This week we are talking to Matt Paterson, founder of Silverbeam Consulting and previously Head of Liability Claims (specialising in Bodily Injury, Credit Hire, Fraud and Telematics) at Admiral, about the past, present and future of UK Motor claims. We discuss: • The impacts of the whiplash reforms and FCA pricing reforms. • Current motor market trends: inflation, claims prevention and the repair market. • How analytics can be used to improve claims handling in future.
Aug 25, 2022•38 min
This week we talk to the hosts of Investment Uncut, Mary Spencer and Dan Mikulskis, about three key hot topics in investments right now for insurers. We discuss: • Inflation – why have the forecasts been wrong and what is the impact on investments? • Russian invasion of Ukraine – what are the first and second order impacts? • Environmental, Social and Governance – what are investors doing on ESG right now and how is the industry tackling greenwashing?
Aug 11, 2022•38 min
This week we talk to Philippa King, Senior Actuarial Manager at Ageas, about transformation projects in the insurance industry. We discuss: • Practical lessons from implementing IFRS 17 • How to transform your teams to get the best out of them and make them happier • Why insurers will need to get better at transformation to stay competitive
Jul 28, 2022•27 min
This week we talk to the Nick Betteridge, Group Chief Actuary at Canopius, about how the underwriting strategy process for insurers is evolving. We discuss questions including: • How insurers’ strategies are changing, including the role of data, technology and algorithmic strategies. • The importance of culture (in particular Diversity and Inclusion) for achieving strategic goals. • How geopolitical developments impact insurers’ strategies.
Jul 14, 2022•27 min
This week we talk to the founders of InsurX, Gilbert Harrap & Will Iles, about data-driven underwriting and how it is changing the insurance market. We discuss questions including: • What is data-driven underwriting and what different forms can it take? • Are “star underwriters” are a thing of the past or has their time truly come? • What lessons can the insurance market take from other industries on leveraging data to drive business volumes and radically reduce costs?
Jun 30, 2022•32 min
In our special bonus episode this week, Jessica sits down with Tom Durkin and Cat Drummond to discuss how LCP’s InsurSight Predict platform will transform reserving for insurers.
Jun 29, 2022•15 min
This week we talk to Rob Jarvis, Head of Enterprise Risk Management at Tokio Marine Kiln, about how the risk function plays a key role in “joining the dots” to help insurance firms perform better. We discuss: • Why we are in a ‘golden age’ for risk management. • How has the role of the risk function evolved and how will it change going forward? • Where the risk function can add the most value.
Jun 16, 2022•25 min
This week we welcome back Ed Harrison to explore the seismic shifts in inflation and how best practice for insurers is changing, even compared to our previous chat with Ed in November 2021. We discuss: • Latest inflation expectations and how the markets keep getting it wrong. • How our biases can influence how we deal with future inflation. • Practical tips for insurers, including how to challenge the “status quo”.
Jun 01, 2022•37 min
Nick Line, Chief Underwriting Officer at Markel, joins us to discuss “the underwriter of the future”. General insurers ultimately live and die by the performance of their underwriters, so how can firms use the latest tech and analytics advances while keeping the ‘secret sauce’ that makes a great underwriter? We discuss: • What does the underwriter of the future look like? • How will firms gain and maintain competitive edge, and how might they be left behind? • How is diversity changing underwrit...
May 18, 2022•36 min
This week we catch up with LCP partner and energy expert Rajiv Gogna. Given the myriad links between energy and insurance, and the unprecedented disruption in energy markets, this is a must listen for anyone in the insurance market who wants to get up to speed in this area. We discuss: • What happens when you switch on a plug? • The new UK energy strategy and what new technologies we can expect to see • How the geo-political situation is changing the energy market.
May 05, 2022•28 min
In our first episode of the season, we catch up with Tom Durkin, head of LCP’s Insurance Consulting team about “the insurer of the future”. We discuss: • Why do insurers need to change? • Examples of firms which are ahead of the game. • What firms should be looking to do now to start the journey.
Apr 21, 2022•29 min
In our final episode of the season, we reflect on all the great conversations we have had and give an update on any developments. We go back over: • Climate change – we have discussed this ‘hot’ topic across many of our episodes this season. We bring together all the lessons we have learnt and what developments there have been. • Strategy – looking at how boards should be developing their approach to strategy and how risks and cultures influence this. • Inflation – what the current situation is ...
Mar 10, 2022•28 min
This week we talk to LCP’s behavioural science expert Zoe Burdo about the behavioural biases that general insurance boards face in typical strategic and management decisions. We look at how biases can impact firms’ judgements when making assumptions about the future and dealing with unknown unknowns. We explore questions including: • Anchoring, framing and over-confidence – how do these impact decision making in strategy, business planning and risk management? • What are the red flags to look ou...
