Think ChatGPT is just for writing emails? Think again. In this episode, Chris Green drops real-world prompts and jaw-dropping use cases that will make you rethink how you engage every prospect and client. Is AI just another shiny object… or the secret weapon your agency has been missing? In this high-energy episode of Insurance Town , the Flood Guru himsel f, Chris Green , steps into the Mayor’s office and throws down example after example of how he's using ChatGPT right now to: ✅ Personalize cl...
Jun 26, 2025•39 min•Ep. 288
In this epsisode of Insurance Town the mayor sits down with two of his favorite people Jessica Holder and Keenan Rice on a previously recorded episode of the VIP Podcast. I am so impressed with these two, their marriage, parenting, agency, etc this forward-thinking power couple are continuing to rise above and face various challenges head on. Jessica and Keenan have such an amazing balance at home and at the office. They have a great balance of community involvement and innovative technology at ...
Jun 19, 2025•31 min•Ep. 287
In this episode of Insurance Town, host and Mayor, Heath engages with Allen Hudson at the PIA Virginia DC Conference. They discuss the critical importance of information sharing in the insurance industry, especially for independent agents. The conversation highlights the role of technology, particularly AI, in enhancing efficiency and specialization within agencies. Allen shares insights on the resurgence of independent agents and the necessity of niche specialization to compete in a changing ma...
Jun 05, 2025•24 min•Ep. 285
In this weeks episode the mayor sits down with his good friend and 2nd tine guest in Insurance Town. Only this time These two are live in The Home of Elvis Presley! The mayor simply asked Marcus what have you learned about the insurance industry of the last year and some of the answers he gave to us blew my mind. Cause he’s working and Consulting with insurance agencies and said he talks about: Insurance agencies don’t treat themselves like professionals and how they can do that better The impor...
May 29, 2025•22 min•Ep. 284
This episode was recorded live from Memphis Tennessee at Graceland, Home of Elvis Presley, the King of Rock and Roll. From the PIA of Arkansas annual convention, the Mayor got to sit down with long time friend Courtney Fenske to talk about her life from Account Manager to successful Territory Manager at Accuity. She is such a value add to not only her agents but also this industry earning her multiple awards over the past few years and the respect of so many. Check out this amazing conversation ...
May 22, 2025•38 min•Ep. 283
In this engaging live podcast episode from Memphis, Heath Sheeran and Riley Talbot discuss a variety of topics ranging from music and culture to the intricacies of the insurance industry. Riley shares his journey from a college athlete to a successful insurance professional, emphasizing the importance of technology and human interaction in the field. The conversation also touches on the challenges of building a business from scratch and offers valuable advice for agents and carriers navigating t...
May 15, 2025•26 min•Ep. 282
In this conversation, Matt Waxman shares his journey from a marketing major to a successful figure in the insurance industry, discussing his experiences in hospitality, insurance claims, and marketing. He emphasizes the importance of understanding the property market, particularly in challenging areas like Florida and Texas, and offers valuable advice for agents navigating these tough times. The discussion also touches on the evolution of his company, Alchemy Insurance Solutions, and the opportu...
May 08, 2025•51 min•Ep. 281
May 01, 2025•16 min•Ep. 280
In this conversation, Daniel Yoo discusses the inception of Finmate AI, a tool designed to enhance the efficiency of financial advisors by automating note-taking and data entry. He shares his journey from being a financial advisor to creating a solution that addresses common pain points in the industry. The discussion also touches on the role of AI in financial services, the importance of maintaining human relationships, and the future of in-person meetings in a technology-driven world. In this ...
Apr 24, 2025•39 min•Ep. 279
In this engaging conversation, Ben Morrow shares his journey from a nomadic childhood to his current role in the insurance industry. He discusses the challenges of balancing family life with a demanding career, the impact of personal loss on his wellness journey, and the unique bond he shares with his identical twin. Ben emphasizes the importance of trust and resilience in navigating life's ups and downs, and how his experiences have shaped his approach to personal growth and spirituality. In th...
Apr 17, 2025•52 min•Ep. 278
In this episode of Insurance Town , Mayor sits down with Paul Neuberger , Best Selling Author of the book: Secrets to Cold Call Success and the founder of C-Suite for Christ , an incredible community that brings together executives with a shared Christian faith. Paul discusses a variety of important topics, including the often-overlooked challenges faced by C-suite executives, the struggles of cold calling, and he tells us of the unfortunate, unhealthy habits in the lives many high-level profess...
