at this, click this, I will do it like this. Okay, now you're done. Right. And we got a complex task done in less than an hour. Because I didn't give up based on the fact that I didn't want to have to learn and or it was too complicated. You know, it's not first. So it's not you, it's everybody. In this specific scenario, you do have multiple options on how photos on your iPhone interacts with your

computer, right? Or how do you organize? And how do you store and I kind of mentioned this as a whole half an hour to an hour conversation, because there's literally a dozen different little pieces and decisions and desires and whatever. And the fact that you don't have an Apple computer is just a complication, because you can't just use the iCloud Photo Library and have everything on

your phone on your laptop. We've talked about that when you go apples to apples, it's designed in a certain way that just simplifies life. And when we go apples to oranges, we've got to figure out how to work. That's that's that's the basic point of what I'm pointing out is that we're going to appeal this on you and I'm going to help you through this. But we're taking the hard road.

Audrey

And that's a hard road. It's a hard road. Oh are you in in anticipation of this conversation about you know, where, where is my data started to, you know, again, going back to my Android like a little looking through all the photos, where are they? How can I push them over to my iPhone? Now? How do I get them there? I have so many tools available to me. And I'm not sure which tool is the

best one. Honestly, we touched on Google Drive and Google Photos and kind of syncing that way and trying to get that then somehow over to the iPhone, then there's, you know, the Microsoft stuff, OneDrive, and all that. It's just like, one tool after another. And actually, I ran into the issue of, ooh, I think I've got things in multiple places.

Jamie

Oh, man, where's my data everywhere, right? It's everywhere. And

Audrey

it's messy. And so now I'm having to really kind of make some decisions and figure that out. Yep.

Jamie

Yeah. Yeah. So well, that's apples to apples. Life is simple. All the other things. But bottom lines, you've got a library of photos on an Android device, and you need them someplace else that's accessible. Bottom line. In my opinion, Cloud is not necessarily your best option.

Audrey

Oh, I'm so glad you said that.

Jamie

Okay, so we find this before, but let's make sure that we define it now. Because you just mentioned there's all these tools, and I'm not sure which is which. Google Drive a cloud OneDrive, iCloud iCloud Drive. I mean, you know, I found drive cloud, iCloud Photo Library, a cloud, right? Those are all cloud

Audrey

checking your cellular provider to like they have

Jamie

Verizon will happily give you a storage area for photos. Comcast, oh, yeah, we got storage for you. Everybody's good storage, Amazon, oh, my god, Amazon's like, Hey, we got prime storage. Our caveats, what we need to watch out for what we don't want is for our data to be reformatted. As we move them from point A to point B, we want them to happening? No, no, not necessarily, but it can. I mentioned earlier that in photos natively on your phone and photos, if you take a picture,

it's an H IEC. But if you export it, it will be a JPEG upon upon export. Meaning that the library itself may have one format.

Audrey

But they function it's not just

Jamie

by import export, I'm going to export these photos and are my settings correct so that they don't get mangled as I do that? So the first question that we answer is, where am I going to have my master copies? Where's my big collection, I'm going to tell you what I even tell people in the apples to apples world, but I think it applies here too. Just so you know, in the perfect apple world, I have a laptop or desktop I've got my iPhone and my iPad and I've got my iCloud

area. These are the things that I'm dealing with. I've got the iCloud Photo Library turned on on all of my devices. But I get to choose device by device whether that device is optimized or has full resolution versions of everything on it. So for my iPhone and my iPad, I'm saving space by optimizing the library on the mobile devices. iCloud storage doesn't have an option, you can optimize that that's always going to be full resolution. But if I take like a high def 4k video on my phone,

it's like five gigabytes. After I finished recording it, it will move up into the iCloud storage area, and then optimize on my phone. So I only have a thumbnail, and it will free up that five gigs of space on my phone for me, it will optimize the phone. And when I want to watch it again, I tap it, I wait for it to download then I watch it iPhones and iPads I encourage the configuration of optimizing on my laptop or desktop. I don't

like to optimize. I also buy two terabyte hard drives, sorry, one terabyte two terabyte hard drives, so I have enough room. I think it's important that somewhere in your home, you have a computer with all of your photos and videos in full resolution. So you have a copy of them with you. That's not an iCloud, and it's not internet dependent. You understand what I mean by that?

