S7-Ep20: Digital Body Language: How to Build Trust and Connection

Featured Guest: Erica Dhawan

In a world of work-from-home and so much of our personal interaction being digital, we need to understand what we are conveying by digital body language. Today, Erica Dhawan joins the show to share findings from her newest book – Digital Body Language – which decodes the new signals and cues of effective collaboration and teamwork in a digital-first human workplace. Listeners will learn to investigate and improve their own digital body language so that they can support a silo-breaking, trust-filled environment at their places of work. Listeners will understand that the language and punctuation we use across all mediums requires that we be careful, conscious and considerate, and always mindful of how our recipients might respond.