The Dangers of Rushing to Deploy... and Going Beyond the Systems Themselves

The ability to adapt to new technologies and processes, let alone implement them, can prove challenging for most organizations. Appian's Mariano Salatino spoke to Chris about the dangers of rushing to deploy without realigning processes, data, governance, or even knowing what success looks like, as well as the move from reporting and analytics to more predictive modeling and coaching, the realities of revops, and the do's and don'ts of particular platform investments.