Episode 183: The Customer Experience Edge: Where AI, Automation, and Human Connection Meet
Episode description
AI and automation are transforming businesses, but the real competitive advantage lies in knowing where to integrate technology for efficiency and where to prioritize human touch for deeper connections.
In this episode, I’m diving into why the businesses that master both will win in today's fast-moving digital world and how mastering the intersection of AI, automation and the human touch will set you apart from the rest of the pack. I will also share examples of where I’ve structured my own business to be both streamlined and highly personal, leveraging automation to enhance workflow and increase human interaction to drive loyalty, retention, and increased revenue.
If you want to stand out in an increasingly automated world, this episode will show you exactly how to do it. Enjoy!
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