Apr 10, 2025•33 min•Ep. 277
in this weeks episode of Insurance Town, the Mayor himself brings you insights and strategies to help grow your agency! In this special Town Hall episode , we are joined by Bradley Flowers of Portal Insurance . Bradley is a master at building referral relationships with lenders and realtors , and today he’s sharing his game-changing strategies with our community. If you’ve ever felt stuck working with realtors who don’t close deals or lenders who don’t deliver , this episode is for you! Bradley ...
Apr 03, 2025•49 min•Ep. 276
In this re-aired episode of Insurance Town, the Mayor sits down with former NFL player turned inspirational speaker and business coach, Marcus Ogden. This is one of our most powerful and motivating conversations, and we wanted to bring it back for those who missed it—or need to hear it again. Marcus shares his incredible journey from playing in the NFL to hitting rock bottom, working as a custodian for $8/hour, and ultimately rising again to become a highly sought-after speaker and leadership co...
Mar 27, 2025•44 min•Ep. 275
In this episode of Insurance Town, host Heath Shearon sits down with Kevin Koone, a well-respected insurance professional with a fascinating career journey. Kevin shares how he transitioned from aspiring to work in the medical field to making his way through GIS mapping, janitorial work, and eventually finding his place in the independent insurance space. Heath and Kevin discuss:; ✅ The challenges of commission-based sales and how he navigated early struggles. ✅ High-net-worth clients—how he got...
Mar 20, 2025•57 min•Ep. 274
In this exciting episode of Insurance Town, The Mayor, sits down with Ricky Brito of Agent Brokers United (ABU) to talk all things networking, trade shows, and building relationships in the insurance industry. Ricky shares his journey from manual labor to becoming a key player in the insurance event space and how ABU is changing the game for agents and brokers nationwide. We also take a deep dive into the ABU National Insurance Trade Show Convention coming up in Las Vegas at Planet Hollywood on ...
Mar 13, 2025•25 min•Ep. 273
In this episode of Insurance Town, Heath Shearon sits down with Kimiko Donahue, an insurance pro who has done it all—captive agent, independent agency owner, carrier rep, and now a coach helping business owners find their path. What You'll Learn in This Episode: 🚀 Kimiko’s Journey – From selling car washes to running a successful independent agency. 💡 Lessons from Captive to Independent – Why her training in the captive world helped shape her sales approach. 🤝 Building Strong Carrier Relation...
Mar 06, 2025•48 min•Ep. 272
In this captivating episode of the Insurance Town Podcast, Mayor Heath Shearon welcomes the tech-savvy and insightful Mike Todasco. Known for his rich background in innovation and technology, Mike shares his journey from working at PayPal to becoming an expert in generative AI. Together, they dive deep into how AI is transforming industries, including insurance. Mike explains the disruptive journey of PayPal, the evolution of mobile payments, and the strategic pivots that kept the company at the...
Feb 27, 2025•52 min•Ep. 271
In this episode I just want to say thank you and to make an announcement or two !! Please take a few minutes to subscribe and download this little episode for future listen if ya want but make sure you do. We have some big things coming up here in Insurance town! Love you all! thank you all !! See you soon ! Sponsors: A big thank you to our sponsors for making this episode possible! Smart Choice – Looking for a great partner to help grow your agency? Check out Smart Choice for all your agency ne...
Feb 20, 2025•11 min•Ep. 270
In this episode of Insurance Town , host Heath Shearon sits down with Brenden Corr to catch up on life, career changes, and the powerful work he's doing with Project 55 —a mental health initiative focused on supporting employees in the insurance industry. Brenden shares insights into his transition from Lost Run Pro, the importance of prioritizing family, and his passion for mental health advocacy in the workplace . The conversation takes a deep dive into how mental health affects insurance prof...
Feb 13, 2025•48 min•Ep. 269
In this episode of Insurance Town , host Heath Shearon sits down with Kyle Kuest , a dynamic sales professional at Vertafore , to talk about his unique journey from ministry work to the world of insurance technology sales . Kyle shares how his background in the church, his passion for history, and his experience in teaching shaped his approach to sales, customer service, and leadership. Kyle and Heath discuss: ✔️ Lessons from Ministry & Teaching – How active listening, empathy, and organizat...
Feb 06, 2025•32 min•Ep. 268
In this episode of Insurance Town, Mayor Heath Shearon sits down with his good friend and insurance powerhouse, Ariel Rivera, the newly appointed President of PIA National. Ariel shares his journey, the responsibilities of his new role, and how he’s embracing the challenges of leadership in the independent insurance world. Episode Highlights: ✅ Ariel’s Journey to Leadership – From starting in the industry to becoming the youngest-ever PIA National President, Ariel reflects on his path and what d...
