Expert Medical Spa Management Consultant, Terri Ross is joined by long-time collaborator Jennifer Kilkenny with Total Social Solutions, a boutique digital marketing agency which offers customized social media marketing solutions for medical and aesthetics practices. At the time this episode was recorded and released, aesthetics practice owners are struggling with knowing if and how to market their practices and services during the COVID-19 pandemic and shutdowns. Jennifer provides actionable tip...
Apr 24, 2020•36 min•Season 2Ep. 13
At the time of the recording of this episode, medical spas and healthcare providers offering all elective procedures are shut down due to the Coronavirus Crisis. It is vital that all medical spas, dermatologists, and plastic surgeons utilize this time to stay engaged with their clients. One option is to embrace telemedicine or telehealth. Expert Medical Spa Management Consultant, Terri Ross is joined by Tyler Tetry, VP of Sales for TouchMD, a visual consultation, marketing, and imaging software ...
Apr 21, 2020•31 min•Season 1Ep. 11
Expert Medical Spa Management Consultant, Terri Ross is joined by Cosmetic Injection Specialist and CEO of RR Aesthetics, Rand Rusher RN BSN CANS. Terri Ross and Rand Rusher, a high profile-celebrity injector in Beverly Hills, will be discussing: How to take advantage of this forced downtime with some re-evaluation tips for your practice Offering suggestions on unique ways to stay in touch with your clients via social media during the quarantine What you should be asking of your vendors to help ...
Apr 21, 2020•28 min•Season 1Ep. 12
Expert Medical Spa Management Consultant, Terri Ross is joined by Alex Thiersch, CEO of the American Med Spa Association to discuss how the Coronavirus Shutdown has affected the medical spa industry as a whole and how medical spas can prepare themselves to qualify for the soon to be available federal aid. Terri and Alex also provide valuable suggestions on tactics you can take during this shutdown to take your practice to the next level be prepared when life and business finally does get back to...
Apr 21, 2020•31 min•Season 1Ep. 10
There's never been a more important time to get your teams and systems dialed in. With all of the craziness going on in the world right now, medical spa owners everywhere are bracing for impact! So, how can we be prepare for what’s to come? How can we adapt and stay ahead of it? Expert Medical Spa Management Consultants, Terri Ross and Robbi Grayson discuss how to mitigate the impact of COVID-19 on your revenue. Practice Foundational Elements Online Sales Training Course https://www.terrirosscon...
Apr 21, 2020•29 min•Season 1Ep. 9
After months of explosive growth, supporting hundreds of clients through numerous speaking engagements, live sale training seminars, online courses, podcasts and on site practice training, Terri Ross completed a comprehensive search to find the perfect resource to help Terri’s Tribe build, sustain and scale their medical aesthetic practices,. We are so happy to welcome Practice Management Consultant, Robbi Grayson to the Terri Ross Consulting team! Robbi has been active in the aesthetic industry...
Apr 21, 2020•25 min•Season 1Ep. 8
Part 2 of an expert from Terri Ross's presentation from The Medical Spa Show 2020 titled, Sales Training for your Medical Spa: Tips and Tricks on Powerful Consultations, Conversion Techniques, and More That Will Result in More Business. Terri discusses: How to crack the personality code to learn game-changing reasons why customers buy Why They Buy (The Bank Code) by Cheri Bell https://www.amazon.com/Why-They-Buy-Cheri-Tree/dp/1944335684 ) Usage of the LAER model to take an engaged approach with ...
Apr 21, 2020•15 min•Season 1Ep. 7
In this expert from Terri Ross's presentation from The Medical Spa Show 2020 titled, Sales Training for your Medical Spa: Tips and Tricks on Powerful Consultations, Conversion Techniques, and More That Will Result in More Business, Terri shares her very personal and relatable story on how she became the industry’s “Expert’s Expert” Management Consultant with proven sales techniques to to help your aesthetic practice thrive. Terri also discusses: How to discover your “ Why” . Why do you do what y...
Apr 21, 2020•19 min•Season 1Ep. 6
Expert Medical Spa Management Consultant, Terri Ross is joined by Medical Justice Founder and CEO, Jeffrey Segal, MD, JD, to discuss how to prevent, deter, and respond to frivolous medical malpractice suits and take control of your online reputation. This episode of InTouch with Terri was recorded live during The Medical Spa Show 2020 in Las Vegas presented by AmSpa in February 2020. https://www.medicalspashow.com/ https://medicaljustice.com https://www.byrdadatto.com Practice Foundational Eleme...
Apr 21, 2020•13 min•Season 1Ep. 5
Expert Medical Spa Management Consultant and Sales Training Expert, Terri Ross shares: A few of the top five objections you might encounter during a consultation What’s more valuable a web lead or a phone lead? Should or shouldn’t your practice offer discounts all throughout the year? Practice Foundational Elements Online Sales Training Course https://www.terrirossconsulting.co/pfe-join Terri Ross Consulting’s Website http://bit.ly/TerriRossConsultingWebsite terri@terriross.com Follow Terri Ross...
Apr 21, 2020•11 min•Season 1Ep. 4
Expert Medical Spa Management Consultant and Sales Training Expert, Terri Ross is joined by Brad Adatto from ByrdAdatto, a national business and healthcare law firm with offices in Dallas and Chicago. Terri and Brad discuss why “compliance is cool” and some of the the do’s and dont's of the heavily regulated aesthetic industry. ByrdAdatto Website https://www.byrdadatto.com AmSpa Website https://www.americanmedspa.org Practice Foundational Elements Online Sales Training Course https://www.terriro...
Apr 21, 2020•23 min•Season 1Ep. 2
Expert Medical Spa Management Consultant and Sales Training Expert, Terri Ross's presentation from The Medical Spa Show 2020 The 7 Steps to a Successful Patient Experience Practice Foundational Elements Online Sales Training Course Online Course Promo Video: youtu.be/iwQBoE4v6nU Sign Up: bit.ly/TRC_OnlineCourse Terri Ross Consulting Live Sales Training Course - March 2020 Live Sales training Promo Video: youtu.be/B3oZ8s8U1v8 Sign up: bit.ly/TRC_LiveSalesTraining Terri Ross Consulting’s Website b...
Feb 14, 2020•17 min•Season 1Ep. 3
Expert Medical Spa Management Consultant, Terri Ross is joined by Tim Cicciarelli, the Founder of The InBound Podcasting Network to discuss the attendees of the convention their top “pain points” in regards to their medical spas. This inaugural episode of InTouch with Terri was recorded live during The Medical Spa Show 2020 in Las Vegas presented by AmSpa in February 2020. https://www.medicalspashow.com/ Terri Ross Consulting Live Sales Training Course - March 2020 Live Sales training Promo Vide...
Feb 13, 2020•21 min•Season 1Ep. 1
