It's Settled: The Ametros Podcast - podcast cover

It's Settled: The Ametros Podcast

What happens after a serious injury? Who do you turn to? Hear the authentic and inspirational stories of those injured at work or in an accident, their loved ones, and industry professionals. Our guests discuss their experiences living with a life-changing injury or their professional initiatives working towards making a difference within the insurance industry. Hosted by Andrea Mills,  Chief Client Officer, and Melissa Coleman, Senior Vice President of Marketing for Ametros. 

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Episodes

Ametros Member Story: Derek Demun on Life After Injury

Let us know how you're enjoying the show or ideas for any future topics! In this inspiring episode of It's Settled, we sit down with Derek Demun, an Ametros member whose life took a dramatic turn after a workplace injury at just 21 years old. Derek opens up about his life before the injury, his passions, ambitions, and adventurous spirit, and how everything changed in an instant. Despite the challenges, Derek’s story is one of resilience and reinvention. He shares how he’s embraced a new way of ...

Jun 18, 202545 minSeason 5Ep. 39

Through the Lens of Resilience: James Passmore's Journey After Injury

Let us know how you're enjoying the show or ideas for any future topics! In this episode, we sit down with James Passmore, an Ametros member who shares his powerful story of resilience following a life-changing workplace injury. He opens up about the moment everything changed, the physical and emotional toll of the recovery process, and what life looks like today. With honesty and heart, James offers advice to others facing similar challenges, emphasizing the importance of perseverance and hope....

May 29, 202537 minSeason 5Ep. 38

Doing Right by Clients: George Patrick on Workers' Comp and Professional Administration

Let us know how you're enjoying the show or ideas for any future topics! On this episode of "It's Settled", we're joined by Indiana based attorney George Patrick, a longtime partner of Ametros. George shares how he found his way into the workers' compensation space, the moments that confirmed he was in the right field, and what drives him to serve his clients with care and integrity. He opens up about the mentors who shaped his path, the industry groups he's involved in, and the lesson he's lear...

Apr 24, 202546 minSeason 5Ep. 37

Celebrating Women's History Month: Empowering Stories from Women in the Workers' Comp Space

Let us know how you're enjoying the show or ideas for any future topics! In celebration of Women’s History Month, this episode of It’s Settled is all about empowering women in the workforce. Hosts Andrea and Melissa are joined by two incredible guests—Erin Bishop, ADR Supervisor at the Virginia Workers’ Compensation Commission, and Stephanie Tucker, a claimant’s attorney based in Denver, Colorado. Together, they dive into their career journeys, sharing the challenges and triumphs they’ve faced a...

Mar 27, 20251 hr

The Next Era of It’s Settled: Saying Farewell to John Kane & Welcoming New Co-Host Melissa Coleman

Let us know how you're enjoying the show or ideas for any future topics! Welcome to a special episode of It’s Settled, the Ametros Podcast. Today, we celebrate a major transition as we bid farewell to our co-host, John Kane, SVP of Strategy at Ametros, as he embarks on his well-earned retirement. John reflects on his journey with Ametros, his experience hosting the podcast, and his plans for the future. As we say goodbye to John, we’re also thrilled to introduce our new co-host, Melissa Coleman,...

Mar 20, 202513 min

Stronger Together: The Eddingtons’ Story of Recovery, Running, and Giving Back

Let us know how you're enjoying the show or ideas for any future topics! In this episode, mother-daughter duo Samantha and Katie Eddington share their powerful story of resilience and hope. After a lawnmower accident at age four resulted in Katie losing her leg above the knee, the two navigated a long journey of recovery. Katie found strength and purpose through running, becoming a world-class sprinter with her sights set on the Paralympics. Samantha shares her perspective as a mother, offering ...

Jan 23, 202549 minSeason 5Ep. 34

Resilience in the Face of Adversity: Zach McCrary's Journey After His Work Place Accident

Let us know how you're enjoying the show or ideas for any future topics! In this inspiring episode, Zach McCrary shares his incredible story of resilience after a life-changing workplace accident that resulted in the loss of both of his legs. Zach opens up about his recovery journey, from navigating the physical and emotional challenges of the accident, to his experiences with surgeries, prosthetics, and adjusting to life as a double amputee. He also discusses his transformative journey into sle...