Audrey

I think I do. And I'll just kind of tag on to I don't know if I shared this with you or not but my mother in law her house burned down. She lost all of her physical photos, all of them. So the entire family got together and you know put together a Google Drive whatever and started scanning the photos that they had that they remembered she had they had copies

Jamie

of things that they got texted or just anything they had anywhere but now we have a

Audrey

resource to be able to print those again and we've printed num numbers have them and we've been able to get more photos on her new walls, you know, you know so it's a big deal.

Jamie

So, here's here's why. Yeah, this is this is okay. We talked about backups. A backup is different from a cloud version, I have this in the cloud, I have it backed up, cloud isn't backed up. Because if I delete it here, it deletes it there deletes it everywhere. Cloud syncing very Yeah, exactly. Deletion sync. That's not a backup, a backup means I lost and I want it back. So it's we do talk about disaster

scenarios. And we talked about backing things up, and you just had the perfect scenario is, in my scenario, I have a full resolution version in the cloud of all my photos and videos. I also have a full resolution version on my laptop here at the house. And that covers me in one way, which is if the house burns down, if somebody comes in and steals a laptop, I have the cloud version, I buy a new

laptop, I download it. The opposite scenario is the earthquake comes and the Internet goes away for a month, and I can't get to my cloud version. Maybe the internet goes away forever, maybe Armageddon, right. So I need a local copy of them too. So these two things, and I need them backed up. in multiple places, too. I need one local backup on a local hard drive that sits next to my computer, and then a second cloud backup. That's not a sinking style backup, but a

backup backup. That means I can go back a month and find things I'm missing. So we use Backblaze, but like Carbonite, Backblaze, things like that. Right. And so now all of a sudden, I've got my Time Machine Backup, local hard drive backup, my computer's got a full resolution copy. So these are both full resolution copies. iCloud has a full resolution copy. And Backblaze has a full

resolution copy. And my iPhone and iPad have optimized versions thumbnails smaller, right, but not not that I could use to recover from. And I mentioned, this is a half an hour 45 minute conversation because of how complex this can be. And

Audrey

I'm gonna add questions to my question.

Jamie

And I just want to make sure that everybody listening, and you knows, we haven't even started talking about the switch. I'm just talking about, like how to cover your butt in the Apple world. We're still talking apples to apples. And it's it's that that much for me to train non switchers. That's it's that much. And I'm not even done training, the training. I mean, I've got a five hour training course for photos alone, I've got a two hour backup class, you know what I

mean? There is plenty to know and learn about how to keep your data safe, know where it is, and recover from disasters. But it comes back down to this question of where's my master copy what formats it in? Because we talked about backups, there's also the three and three rule we ever heard of the three and three rule for backups. You want your

most important stuff. And three formats are like fit not not like JPEG versus non JPEG, but I mean, physical formats, right on a CD, on a floppy drive, right burn to a DVD on an external hard drive. And you want to revisit those formats every three years. Because, you know, I had an amazing music collection when I was a kid. And it was on a track. Yeah. And then when that went away, I bought all the albums since I got this huge album collection, but then I needed a cassette

tape. So I got all the cassette tapes, and then I needed them on CDs. And now my laptop doesn't even have a CD player.

Audrey

Times have changed,

Jamie

right? But then I was really into movies. And so I got a VCR. And the beta was the thing, beta weight. Beta wasn't the thing. VHS was the thing. Right? Yeah. And so I've got all these external hard drives, and I've got all these photo backups. And I'm in really good shape, because I made sure I've got like great hard drives, and they're USB, and now my laptop only has USB C adapters or ports.

Audrey

So what's the recommended three that you got? For me right now, since we're talking about it?

Jamie

We've got already talked about you know, I mean, you've got your master copy that's on the computer loud. You've got it, you've got a cloud backup, and you've got a local external hard drive backup.

Audrey

And that's not the same thing as the computer or it is.

Jamie

The computer's the master copy. Okay, right. So that's kind of consider that that is one out of three. Like that's a copy of it. Okay, you got a second copy on the external hard drive and a third copy in the cloud.

Audrey

Okay, okay. Yeah, I'm good. I got it.

Jamie

Right. And if you want to burn it to a DVD, great, but on my laptop doesn't have a DVD player anymore does yours? No, you know, my desktop

Audrey

does but but not so much.

