Insurtech Insider Podcast by 11:FS - podcast cover

Insurtech Insider Podcast by 11:FS

11:FSii.11fs.com
Insurtech Insider is a fortnightly show from 11:FS, hosted by 11:FS' Client Director and Insurance Lead, John Bean and co-hosted by Google's Nigel Walsh. Each show they pair are joined by a range of very special guests and experts in the insurtech space to talk about breaking news and hot industry topics. Whether you are an insurance beginner or an industry expert, the team will bring you right up to date on all things insurtech.
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Episodes

98: Is going digital the right approach with micro insurance?

David Brear is joined by a fantastic panel of guests to take a deep dive into microinsurance. Microinsurance provides some financial safety for people who live in poverty, but what does it actually include, what markets are in need of micro insurance, and how do you reach people who live in emerging markets and might not have access to the internet, a TV or a smartphone? We answer all of these questions and much more. Joining us today are: Itumeleng Kgafela, Head Actuary, BIMA (Milvik) Katharine...

Aug 18, 202153 min

97: YuLife raises $70 million & Lloyd's makes history

Nigel Walsh and Benjamin Ensor are joined by a great panel of guests to discuss the most recent and exciting news in the world of Insurtech. Joining us today are: Sam Fromson, Co-Founder & COO, Yulife Nikki Daniels, Founder & Chair of e-Zee insurance Ruth Foxe Blader, Partner, Anthemis We cover the following stories: YuLife raises $70 million! 2:33 cycleGuard research finds 80% of UK cycling staycationers are riding without insurance 17:35 US lawsuit could open ‘giant can of worms’ in Am...

Aug 04, 20211 hr 3 min

96: Disability insurance - does fear mongering work?

Sarah Kocianski and Nigel Walsh are joined by some great guests to take a deep dive into disability insurance, or critical illness insurance. What does it actually cover, what the difference is in Europe vs. the US, who's job is it to provide education around disability insurance, and its importance, how do insurers go about educating their customers around the topic of life changing disabilities or illnesses? We answer all of these questions and much more. Joining us today are: David Vanek, CEO...

Jul 21, 202154 min

95: Ford partners with By Miles & Hiscox settles BI claims

Sarah Kocianski and Nigel Walsh are joined by a great panel of guests to discuss the most recent and exciting news in the world of Insurtech. Joining us today are: Sophie Winwood, Investor and Anthemis Chris Kenning, CEO of Stubben Edge Danish Yusuf, CEO & Founder of Zensurance We cover the following stories: Ford teams up with By Miles! 3:39 Prince Charles teams up with UK’s largest insurers 12:43 Lloyd’s of London takes out £650m cover to protect emergency fund 21:50 Hiscox settles busines...

Jul 07, 202149 min

94. Insights: UX&UI - how do you build trust?

Sarah Kocianski and Nigel Walsh are joined by a panel of great guests to talk about user experience and user interfaces in insurance, and how building a user friendly product can help attract and maintain a strong customer base. What does good look like? What are some horror stories, and should incumbents think like insurtechs when it comes to UX? Joining us today are: Bea Elbert, IBM General Manager of Global Insurance Graeme Stoker, Chief Marketing Officer at Honcho All that and much more on t...

Jun 23, 202147 min

93. News : A SPAC-tastic year & no more penalising loyalty

Nigel Walsh is joined by joined by a panel of guests to discuss the most recent and exciting news in the world of Insurtech. Joining us today are: Ori Blumenthal, CTO and Co-Founder, VOOM Charlotte Halkett, Chief Commercial Officer at Bought By Many Jimmy Williams, Co-Founder & CEO of Urban Jungle Tara Kelly, President and CEO, SPLICE Software We cover the following stories: The sun is shining on Insurtech! 4:01 Comment from Richard Barlow, CEO & Founder of Wejo 04:45 Insurers must not p...

Jun 09, 202153 min

92: Pet insurance - did everyone buy a puppy in lockdown?

Sarah Kocianski and Nigel Walsh are joined by a panel of guests to discuss pet insurance. How is pet insurance generally sold? How did the rise of pet ownership during lockdown affect premiums? With the demand for pets skyrocketed and the police having to put out warnings for dog and pet theft, how can this impact pet insurance? Joining us today are: Oke Eleazu, COO, Bought By Many Steve Wardlaw, Chairman, Emerald Life All that and much more on this week's episode of Insurtech Insider! Subscribe...

