AI in Event Ticketing with Alex Linebrink of Passage – IT in the D 472

This week, Alex Linebrink, CEO of Passage, is back to talk to Bob and Randy to about what's new in the ticketing space as well as some milestones and recognition Passage has received lately. Alex was last on Episode 439. They discuss how ticketing processes have evolved, the use of AI in understanding audience preferences, and their experience with selling over 8 million tickets. They also touch on the impact of service fees and issues with transparency in the ticketing industry.