Jamie

Just the complexity, letting something like Time Machine, back it up so that it's an incremental backup is different from me dragging and dropping it so that it's a carbon clone type of backup. Right, like anything that incrementally backs up could blow up and not work where but if I drag and drop it It's only backed up at that moment. And anything I changed doesn't get pulled into it either. So that's a whole nother conversation about that. So let's get off of that part of it. Like, right

back up some stuff. That should be a conversation, but we just had it. Yeah, yeah. Okay. So we're moving slowly toward how do we help Audrey get her her photos off her phone and onto her iPhone. That's ultimately what we want to address here. I'm going to very quickly just go through the easiest scenario that I would recommend, and you're going to shoot holes in it or tell me whether it will or will not work in your situation. Okay. You are a PC user.

Therefore, I would plug my Android phone into that PC and use whatever tool Microsoft gives me, which I believe is their Microsoft images area. And you plug it in and it says, Hey, there's an external camera or drive that's got photos, can I import them? And you say import them and they all come back

Audrey

covered? Like I yeah, you're speaking my language. Step one,

Jamie

so. So let's now eliminate that and say that your question is, how do I get an off the Android onto the iPhone? Because it's not on the Android anymore? It's on the Microsoft computer. Step one. Yes. Now, how do I get it from my Microsoft computer?

Audrey

Yeah, how do I how do I put it in my phone?

Jamie

So the other could the next question comes this Microsoft computer, using the Microsoft images area is now your master copy of all your photos and videos. So are you going to be pulling off of your iPhone and putting them in there to our ultimate goal is one big library of everything in one place. You know, is that not your goal?

Audrey

It is but now I'm like thinking coke. Okay, so we know that these apples.

Jamie

Everybody, I want you to hear that. I'm thinking I've got her thinking ultimately, as a trainer,

Audrey

have these really funny, you know,

Jamie

port, lightning ports, lightning, or it's called lightning. I don't have all the terminology. That's okay. That's called a lightning port. Yeah.

Audrey

But it's, you know, so now I'm like, Okay, do I even have a connector for that so that I can like, remove them?

Jamie

Do you charge? Do you charge your iPhone? You plug it in and charge it? Yeah. Where's that cable? Yeah, got it right here. plugged into a brick like this at the end of it. Um,

Audrey

well, right now it's plugged into my battery. This giant battery backup for my PC.

Jamie

Right. But you can unplug this USBC from that, right? Yeah, you can plug that into your PC.

Audrey

Yeah, well, that work. It's apples to oranges. USB is USB, but it's Apple stuff going into well.

Jamie

So this is. Yeah. Yeah. So So Apple and Microsoft work the same way when it comes to cameras. Okay, so let me just say this real quick.

Audrey

This is so confusing. Oh, no, that's USBC.

Jamie

That's USB C to lightning. Does your laptop have USB C on it?

Audrey

Um, no, but I think my No.

Jamie

Okay, so then we're, again, formatting issue where it's like, I have USB on my laptop, but I have a USBC cable. You should be able to get a cable like this that has USB on the other end that can plug into your laptop. You can get them anywhere. I'll see. I'll have

Audrey

one of those in my truck. Actually, yeah,

Jamie

I'll send you one. Okay, no, I've

Audrey

got one. I've got one. Right. But yeah,

Jamie

okay. So,

Audrey

you know, you've stopped with this crap.

Jamie

It's so complicated. I quit. Right? I don't understand that. I didn't explain that scenario earlier at all. It's so complicated. I'm done. Okay, so back to the main point that I don't care if it's an Apple laptop, or a Windows laptop. Both of them have the mechanism where if you plug in anything that's got a camera on it, the Microsoft images or the Apple photos is going to say, oh, a camera, digital camera, and external storage device with images on it. How would you like

me to handle this? Got it. So just like you plug your Android into your Windows machine, and it says, Hey, there's photos here. Do you want me to put them in the Microsoft images area? You plug in your Apple iPhone, guess what the Microsoft images thing is gonna say, hey, there's a camera with photos and storage. Well, how do you want

me to handle this? Right? Right but, but but but, but always there's but the complication is if your iPhone is optimizing the images and putting the full resolution on the cloud and optimizing the local ones on the phone to save storage, you may not be able to just simply import them.

Audrey

And is that what we covered before about low res?

