Mike introduces the newest member to the team, his niece, Rachel. As part of her water education, Rachel has been checking out the social media groups on Facebook. In this episode she and Uncle Mike discuss questions and topics trending on Water Treatment Pros Facebook group. Show Notes Trolling Social Media
Jul 21, 2022•26 min•Ep. 43
Mike chats with soon to be retired Dave Rishell of ATS (Aqua Treatment Service). Dave mentored Mike back in the 80's. (Mike asked all the dumb questions back then.) They discuss the mentoring process, what has and hasn't changed in the industry and the upside of having a career in the water treatment industry.
May 19, 2022•23 min•Ep. 42
Michael & Bob discuss a situation where a cross connection could have had serious ramifications for the homeowners. Show Notes Don't Get Crossed Up
Feb 04, 2022•16 min•Ep. 41
Michael Urbans and Marianne Metzger of Resin Tech Inc. discuss the importance of a water test prior to treatment and the correct methodology for collecting a water sample. Show Notes Test to Impress
Jan 20, 2022•26 min•Ep. 40
Mike Urbans and Ted Begg of Purolite take a deep dive into SST resins - Shallow Shell Technology or Salt Savings Technology. Yes, it costs more but the payback is fast and it's a way to distinguish your company against the competition. The show notes and transcript are available for this podcast. Transcript - Upgrade Your Resin Show Notes Upgrade Your Resin...
Jan 06, 2022•27 min•Ep. 39
Mike and Denise discuss product substitutions to consider when you don't have or can't find the product you need for a job. Show Notes Substitution Solutions
Dec 16, 2021•30 min•Ep. 38
Listen to Mike and Bryon Maze of Harvey Salt and learn about the most important ingredient for a water softener. We have solar salt, salt pellets, cube salt, the list goes on and on. What are you offering your customers? Show Notes Is Salt Really Just Salt?
Nov 12, 2021•31 min•Ep. 37
In this podcast Mike and Denise discuss whether a softener, filter, UV or chemical feed system should be replaced or repaired. Show Notes Repair It or Replace It?
Oct 14, 2021•36 min•Ep. 36
Why is resin in short supply and costing more? Why don't we manufacture anion resin in the US? Cindy Gresham of Thermax discusses these topics from the manufacturer's point of view. She and Mike Urbans warn - Get Ready For Christmas Now! Show Notes Surviving the COVID Infected Supply Chain
Sep 23, 2021•24 min•Ep. 35
Mike interviews Christine, co-owner of MVP Plumbing and former hair color specialist. Discover how poor water quality can affect hair color and why Christine is passionate about the water treatment industry. Show Notes OMG My Hair Turned Green!
Jul 22, 2021•16 min•Ep. 34
In this podcast Mike and Denise discuss the advantages of using ozone systems vs. other popular options such as chemical feed and air systems. Show Notes Is Your Filter Getting Enough Ozone in its Diet?
Jul 01, 2021•20 min•Ep. 33
Mike and a special guest speaker, Bennett Buchsieb, discuss MetSorb® HMRG. MetSorb® is a unique adsorbent made of titanium oxide. Applications include arsenic, heavy metals and select radiologicals. Show Notes MetSorb HMRG Powerful Metals Media
Jun 17, 2021•30 min•Ep. 32
Mike discusses the various "cheat sheets" he uses when designing, troubleshooting or updating residential and commercial/industrial water treatment systems. Show Notes - Are You Cheating Enough?
Jun 03, 2021•24 min•Ep. 31
Is your company a member of a professional association? Are you a Certified Water Specialist? Mike and Candice Wentling of Certified Action https://www.certifiedaction.com/ discuss their experience and the benefits of joining the national Water Quality Association and regional associations. Show Notes Dare to Belong!...
May 20, 2021•20 min•Ep. 30
Get the details on a new media! Mike and Derek French of Wateropolis discuss Cerapure-MAC, a combination of manganese dioxide, lead free copper-zinc alloy, and carbon. It removes iron, manganese & hydrogen sulfide. Not only that - it's bacteriostatic and filters down to 10-micron. Show Notes Cerapure-MAC
May 06, 2021•28 min•Ep. 29
In this episode Mike goes over a list of tools which every water treatment technician should have in the work truck. Show Notes - The Tool List
Apr 22, 2021•28 min•Ep. 28
Michael discusses how to troubleshoot filters and how to deal with their idiosyncrasies.