Nov 21, 202438 minSeason 4Ep. 33

Empowering Stories: Shannah Montgomery's Story for Breast Cancer Awareness Month

Let us know how you're enjoying the show or ideas for any future topics! In this episode of "It's Settled," we celebrate Breast Cancer Awareness Month with an insightful conversation featuring Shannah Montgomery, a Strategic Account Executive here at Ametros. Shannah shares her personal journey with breast cancer, discussing her initial diagnosis and the emotional challenges she faced along the way. She offers practical advice for colleagues and friends on how to support loved ones navigating si...

Oct 17, 20241 hrSeason 4Ep. 32

Navigating the Latest CMS Updates: Insights with Dan Anders from Tower MSA

Let us know how you're enjoying the show or ideas for any future topics! In this episode, we're joined by Dan Anders ESQ. from Tower MSA, who brings us the latest insights on recent updates from the Centers for Medicare & Medicaid Services (CMS). Dan shares his unique journey from attorney to workers' compensation expert, revealing the path that led him to specialize in this crucial field. We delve into the complexities of Medicare set-aside (MSA) funds, discussing why it's essential to have...

Sep 19, 202448 minSeason 4Ep. 31

Redefining Your Career Path and Empowering Settlements with Joanna Wynes, Esq.

Let us know how you're enjoying the show or ideas for any future topics! Can you truly change direction and rebuild a successful career? Joanna Wynes, Esq., a former attorney, shares how she successfully transitioned into a career as a Structured Settlement Consultant. Joanna shares her journey of making a significant career shift, offering valuable advice for those contemplating their own career changes. Her story is a testament to the power of embracing new opportunities and leveraging past ex...

Jul 31, 202441 minSeason 4Ep. 30

How to Set Injured Workers Up for Success: Expert Tips for Workers’ Comp Professionals

Let us know how you're enjoying the show or ideas for any future topics! Educating injured workers on their responsibilities at the time of settlement is crucial for their long-term success. Gregg M. Chapman with National Settlement Consultants , and a leading expert in structured settlements for workers’ compensation cases, dives into the key education points applicants and injured workers need to understand regarding their obligations post-settlement, especially when a Medicare Set Aside (MSA)...

Jun 27, 202448 minSeason 4Ep. 29

The Making of a Modern-Day Robocop: Jeremy Romero's Inspiring Recovery

Let us know how you're enjoying the show or ideas for any future topics! Jeremy Romero, a former police officer, found his life upended during a high speed pursuit on a graveyard shift. What began as a typical night on patrol, complete with the promise of a morning breakfast with his son, quickly transformed into a defining moment when Jeremy suffered a spinal cord injury. His story serves as a powerful reminder of the critical role that informed and active involvement in care decisions plays fo...

May 23, 202440 minSeason 4Ep. 28

How to Master DME (Durable Medical Equipment) Support with Edwin Hernandez and Tedd Thomas

Let us know how you're enjoying the show or ideas for any future topics! What does it take to navigate the nuances of Durable Medical Equipment (DME) options and deliver the best fit for every patient? In this episode, we delve into the intricate world of DME support with industry experts, Edwin Hernandez, Chief Executive Officer and Tedd Thomas, Chief Revenue Officer of HealthBridge Medical. They uncover the essential steps involved in providing top-notch support for individuals with DME needs,...

Apr 30, 202440 minSeason 4Ep. 27

Embracing Confidence: Navigating Imposter Syndrome

Let us know how you're enjoying the show or ideas for any future topics! Join us for a special edition podcast in honor of International Women's Day and Women's History Month, with our hosts from Ametros, Andrea Mills, Chief Client Officer and Melissa Coleman, Senior VP of Marketing leading the conversation. In this episode, they're joined by featured guests Carrie Barr, President at Verisk, and Kirsten Smyth, Chief Clinical Solutions Officer, at Best In Class MD (BICMD) for an insightful explor...

Mar 08, 202450 minSeason 4Ep. 26

Cadrien Livingston and Joe Mancini: Transforming Futures with Kids’ Chance

Let us know how you're enjoying the show or ideas for any future topics! In this compelling episode, Cadrien Livingston, Regional Safety Manager at Viterra and President of Kids' Chance of Nebraska, explores how tragedy can unexpectedly lead to opportunities for growth and transformation. She shares her personal experience with how Kids' Chance of America, a nonprofit organization dedicated to providing scholarships and support to children of workers who have been seriously or fatally injured, p...