Jamie

That's the low res low res Well, no photos we talked about messages Message, the low quality image setting was in messages. That's what we're talking about. Oh, okay, it's different, is I'll pull this up and show this to you make sure you know what we're talking about here. Okay, so I'm on my iPhone again, I'm going to go into the settings application. At the very top, I'm gonna go into where it says Apple,

iCloud, all that stuff. I'm gonna go into the iCloud area of this, I'm going to go into the photos area of this. And right here it says, optimize the iPhone storage or keep download and keep originals,

Audrey

trying to I'm trying to compare my settings to yours because I'm like, do I understand this optimized iPhone storage is checked,

Jamie

okay. So for you and your situation, if you have a big enough hard drive, and you could keep the originals on the phone, then you would always know that you can plug the phone into the PC and just import and delete off the phone. And you've you've put it into your master library on the PC.

Audrey

Okay, so hear me out, make sure I'm thinking straight. I physically plug into this Android, get the photos on my desktop, then I physically plug into my iPhone and get a copy of the photos to my iPhone. They're going to be optimized on my iPhone, but they are going to remain whole on my PC. Is that correct?

Jamie

Close. Okay, but you're you're already going in the opposite flow than what I'm talking about?

Audrey

Of course, because the oranges are opposite.

Jamie

No, you're just you're ahead. You're ahead of me. Okay, you've got your end goal in mind. And I'm trying to give you a full picture. All right. My question to you. So now you see where you can say optimized or not optimized? That's all I wanted you to see in this situation. Okay, got it. Got it. The question that I asked you is, are you now going to take the photos and videos on your iPhone and move them onto the PC? So they ever in your master library?

Audrey

Are we talking like automatically that that's what I want to have happened? There's,

Jamie

there's no way to automatically do that. Because you've already said I don't want to use a cloud. I want to plug in I want to manually import. So when you were on your Android,

Audrey

is it too late to say that might be changing my mind about the cloud?

Jamie

I warned you two or three episodes ago that I was going to be a good influence. You were like, are you going to make me and I said no, I'm not going to make you I'm going to educate you until you know enough to make a good decision for yourself. Oh, no, I'm fickle. Well, but this is let's address this is learning. This is the progression. This is if you don't know what you don't know, how can you make a good decision? If you don't know something? How can you make a

good decision? If you don't know what you need to know, meaning you don't know what you don't know. I know I personally know what you don't know.

Audrey

And now I know.

Jamie

Like, I know that you don't know this. And I also know you've made decisions without certain reback.

Audrey

Right, so three backups. One of the three is the cloud. So now I'm like okay, well, I have to change my mind about all this.

Jamie

Two backups, one master copy, two backups and one cloud sync. It's it's a lot. It's a lot more. Right. So ultimately, you're trying to figure out a flow. But again, we've taken the android phone out of it because because you've already put everything on the Android got pulled down onto the laptop if you want to now have the discussion how do I get from the laptop to the iPhone? We can go straight to that

Audrey

your question is am I going to then put my photos and such on to the laptop from the iPhone?

Jamie

In my opinion, let's go back to some of the foundation in my opinion. Everybody should have full resolution version somewhere in their home in case there is an earthquake and the Internet goes away and if your iPhone is optimized for photos and videos, the only full resolution versions you have or an iCloud

Audrey

Okay, right. Yeah,

Jamie

and that's why I showed you right oh, that's I told you this maybe this is two episodes. This is complicated. Okay. So on your iPhone, you could say don't optimize, keep full keep full resolution versions on my phone and put full resolution versions in the cloud. Okay, and therefore I can plug my phone into my PC and just import Okay, and even say import to the PC and delete from the phone to

save my phone space. The Delete from the phone the deletion will sync to the iCloud and you'll save iCloud space to

Audrey

automatically Yeah.

Jamie

If you import into the your PC from your iPhone and tell it to delete upon import, it will delete it from the phone's iCloud Photo Library. Therefore, deleting it from the iCloud version two

Audrey

Yikes, you got to be careful. You got to know what you carry. Oh my gosh, okay. Okay.

Jamie

So for your situation, I personally, if I was going to use a PC and an iPhone, I wouldn't optimize the photos and videos on my iPhone.

Audrey

But aren't full resolution copies go into iCloud

Jamie

they are. But in this scenario, if you have optimized on your phone and full resolution in the cloud, and the earthquake comes and the Internet goes away, you are separate from your full resolution version,

Audrey

I think I'm following this train of thought. So what I need to do is, log into iCloud on my PC and download to my computer.

