Why agency leaders need to be more curious to improve CX - podcast episode cover

Why agency leaders need to be more curious to improve CX

Oct 01, 202428 min
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Episode description

Salesforce’s Mia Jordan and Michael Hornsby highlight why bringing employees into the customer experience improvement discussion is so critical.

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Why agency leaders need to be more curious to improve CX | Innovation in Government podcast - Listen or read transcript on Metacast