May 26, 202138 min

91. News: Suez Canal ship owner splits the bill & festivals are in the mud

Sarah Kocianski and Nigel Walsh are joined by a panel of guests to discuss the most recent and exciting news in the world of Insurtech. Joining us today are: Maria Goy, Co-Founder & COO at Spot Lisa Conway, CUO - USA at battleface We cover the following stories: Suez ship owner calls for freight owners to split damages 03:02 Insurtech Investments hits a new record! 09:20 Festivals in the mud 19:25 Marsh & Chubb team up on COVID-19 vaccine programme 29:41 Zurich warns e-commerce boom coul...

May 12, 202146 min

90. AI in claims - do we need the human touch?

Sarah Kocianski is joined by a panel of guests to discuss artificial inteliggence (AI) in claims processes. AI is used in many areas of insurance, and it can help workers save time, digest large volumes of data and erase human errors. But is there a need for a human touch when it comes to complex claims, and how do we master the balance between humans and robots? Joining us today are: Meera Krishnamurthy, Global Head - Insurance at professional services vendor, Cognizant Annap Derebail, Insuranc...

Apr 28, 202147 min

89. News: The Suez Canal unplugged & Amazon gets plugged into insurance

Sarah Kocianski and Nigel Walsh are joined by a panel of guests to discuss the most recent and exciting news in the world of Insurtech. Next Insurance partners with Amazon Business Prime 2:43 So-Sure expands into home insurance 10:12 Can insurtechs keep on rolling? 20:20 The Suez canal blockage creates expensive insurance liability 31:07 Customer sues insurtech over broken heart 39:18 Joining us today are: Dylan Bourguignon, CEO of So-Sure Magnus Franck, CEO of Upptec All that and much more on t...

Apr 14, 202145 min

88. Embedded Insurance: Keeping it simple

Sarah Kocianski and Nigel Walsh are joined by some awesome guests to talk about embedded insurance, and what the term actually mean. It's not a new concept, but as the distribution environment has continued to change due to evolution in economies and market dynamics, it is coming back to the fore. The panel discuss what insurers should do to stay visible, how this benefits sales and also how embedded insurance can help getting the right product in front of a customer, at the right point in their...

Mar 31, 202146 min

87: News: All aboard the SPAC train & Google Cloud gets into insurance

Sarah Kocianski and Nigel Walsh are joined by a panel of great guests to talk about the latest and greatest news in the insurance and insurtech sphere. Our guests this week are: Lauren Berkemeyer, Vice President of Marketing, YuLife Graeme Dean - Head of Insurance at CoverGenius We discuss the following stories: Following up on our last news episode - Hippo goes public in $5 billion SPAC merger, and Oscar raises $1.2 billion in IPO! (05:21) Google Cloud, Allianz and Munich Re partner to revoluti...

Mar 17, 202145 min

86. SMB insurance - Pricing the unforeseeable

Sarah Kocianski and Nigel Walsh are joined by a panel of guests to talk about SMB insurance. SMB insurance is vital to any small business owner in order to protect the business against foreseeable and unforeseeable liabilities, something that has been proven in the last few months. When lockdown happened, many SMBs had to close all together and file for Business Interruption. This lead to a high court case between the SMBs and the insurers and many of the insureres had to pay their customers, bu...

Mar 03, 202145 min

85. News: Insurtechs IPOs & Ex-Uber CEO changes gear to car insurance

Sarah Kocianski and Nigel Walsh are joined by a panel of great guests to discuss the latest news in the insurance and insurtech sphere. Joining us today are: Callum Rimmer - Founder & CEO, ByBits Freddy Macnamara - CEO and Founder, Cuvva.com We cover the following stories in the insurtech and insurance sphere: Covid claims lead to Beazley profit plunge (03:35) Oscar Health files for IPO while Hippo in talks to do the same (11:35) Ex-Uber staffer Ryan Graves to invest $50mn in Metromile (21:3...