Jamie

That's another option. That's one, you have to you have to you have two options. One is to keep full resolution on your phone and then just plug it in and import like you used to from your Android. Oh, yeah, yeah. Okay. Right. Your second option would be yes, go to icloud.com and download out of the cloud. But then you've also got to download and then put where they belong, and then go and delete. And, you know, it's a lot of steps. Now, in the same sense to get your photos that are on your

PC. Now, onto your iPhone, you have one of the options is to go to icloud.com and just push them up into the library and they'll sink back down to

Audrey

your phone. Yeah, that's what I need to do.

Jamie

And that might be the easiest and the quickest.

Audrey

It's definitely one of them. One of the things that I need to do, because like I said, when I'm just I'm sorting through this, I'm on my couch. And this is funny, because, you know, looking over my husband, and he's like, Oh, you got an Apple ID? And I'm like, why? Yes, I do.

Jamie

And I know what it does.

Audrey

Jamie has made me smart. You know, so it's just like, it's kind of funny these conversations now. But the reality is, is I still have to figure out how to combine and make my master copy master library, or that I understand my flow so that I know where my master copies are. And I know where my backup copies

Jamie

are, right? And what's on the iPhone, is neither you could drop your iPhone into the riverlea

Audrey

the least reliable space,

Jamie

you drop your iPhone into the

Audrey

river that goes with us every

Jamie

right. And that's why having the iCloud Photo Library turned on and having full resolution in the cloud is great, right? Because you can always buy a new phone, turn it back on and get everything back. And you've recovered from that disaster scenario. Yeah,

Audrey

okay. Okay, I'm gonna try. I'm gonna get myself dialed in before the next one. I'm gonna be like, Jamie, my data, I know where it is.

Jamie

So quick question. Are they quick? Nothing. I told you nothing. Nothing in this conversation? Is a quick answer. Because there's just layers of complexity and decisions to be made and things to consider. Are you going to try to keep like, kind of like, oh, I want my favorite pictures on my phone. So I can like show them to my friends when I'm out. And about course,

Audrey

right? Favorites option, right? And we all love

Jamie

but you put a little heart on it. That becomes a favorite. It shows up in your favorite album. Yes. Right. Are you then going to import? You're going to have them on the PC too, though. Right. So you're there in your master library, but they're also on your phone?

Audrey

I think so. Yeah. Because, you know, I like to, you know, make creative things with photos. And you know,

Jamie

and the phone the phone, the phone does memories now and it makes slideshows for you based on your favorite memories and some really cool things you probably don't even know about yet. On the iPhone photos area.

Audrey

I was exploring. I saw some of that looks pretty cool.

Jamie

So how, how are you? How are you in your master library on your PC? How are you going to keep things separated on? I don't know. You already know the you already know the question. I'm thinking about this already, aren't you files, it's just separate files, right? How am I keeping everything that's archived versus my active library that I want to have on my phone all the time. And I know that the act of library on my phone is in the master library and active on my phone.

Audrey

It's like a brain twister.

Jamie

A little it's a little challenging to guide me through. We're going to talk about it next time because we're almost out of time I am going to go ahead and turn the screw on you. Okay, in the Apple world with my MacBook Pro, my iCloud Drive and my iPhone iCloud Photo Library. I have all of my photos on all of my devices

Audrey

in there already favorited aren't they their favorite? Oh my Lord.

Jamie

And if I if I cared to clean it out and delete duplicates, or delete multiple Like I took six copies to get the one good one I could, I've probably got 5000 memes. I've just pulled off a Facebook because I thought they were funny or pertinent, right? I mean, I've got 150 gigs of photos and videos in the cloud 150 of gigs of photos and videos on my laptop because they're both not optimized. And then my phone and my iPad have optimized

versions of those libraries. So they're only about 30 gigs, because they're only representing my 150 Gig library. And I don't have to do any of the work you're doing. Ah, okay. I don't mean to solve the wounds.

Audrey

It is a little bit. It's a little salty. It's in there too, I think because this burden,

Jamie

but and I'm not doing it because I'm against Android, or I'm against Microsoft. But this is the advantage the apple universe when you when you join the whole universe, when your apples to apples. Yeah,

Audrey

I hear it. Touching at a time, though,

Jamie

and I am happy. I'm more than happy to spend this time with you and talk about what it is and why it's complicated. And what are the little tweaky points? And if you wanted to do it this way, how to do I know, I do know how to do it. I just don't know why anybody would? Gotcha. Did I say that out loud? I'm

Audrey

so sorry. It was kind of

Jamie

but it comes back to what we just talked about is that you don't know what you don't know, you don't know, what you're up against at certain times of this journey of this process. Right? I need a good phone, I want the right features, I want something that's going to work and not be complicated. Right? And unfortunately, Money solves the problem money at it. And we can like make it easier for you.