Apr 08, 2021•24 min•Ep. 27
How do you troubleshoot a residential water softener? Listen to this podcast to brush up on your water softener trouble shooting skills. Add to the conversation and let us know if we've missed something! Download the Show Notes Trouble in the Basement - Water Softeners
Mar 25, 2021•31 min•Ep. 26
In this episode Mike and Ted Begg, of Purolite Company, further the discussion about dealkalization. Show Notes Topics include: Boiler Feed Water Alkalinity Removing Alkalinity from Residential Water Chloride Removal Using Weak Acid Cation Resin Anion Capacity PRSM by Purolite...
Mar 12, 2021•27 min•Ep. 25
Mike and his guest, Ted Begg of Purolite Company, discuss why a pH shift occurs when treating water with strong base anion resin. Ted breaks down how and why this happens. Show Notes Get Down With Anion Part 1
Feb 26, 2021•20 min•Ep. 24
If improperly applied, the media used to remove radiological contaminants from water can become radioactive! Mike discusses best practices when treating radiological contaminants from water. Show Notes When You're Hot You're Not!
Feb 11, 2021•27 min•Ep. 23
Organic substances can have complex molecular structures making their removal from domestic water supplies a difficult and sometimes frustrating challenge. However, specialized anion ion exchange resins can be used to effectively remove the unwanted water stains, tastes and orders. Show Notes Setting The Organic Trap
Jan 28, 2021•26 min•Ep. 22
The employee shuffle - transitioning an employee to a new position! Mike interviews a well drilling employee who successfully transitioned from the well drilling rig to full time water treatment salesman. Listen to this frank conversation sprinkled with pearls of wisdom for employees and owners.
Jan 14, 2021•26 min•Ep. 21
It's time to lighten up! Hear about some of the unusual, awkward, and funny situations which Mike, Denise and their customers have experienced over the years. Be prepared for a good laugh or two. Adult content.
Jan 12, 2021•23 min•Ep. 20
Of all the resins used in water treatment, cation or softener resins are, by far, the most popular. But it isn't one size fits all. Mike and Denise discuss the various types of cation and how they are applied. Fine mesh, crosslinking, shallow shell, uniform particle size, etc. Episode 18 Show Notes - Is it High Capacity Resin or Not?...
Nov 05, 2020•31 min•Ep. 19
The least expensive component of a water system is the most critical component. The distributor tube system plays a vital role in the filtration and softening process. Using a poorly designed distributor system is like trying to drink through a cocktail straw rather than a standard size you might get with a cold drink. Show Notes - You're Only As Good As Your Guts...
Oct 16, 2020•21 min•Ep. 18
In the water treatment business it’s almost impossible to avoid using chemical feed pump systems. We use them to feed chemicals to enhance treatment processes such as iron reduction or as a solo treatment like pH adjustment. Michael discusses some common pump technologies and simple application guidelines to keep you out of trouble. He explains why we like peristaltic pumps. Listen to the end - there is an offer for our US listeners! Show Notes Get Pumped Up!...
Sep 18, 2020•31 min•Ep. 17
In this episode of It's Your Water, Denise and Mike discuss DI Resin, specifically Mixed Bed Resin. DI is an acronym for "deionized". Learn where mixed bed resins are used, how they are applied and the basics of the "DI business". Show Notes: https://www.urbansaqua.com/wp-content/uploads/2020/08/www.urbansaqua.com-its-your-water-podcast-notes-show-notes-di-resin.pdf...
Aug 27, 2020•25 min•Season 1Ep. 16
Mike and Denise want listeners to "get high" on high efficiency softeners. A high efficiency softener is designed to squeeze every little kilograin of capacity from a pound of salt. So, the goal is less salt, less water, less waste to either a septic system or the municipality. Show Notes - Get High
Aug 13, 2020•20 min•Ep. 15
In this humorous episode, Michael and Denise discuss why and when you should consider twin tank systems rather than single tank systems. Show Notes You Never Forget Your First Twins
Jul 29, 2020•18 min•Ep. 12