Jan 30, 2025•31 min•Ep. 267
In this episode the Mayor, interviews his new friend Caleb Burkey, and experiences a light bulb moment! We really hope you do as well. This one is a game changer on so many levels. If you want to actually understand Parametric Insurance AND get to eaves drop on a great conversation, press play now. This one is a good one. Sponsors: Smart Choice Insurance Canopy Connect Olde School Marketing
Jan 23, 2025•49 min•Ep. 266
Replay Episode !! This week In Insurance Town the Mayor sits down with his good friend Becky Monfre, VP of Digital Accounts at Coterie Insurance. Becky Monfre, joins us in Insurance via the Vertafore Insurance Podcast. to talk about how Coterie is making small commercial Insurance easier. She has been in the industry her entire career and understands the value of speed and efficiency for commercial insurance. As the head of digital distribution, she loves helping agents to embed small commercial...
Jan 16, 2025•1 hr 1 min•Ep. 265
In this weeks episode, the mayor sits down with his good friend Tinsley English to discuss her latest book titled Grit, Growth & Gumption. But this episode is way beyond that we discuss being a leader in this service industry. We discuss the challenges, the customer service, reps face, the challenges that managers face. We also discuss accepting God’s calling in your life no matter how difficult that might be, or scary that might be. This episode is a really really good one. I couldn’t do th...
Jan 09, 2025•55 min•Ep. 264
In this episode of The Insurance Town Podcast , host Heath Shearon sits down with Teresa Kitchens, a dynamic agency owner and podcaster, to explore her remarkable journey of resilience, leadership, and transformation both personally and professionally. Key Highlights: Facing and Overcoming Adversity: Teresa shares deeply personal experiences, including her children's mental health struggles and navigating divorce, while balancing business challenges. These life-altering events shaped her leaders...
Jan 02, 2025•55 min•Ep. 263
In this episode of T he Insurance Town Podcas t , host Heath Shearon welcomes back a beloved guest, Tolga Tezel , CEO of Canopy Connect. Together, they dive deep into how Canopy Connect is transforming the insurance industry with its innovative "one-stop intake platform." From simplifying customer interactions to delivering enriched data, Canopy Connect is helping agents and agencies save time, improve client engagement, and ultimately win more business. Tolga shares the journey of Canopy Connec...
Dec 26, 2024•38 min•Ep. 261
Episode Title: Unlocking Hidden Value in Life Insurance Policies with Rob Haynie In this episode of the Insurance Town Podcast, host Heath Shearon sits down with Rob Haynie, Managing Director and co-owner of Life Insurance Settlements, Inc. Rob shares his fascinating journey into the life settlements industry, starting in the early 1990s, and offers insights into how life insurance policies can provide unexpected financial benefits. What You’ll Learn in This Episode: The Origin of Life Settlemen...
Dec 19, 2024•51 min•Ep. 260
In this weeks episode the Mayor sits down with his good friend, David Vercillo. David Vercillo works as an agent at The Fedeli Group, a large family owned insurance agency in Cleveland Ohio. The Fedeli Group specializes in providing quality insurance products and high-level risk management services. As a former sales coach with the Pacesetter program. Heath and David break down what made the Pacesetters program so successful and what it takes to become a successful producer in todays market. Spo...
Dec 12, 2024•44 min•Ep. 259
In this weeks episode of Insurance Town I had the honor and privilege of interviewing my good friend and Brother from another mother Brian Thompson of Descartes Underwriters. We talk about all things Parametric Insurance. I have to admit I've been in this industry a long time and I've also had the privilege of interviewing a lot of insurance professionals, but I had not one clue about parametric insurance, Until now!! Brian is so good at breaking this down for me, and for you the audience, I am ...
Dec 05, 2024•56 min•Ep. 258
Join the Mayor of Insurance Town, Heath Shearon, as he sits down with Jacob Bolton to dive deep into his fascinating journey from aspiring professional athlete to a prominent figure in the insure-tech world. Jacob shares his experiences, insights, and lessons learned from his time in collegiate baseball, how he transitioned into the insurance industry, and his passion for technology's role in modernizing agencies. Key Highlights: Jacob’s Backstory: From his time at Eastern Michigan University as...
Nov 28, 2024•51 min•Ep. 257