Audrey

Sometimes.

Jamie

You know, but this is the crux of it. This is the number one switcher issue. Right? And it took us five episodes of like kind of, you know, fiddling around and talking about not answering different questions or whatever. The iPhone is the number one digital camera on the planet more photos are taken with iPhones than any other camera. In the last five years. Nobody's nobody touches them. More photos and videos are taken with iPhones and any other digital cameras barely exist.

And people don't buy Canon digital cameras anymore. They just don't exist. You know, they're out there. They exist. scuze me but nobody, you know, your average person is smiling when all your photography professionals are buying them. And it's because Apple's made this work. Right. And as I said, about halfway through this conversation, it already took me 20 minutes just to explain the apples to apples side fit. Yeah. And now another 20 minutes, wrap your brain around with another

20 minutes. And we've talked apples to oranges. And we're only halfway through that. Yeah. Right. Really, really, because I mean, I've given you and I'm gonna say this for now, I've given you just enough information to be very dangerous. If you walk away from this conversation ago, I know enough, I'm going to start implementing you'll probably screw it up. I hate to say it like that.

Audrey

Well, you know, I'm an implementer.

Jamie

I know you're an implementer. But you're here. But again, it's not personal. It's everybody. It's anybody. Yes, yes. It's people that like tech, you like tech, you want to play with it. Nobody wants to spend this money and not do it. Not use it not go for it. Yeah, that's right. Yeah, but but but one of the things I hope we've proven in this episode or this conversation, is that it is

complicated enough. That if you tried to do it by yourself, you're gonna, you're gonna cause damage, you're gonna make it worse. If you don't get some education around it, you're not making good decisions. Right? Yeah. And you'll have to undo it, or do it a second, third, fourth time or, you know, there's there's just layers of that. And that is what makes switching hard. I mean, bottom line, that's why switching is hard, right, is that we think we know or we can at least into it

and figure it out. But we do need help. We need somewhere to turn and you hear me kind of harass Audrey about like she's part of my company and she has not watched any of my training videos

Audrey

needed to yet.

Jamie

We've we've had at least two things today that you didn't know that are in my first four hours of training. If you were to do my iPhone and iPad, all the basics and my iPhone, iPad, navigating apps class, right when you were in settings, and you're like I don't see messages and I have to say look for the left pointing blue arrow at the top left because you're inside of general and you need to go back up a level to settings. Yeah, you

Audrey

got that on that one. But now you said I can't go looking

Jamie

for You can, what I'd love is if you were to just go take that one first two hour class, and then come back and report back to us as much as you figured out already. Did you learn enough in that class to really make it worth your time?

Yeah. Okay. And if you'd be willing to in the next before, you know, next next episode or two, just go watch that two hour class, even you can do in 20 minute chunks, half hour chunks, watch it over a week or two or whatever time you have, but watch this the all the Basics class and come back and tell me did you learn worthwhile stuff? Or, you know, was it like, Okay, I'm already I'm already past that. Give me some feedback.

Audrey

Okay, I will happy to Okay. I know I'll learn stuff. And then I'll be like, Oh, no, no, that's not what he was talking about. Yeah. Any difference between this operating system and operating?

Jamie

It might be a versioning issue. It's always a versioning issue. Any last questions for me this week, just to clarify what we did talk about.

Audrey

I think if I even try to open that can of worms, it's gonna get shut down. So I'm gonna reserve my question.

Jamie

Okay, when you've got a list and we'll pick this back up, and we'll go deeper into certain aspects of this topic next time around.

Audrey

Yeah, sounds great.

Jamie

Okay, um, Jamie, come visit us. royalwise.com Audrey is always thank you for being such a good sport and really taking us through all of this stuff. Because really, it's not easy, and, but it's fun. Okay, visit royalwise.com Go take some classes the Royalwise owls area on demand web based learning solution, and we will see you in the next episode of switching from Android to Apple. Thanks. Bye. Hey, do you know why the iPhone was wearing glasses? Because it lost all its

contacts. Hey, if you like this content, make sure to subscribe to our YouTube channel and ring the bell so you get notifications about future episodes of J Mack fixes everything.

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