Modernizing Insurance Operations from the Inside Out
Summary
Reghan Brandt, Chief Digital Operations Officer at K2 Insurance Services, delves into modernizing insurance operations through digital strategy and operational transformation. She shares insights from her experience co-founding Columbia Pacific Finance and Loss Run Pro, highlighting the challenges and opportunities in building scalable systems and driving technology adoption. The discussion covers the evolution of InsurTech, the impact of AI, and the critical balance of aligning people, process, and technology for efficient, human-centered insurance.Episode description
Hosts James Benham & Rob Galbraith are joined by Reghan Brandt, Chief Digital Operations Officer at K2 Insurance Services.Reghan joins us to discuss how digital strategy and operational transformation are changing the way underwriting teams, MGAs, and carriers work. With experience co-founding Columbia Pacific Finance and Loss Run Pro, Reghan shares a practical perspective on building scalable systems, driving technology adoption, and aligning people, process, and technology to create more efficient and human-centered insurance operations.
This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers’ Comp
Visit 👉 https://terra.insure to learn more
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