18. Utilizing Big Data and Automation to Realize Vodafone's Digital Service Transformation
Jan 08, 2019•31 min•Season 1Ep. 18
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Episode description
Christopher Holmes from Vodafone draws upon his experience as Head of Future Operations in our interview with him in November 2017. The conversation involves the innovation processes at Vodafone, and how they have improved their customer services with emerging technologies and driven their own digital transformation.
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