Ep. 209 - Minnie Ingersoll, Partner at TenOneTen Ventures, on Venture Investing, Google & Launching her own Startup

On this week's episode of Inside Outside innovation, we sit down with Minnie Ingersoll. She's a partner at TenOneTen Ventures. We talk about her long time Silicon Valley product experience with Google, how she moved over into the startup realm building a company called Shift and is now on the other side of the table as a venture capitalist. Let's get started.

Inside Outside Innovation is the podcast that brings you the best and the brightest in the world of startups and innovation. I'm your host, Brian Ardinger, founder of Insideoutside.io, a provider of research events and consulting services that help innovators and entrepreneurs build better products, launch new ideas and compete in a world of change and disruption each week. We'll give you a front row seat to the latest thinking, tools, tactics, and trends, in collaborative innovation.

Interview Transcript

Brian Ardinger:  Welcome to another episode of Inside Outside Innovation. I'm your host, Brian Ardinger. And as always, we have another amazing guest. With me in the studio today is Minnie Ingersoll. She is a partner at TenOneTen Ventures, which is a seed stage fund out of LA. She's a long time Silicon Valley product leader and operations executive, work with Google for a number of years. Also had run as a startup founder, as she co-founded the company Shift. So welcome to the show Minnie.

Minnie Ingersoll: Thanks so much, Brian.  Good to be here. 

Brian Ardinger: Well, I'm excited to have you on the show because we could probably spend about five or six episodes going through your career, both from the Google side, all the way to the startup side. And then finally now where you're at here on the corporate venture side. So, I know a lot of your insights will be helpful for our audience. Let's start with how you got into tech. 

Minnie Ingersoll: Yeah, sure. So, I studied computer science at Stanford, which is like a very classic career path to getting into tech. But I just have always felt that there's a lot of things that aren't going extremely well in our world today. Not just related to our current pandemic, but that innovation is one of the huge, bright spots of our country. And just personally, I've always liked to be, I don't know whether you want to call it like the life of the party or like where things are really happening, and tech was always just that spot where there was a lot of innovation going on.  Studied computer science and then joined Google in 2002 when it was 500 people. And that really got me even more in meshed in everything Silicon Valley. 

Brian Ardinger: And you stayed there a number of years. What kind of projects did you get to work on? 

Minnie Ingersoll: Yeah, so I was a product manager, the whole time I was there, and I started when it was 500 people. I left when it was 60,000 people. So it was varied, but a lot of the time that I was there, I was working on access projects. So getting more people online, faster speeds, lower prices. Everything from domestically, looking at Muni WIFI to internationally looking at societies where they're trying to suppressed access to information. 

Brian Ardinger: Were you ever involved with the Google Fiber stuff in Kansas City? 

Minnie Ingersoll: Yes. Definitely. Flew out to Kansas City, actually drove a minivan around the Midwest for a while, looking at different places. And interesting when you're deploying Muni WIFI and you come from a tech background, Google fiber was less about signal propagation, but you know, you're thinking about the technical aspects, but you realize it's really about government relationships and navigating the public sphere. A lot of interesting lessons there.

Brian Ardinger: I'm sure it was very interesting case study in a lot of different ways. And it changed the forefront of what was going on here in the Midwest. Put a spotlight on some of that new tech that could be done outside of the Valley, too. So, you were at Google for about 12 years or so, and then you decided, Hey, I'm going to jump into the startup scene. Tell us a little bit about that journey and what made you make the jump and tell us what the company you built. 

Minnie Ingersoll: Google was amazing, but I left in 2013, I was on maternity leave actually. And that sort of helped incubate my startup, which is an online marketplace for used cars. So, if you, I have a car you want to sell, it turns out most people are very bad at selling their car. And we probably could have built a whole business just on pricing used cars. It turns out it's an interesting data challenge because we have all this data about what's selling on Craigslist. What's selling at auction, what dealers are selling for. And yet, you know, you've got something like Kelly Blue Book, which is fundamentally static source of information. And you've got used car dealerships that are not transparent in their pricing. 

And you might walk into a used car dealership and get different price than I walk in and get for the same car. So, we felt like there was a real interesting opportunity to do something. I mean, you could kind of say it was like, a used car dealership, but Google DNA, right?  Like a lot of the lessons that we learned at Google, I had two co-founders. We all had worked at Google previously, so that's how we knew each other. And we tried to apply a lot of the lessons there to disruptive the used car industry. 

Brian Ardinger: And through that particular process, I know you grew very fast, so you had to hire a lot of people. And so, tell us a little bit about what it's like to go from nothing to something in a very short amount of time.

Minnie Ingersoll: You know, like your pants are on fire constantly. That was kind of the feeling. I then had a tiny baby and we hired 200 people in probably our first 18 months or two years. And I think doing anything well requires a lot of time. Unfortunately, there's no shortcuts to anything. So, you just need to decide. Where you are going to put your time? And I think we decided that we would hire really good people. And so that was probably a third of my time or something. Like I just spent a ton of time on hiring, because that was the only way to really scale.

Brian Ardinger: Are there any particular things that you would recommend to founders or in that position to find the best talent? 

Minnie Ingersoll: The best thing for sourcing is probably being really, really clear on who you want to hire. And so, the more you can come up with what attributes are going to make someone successful and take those attributes of what success looks like, and maybe turn those into certain personas. And then you could say, you know, I think someone who has previously scaled a startup would be successful here, or I'm looking for a CFO and I want them to come out of the FPNA and a direction or out of the accounting background. But being really clear on what those personas are, then allow you to target the right people. And when you meet them, know who the right people are and not have the swirl that comes afterwards. So just putting a lot of time in upfront. 

Brian Ardinger: So now you're in a totally different world. You've jumped onto the other side of the table, so to speak. You're at TenOneTen Ventures. So, you've moved from the startup side to now investing ...