Feb 24, 2022•34 min
This week we talk to Nitesh Patel, Head of Reserving at Argo, about his career journey. We discuss how “sliding door” moments can define careers and how the role of actuaries in the insurance market is growing. We explore questions including: • What are the skills you need to make the most of your career? • Tips for being a great mentor. • Why actuaries are playing a greater role in the leadership of general insurance firms.
Feb 10, 2022•26 min
This week we talk to Charlie Stone about whether machine learning really could help insurers better predict the future, prevent losses and even give actuaries “superpowers”! Charlie is a Principal at LCP and leads LCPs InsurSight analytics platform. We explore questions including: • How is machine learning changing the way insurers operate and compete? • What should insurance actuaries be doing to ensure they make best use of machine learning techniques? • What are the practical pitfalls in buil...
Jan 27, 2022•31 min
This week we speak to Ed Johnson, head of Insurance Linked Securities (ILS) sales at Swiss Re for the EMEA and APAC regions, about the important role of ILSs in the global insurance market. We explore questions including: • How do ILSs fit into the overall strategy of a typical large insurer and investors? • How are COVID, climate change, inflation risks and other economic/social trends impacting the ILS market? • How will the ILS market evolve in the future?
Jan 13, 2022•26 min
This week we speak to Michael Hosking, CRO for a number of entities within the Berkshire Hathaway group about the risk outlook for 2022 and how general insurers are responding. We explore questions including: • How has COVID changed insurers’ approach to managing risk? • How are cyber, conduct and culture risks are evolving? • What skills are needed for the risk team of the future?
Dec 16, 2021•30 min
This week we speak to Richard Holloway about catastrophe events in 2021 and what general insurers should be thinking about for year-end. We explore questions including: • What have been the big cat events of the season and how has this differed from previous years? • How is climate change impacting catastrophes and how do we model them? • What should firms be considering ahead of the year end?
Dec 02, 2021•23 min
This week we speak to Graham De’ath about climate change risk modelling for general insurers and, in particular, how they can learn lessons from other institutions (such as pension schemes) who have had to comply with climate change regulations sooner. We explore questions including: • How can you model climate change risk practically and usefully? • How can climate change modelling help inform business strategy? We also talk about some key lessons we’ve learnt from COP 26.
Nov 18, 2021•29 min
This week we speak to John Clements about investment strategy for non-life insurers. We explore questions including: • Inflation – what are the key investment risks and opportunities? • How is ESG affecting investment strategy? • What should insurers be looking to do with their investments right now?
Nov 04, 2021•28 min
This week we are talking to Cat Drummond, a Partner at LCP, about key trends in the general insurance market, drawing on insights from Cat’s annual review of solvency disclosures of the top 100 firms in the UK and Ireland. We explore questions including: • Are insurers’ balance sheets becoming stronger or weaker? • How well has the market coped with COVID-19? • Is the industry adequately prepared for cyber risk and climate change? • Post-Brexit, will the UK make changes to Solvency II?
Oct 21, 2021•30 min
This week we are talking to Ed Harrison, a Senior Consultant at LCP, about inflation in the insurance industry. We explore questions including: • Why is inflation a hot topic for insurers right now? • What is social inflation? • How does inflation affect different aspects of insurers’ business models? • How can insurers tackle inflation risks in their day to day operations?
Oct 07, 2021•29 min
We talk to Tom Clementi, former CEO of MS Amlin Underwriting Limited. We explore questions including: • What three things should a good insurance CEO focus on? • How can an insurer build a culture that fosters long term success? • How can NEDs and the C-suite work together more effectively? • How can insurers compete in a post-COVID world and avoid being disrupted? • Are some insurers are getting their thinking on climate change back to front? and many more!
Sep 22, 2021•30 min
This week show hosts Charl Cronje and Jessica Clark speak to Laura Hobern, a principal at LCP, about the sharing economy and how it will change the insurance industry. We discuss: • What the sharing economy is and examples of firms who work in this market? • How insurers need to change to meet the needs of the sharing economy? • What are the pros and cons of the sharing economy? • What opportunities can the sharing economy provide?
Sep 08, 2021•22 min
This week show hosts Charl Cronje and Jessica Clark speak to Stewart Mitchell, partner at LCP, on how environmental, social and governance(ESG) issues will change the insurance landscape. We discuss: - Examples of how ESG issues have already started to cause changes in the insurance industry. - Who should decide what insurers should (or should not) cover? - Are these changes good for business? - What changes might we expect to see in the future and when?
Aug 26, 2021•27 min