Feb 17, 202146 min

84. What does it cost to cancel Glastonbury?

Sarah Kocianski and Nigel Walsh are joined by a panel of amazing guests to talk about events insurance, and how the cancellations of events globally have affected both the insurers of these events and also the insured. We talk about what is needed when insuring an event and how large events such as the Olympics can make sure they are covered for the worst case scenario - even a pandemic. Joining us today are: Elisabeth Seeger, Head of Contingency at Hiscox Sophie Winwood - Investor at Anthemis S...

Feb 03, 202153 min

83. News: Care homes denied liability insurance & Lemonade hits 1m customers!

Sarah Kocianski and Nigel Walsh are joined by two awesome guest, to talk about the most interesting news of 2021 so far! Joining us are: Jillian Williams, investment principal at Anthemis Dan Keough, CEO and Chairman at Holmes Murphy & Associates and Co-CEO/Co-Founder at BrokerTech Ventures We cover the following stories in the insurance and insurtech space: Insurance risk prompt UK care homes to reject hospital patients (03:18) Lemonade hits one million customer milestone while share prices...

Jan 20, 202148 min

82. 2020 round up & 2021 predictions

Happy New Year Everybody! Sarah Kocianski and Nigel Walsh are joined by three all-star Insurtech Insider guests to take a look at the trends and themes we've seen throughout 2020, as well as making their predictions of what we might see happening during 2021! Looking back over the year, we have seen some interesting found raises, a high court case, a rapid digital transformation withing the industry and Elon Musk breaking in to insurance! Joining us today are: Steve Wardlaw, Chairman at Emerald ...

Jan 06, 202147 min

81. News: US wildfires burn the home insurance market as Lemonade take over Europe

Nigel Walsh is joined by a great panel of guests to talk about the most interesting news stories of the last few weeks. Joining us today are: Sean Harper, Co Founder at Kin Anthony Grosso, SVP Global Marketing and Communications at EIS Sabine Vanderlinden, Co-Founder, CEO and Managing Partner of Alchemy Crew We cover the following stories from the weeks just gone: Wildfire risk leaves Californians without homeowners insurance (04:58) 14% of insurance workers fail global phishing test (18:50) Lem...

Dec 16, 202057 min

80. Wedding insurance was never designed for a pandemic

Sarah Kocianski and Nigel Walsh are joined by a panel of great guests to talk about wedding insurance and how this industry has been affected by the pandemic. Joining us today are: Heidi McCormack, CEO & Founder of Emerald Life Mark Brown, CEO & Founder of Insuremore Kicking off the show, we talk about wedding insurance as a product, and how it is usually designed and sold. We go on to talk about what the experience was like for the guests when the country went into lockdown in March, an...

Dec 02, 202053 min

79. News: Insurtech crowdfunding is hot right now!

Nigel Walsh is joined by a panel of guests to talk about the latest news in the insurance and insurtech sphere! Joining him today are: Sophie Winwood, Investor at Anthemis Michael Lewis, CEO of Claim Technology Mike Roy, CEO of Dark Matter Insurtech We cover the following newstories: Does your car insurance policy cover you during the second lock down? (05:04) Investments in the insurance space booms despite second lock down (11:08) Crowdfunding is really hot right now (21:48) Acquisitions are t...

Nov 18, 202056 min

78: Does anyone buy travel insurance anymore?

Sarah Kocianski and Nigel Walsh are joined by a panel of great guests to talk about travel insurance, and how the pandemic has changed the needs and expectations from customers. Joing us today are: Jason Wilby - Co-Founder of Open Sasha Gainullin - CEO of Battleface Kicking off the show, the panel discuss whether or not people are buying travel insurance right now, and if they do, what sort of cover is actually being sold? We continue by talking about how the general understanding of what travel...

Nov 04, 202052 min

77. News: Lloyd's post-pandemic product review & Cover Genius' raise

Sarah Kocianski and Nigel Walsh are joined by two awesome guests to talk about the most interesting news stories from the insurance and insurtech sphere! Joining us today are: Pranjal Arya, Commercial Director, Hometree Rajasree Variyar, Head of Insurance Product, New Products, Simply Business We cover the following news stories: Lloyd’s of London is looking to abandon traditional office working post pandemic (4:46) Lloyd's of London conduct insurance products review (12:21) Cover Genius raises ...

