27. How to Properly Maintenance the Machine – The Importance of Employee Education
Episode description
🚜 All bank loans are secured by some kind of collateral, and it’s usually equipment. 00:47
🧠 Banks run on a different type of “machinery” - the human capital also needs maintenance. 02:16
👨💻 Job-specific education and certifications: look at each employee and determine what training and/or certifications may be appropriate. 03:39
💼 General/industry education: ICBA annual conference in San Antonio was educational “maintenance” for David Peterson. 06:15
📱 Product/service knowledge that enables better customer service. 08:25
⚡ The power of having an education component on the annual review: budget employees can spend on wished courses or education. 09:56
Links
📩 Email David: david@davidpeterson.com
🤝 Connect with David: www.linkedin.com/in/dlpspeaks
🙂 Learn more about David: www.davidpeterson.com
👨💼 Consult with David: www.i7strategies.com