Feb 15, 202431 minSeason 4Ep. 25

It's Settled 2.0: The Next Era of It's Settled with Hosts, Andrea Mills and John Kane

Let us know how you're enjoying the show or ideas for any future topics! Welcome to a pivotal 25th episode of "It's Settled," the Ametros Podcast. Today marks a significant transition as our host, Shawn Deane , former General Counsel and SVP of Risk Management and Compliance at Ametros, passes the reins to our new hosts, Andrea Mills , Chief Client Officer, and John Kane , SVP of Strategy at Ametros. In this episode, Shawn embraces change, expressing excitement for Andrea and John's direction, p...

Jan 11, 202410 minSeason 4Ep. 24

Solomon Kahn on Artificial Intelligence in the Workplace: Opportunities and Caution

Let us know how you're enjoying the show or ideas for any future topics! Ever wondered how artificial intelligence is reshaping the landscape of workplaces everywhere? In this episode we’re taking a deep dive into Artificial Intelligence (AI) in the workplace with Solomon Kahn, a data science expert, Founder and CEO of Delivery Layer, and the captivating host of "The Data That Drives Revenue" podcast. In this episode, we explore the unique challenges faced by the insurance industry, often slow t...

Dec 19, 202353 minSeason 3Ep. 23

Greg Gitter on the Art of Resolution: Legacy Claims Edition

Let us know how you're enjoying the show or ideas for any future topics! Sometimes even the most challenging work comp legacy files often have surprisingly straightforward solutions. In this episode, we're joined by a true negotiation and resolution expert, Greg Gitter, President of Legacy Claims Solutions . Greg shares how Legacy Claims Solutions was founded and delves into his vast experiences, shedding light on the power of simplicity when dealing with even the most complex and catastrophic c...

Nov 09, 202338 minSeason 3Ep. 22

Linda J. McCoy on Never Giving Up: A Mother's Journey Through Unthinkable Odds

Let us know how you're enjoying the show or ideas for any future topics! In this remarkable episode, we welcome Linda J. McCoy, a devoted mother and caregiver for her son Darien Smith, an Ametros member, who defied the odds after a severe head injury at work left him facing the most critical brain stroke imaginable. Linda's story is one of love, faith, and the unshakeable belief in the power of never giving up. Linda shares her profoundly moving experiences as she advocated for her son's care wh...

Sep 27, 202341 minSeason 3Ep. 21

Transforming Tragedy with Patrizia Cassaniti: The Touched by Christopher Foundation

Let us know how you're enjoying the show or ideas for any future topics! Join us for a deeply moving episode as we sit down with Patrizia Cassaniti, a courageous woman who transformed personal tragedy into a powerful force for change. Through the Touched by Christopher Foundation , Patrizia honors her beloved son, Christopher, whose life was tragically lost in a jobsite scaffold collapse in Sydney, Australia. In a candid conversation, Patrizia shares the profound impact of losing Christopher and...

Jul 27, 202337 minSeason 3Ep. 20

Dr. Les Kertay on Best Practices for Addressing Mental Health in Work Comp

Let us know how you're enjoying the show or ideas for any future topics! In honor of Mental Health Awareness month, we want to highlight a topic that often gets overlooked but has significant implications for both injured individuals and workers' compensation professionals alike: mental health in work comp claims. We explore best practices for addressing an injured individual's mental health, and how it can positively impact the resolution of their claim. Dr. Les Kertay, PhD, ABPP, FIAIME, a cli...

May 31, 202337 minSeason 3Ep. 19

Deborah Castellucci, RN MPA CLNC on a Customized Approach to Catastrophic Care

Let us know how you're enjoying the show or ideas for any future topics! Imagine living in a world where your home and vehicle are not designed to suit your physical needs. For those who have experienced catastrophic injuries or motor disabilities, adapting living spaces and medical need customizations can be necessary to create comfort and ease in everyday life, allowing for full functionality and independence. Meet Deborah Castellucci, RN MPA CLNC - a nurse-turned-entrepreneur on a mission to ...