Oct 21, 202046 min

76. Will COVID change health insurance?

Sarah Kocianski and Nigel Walsh are joined by a panel of amazing guests to talk about health insurance and how the industry might change after the pandemic. Joining us today are: Katie Crook-Davies - Managing Director, Tabei Mathilda Ström - Deputy CEO, BIMA Mark Allan - Chief Commercial Officer, Bupa Kicking off the show, the panel talk about the current state of private health insurance in the UK more generally. How many people have it? Are people using their policies? We then continue on to t...

Oct 07, 202045 min

Bonus: Interview: Louise Smith, Chief Digital Officer at Lloyd's of London

Sarah Kocianski is joined by Louise Smith, Chief Digital Officer at Lloyd's of London. Louise gives us her thoughts on digital transformation in the insurance industry, what changes she has seen nin the famous underwriting rooms since they reopened and how she becames Lloyd's first digital... well, anything! All that and much more on this week's episode of Insurtech Insider! Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by...

Sep 30, 202030 min

75. News: High Court tells SMB insurers to pay up

David Brear and Nigel Walsh are joined by some great guests to talk about the most interesting news stories of the week just gone! Joining us today are: Nikki Daniels - Board Advisor for Honcho Markets and Founder & Director of e-Zee Insurance Solutions Esben Seyffart Sørensen - Head of Sales at Penni.io Oliver Ralph - Insurance Correspondent at Financial Times We cover the following stories from the insurance and insurtech space: Lloyd’s of London predict a £5bn claims payout (03:46) SMBs m...

Sep 23, 20201 hr 2 min

74: Digital transformation - Managing the hybrid

Sarah Kocianski and Nigel Walsh are joined by some amazing guests to talk about digital transformation in the insurance industry. During COVID, the industry has had to adapt to new ways of working, be it on the front end working with customers or managing internal processes and regulations. The panel asks themselves if we lost something as an industry when we were all forced into lock-down, and there is a way of rebuilding what we've lost? Or, is this a case of learning how to manage the hybrid?...

Sep 09, 202051 min

73. News: Lemonade post a positive Q2 as Zurich struggles with the pandemic

Sarah Kocianski and Nigel Walsh are joined by some great guests to talk about the most interesting news stories of the week just gone! Joining us today are: Malcolm Ferguson - Partner at Octopus Ventures Alex Zukerman - CMO & Chief Strategy Officer at Sapiens We cover the following stories from the insurance and insurtech space: Lemonade publishes Q2 results (03:19) Zurich feels the impact of the pandemic (11:25) Rapidly changing travel corridors - but what about insurance? (23:15) Beirut po...

Aug 26, 20201 hr

72: E-scooters: should you need a licence to ride?

Sarah and Nigel are joined by Sten Saar, CEO and Co-Founder of Zego; and Kelly Barnes , VP of Marketing at Laka to discuss insurance for e-scooters and e-bikes. According to Google Trends data, since the start of lockdown there has been a surge in interest in electric scooters – with a 376% increase in searches. In the UK at least they can only be ridden on private land but the government started limited, legal trials of rented electric scooters on public roads, cycle paths and lanes as part of ...

Aug 12, 202047 min

71. News: Insurance acquisitions and casualties

Sarah Kocianski and Nigel Walsh are joined by some amazing guests to talk through some of the most interesting news stories from the week just gone. Joining us today are: Dylan Bourguignon, CEO of So-Sure Sam White, CEO of Freedom Services Group and CEO of Stella insurance Alessandro Spadoni, Founding partner and Chief Architect at B3i We cover the following news stories: Brolly gets acquired by Direct line (04:09) Covid-19 claims are still not being paid out (13:30) Another UK insurance casualt...

Jul 29, 20201 hr 2 min

70. LGBT+ and insurance - Make no assumptions

Sarah Kocianski and Nigel Walsh are joined by a panel of amazing guests to talk about LGBT+ and insurance! First up, the panel takes a look at the current state of diversity and inclusion in the insurance industry and how this has evolved over recent years. Next up they take a deep dive into what products are currently on the market for the LGBT+ community and how traditional products can actually be excluding to members of that community. Joining us on today's show are: Steve Wardlaw - Chair of...

Jul 15, 202048 min
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