Apr 13, 202345 minSeason 3Ep. 18

Danielle Troxel on Destigmatizing Mental Health After an Injury

Let us know how you're enjoying the show or ideas for any future topics! Navigating a workers’ compensation or liability claim is tough: physical injuries are just one part of an individual’s experience. Many individuals struggle with mental health issues such as frustration or low self-esteem after not being able to contribute to their household, but lack an adequate support system to help them cope. Additionally, mental health is a delicate and often misunderstood topic, leading many to feel i...

Feb 28, 202331 minSeason 3Ep. 17

Eamon O’Regan on the Importance of Self-Advocacy After an Injury

Let us know how you're enjoying the show or ideas for any future topics! After a serious injury, many individuals need more than just physical rehabilitation - they often require extensive mental health support and help rediscovering activities that give them joy. Recovery is both an emotional and physical journey requiring patience, dedication, resilience and understanding. After being paralyzed in a vehicle collision, Eamon O'Regan, an Ametros member, refused to let his injury keep him from ac...

Jan 19, 202351 minSeason 3Ep. 16

Introducing WorkCompCollege – Become a Work Comp Expert Online!

Let us know how you're enjoying the show or ideas for any future topics! There are many different facets of workers’ compensation that all play a critical role in helping support employers and injured individuals after a work comp claim is filed. Some in the industry asked - what could you accomplish if you had a complete understanding of every role in the workers’ compensation system and how they operate? For the first time in the history of work comp, a comprehensive program, WorkCompCollege ,...

Nov 15, 202255 minSeason 2Ep. 15

Danielle Lisenbey on Turning “Fixed Mindsets” Into “Growth Mindsets”

Let us know how you're enjoying the show or ideas for any future topics! If you have the experience and skills but are still asking yourself, “Am I ready? Am I qualified enough for the requirements of this job?,” you may have preconceived notions or fixed views holding you back from your goals. In this episode, Danielle Lisenbey, CEO of MedRisk, shares how her personal experiences in work comp and mentors throughout her career helped her become the successful female leader she is today. Danielle...

Oct 27, 202248 minSeason 2Ep. 14

Debra Livingston on Returning to Work through Purpose and Connection

Let us know how you're enjoying the show or ideas for any future topics! Recovery is an important part of returning to work after a serious work injury. The ideal outcome for a workers' compensation claim is to help an individual fully recover from their injury and help them safely return to work. But what is involved with facilitating that healing process and recovery? Both physical and mental recovery is involved for an individual to fully return to work and have the confidence to perform agai...

Aug 04, 202254 minSeason 2Ep. 13

Overcoming Adversity with Jason Schechterle

Let us know how you're enjoying the show or ideas for any future topics! Jason Schechterle's career choice as a patrol officer had serious risks, but he never thought he’d experience what occurred to him one night in 2001. Jason took an emergency call that would forever change his life. While he was on his way trying to clear an intersection, a taxi cab travelling over 100mph crashed into the rear of his patrol car. Upon impact, his car burst into flames while he was still trapped inside causing...

Jun 30, 20221 hr 3 minSeason 2Ep. 12

'Adjusting’ to an Empathetic Resolution Model with Greg Hamlin

Let us know how you're enjoying the show or ideas for any future topics! With millions of U.S. workplace injuries and illnesses reported by the Bureau of Labor Statistics (BLS) each year, there is no doubt workplace injuries are common. However, the average employee is not prepared for an injury and they often feel vulnerable navigating the work comp system. Practicing empathy and clearly breaking down what’s needed to support injured individuals to receive all the benefits they are entitled to ...

May 25, 202243 minSeason 2Ep. 11

Kristen Chavez on Changing the Narrative of Work Comp

Let us know how you're enjoying the show or ideas for any future topics! How did work comp become such a misunderstood system and underrated career? When its sole purpose is to help those who are injured after a workplace accident, why do we find ourselves overcoming many of the negative stigmas surrounding this system today? Even one of the most famous modern-day cartoons, SpongeBob, aired an episode where an injured worker leverages a workplace accident as an opportunity to ‘blackmail’ the emp...

Apr 26, 202244 minSeason 2Ep. 10
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