13: Off the grid and back - podcast episode cover

13: Off the grid and back

May 15, 202233 minEp. 13
--:--
--:--
Download Metacast podcast app
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more

Episode description

Recorded on August 17, 2021.

Taking time off to disconnect and go camping. Climate change. Design work and learning design principles. Tailwind UI has been very helpful to Alan. Working with TailwindCSS. UI design challenges. Marketing and onboarding for Japanese market. Alan was advised to narrow down his target audience for DotPlan.

Transcript

Alan

So how's things? It's been a few weeks. Yeah. So how's things you've been busy. You've been away, right.

Mario

Yeah, yeah. I've been both busy and away at the same time.

Alan

You're supposed to have relax on holiday. Do you know?

Mario

yeah. Right. I did actually, I did. We went away for about a week and we got to disconnect and be off the grid for pretty much the entire time.

Alan

I'm

Mario

Except for a couple of times where we had to drive to somewhere where we could get signal because we needed to put out a couple of fires. But other than that, we were off the grid for about a week.

Alan

I think it's going off the grid actually comes with its own form of, anxiety. Right. Because you're worried about what you're missing in terms of like, you know, any problems with servers or just anything. Yeah. You know, you're kind of like when you see that certain bars come back, you're like, oh my God, the notifications are just going to come.

Mario

Yeah,

Alan

So

Mario

just a stream of them.

Alan

yeah. to get to a point where actually not getting notifications doesn't create anxiety would be nice.

Mario

Yeah. Yeah, totally no, but it was nice to be away for a while. We went camping in the woods up in the mountains near Santa Cruz, California. So Redwood forest, really nice.

Alan

Very nice.

Mario

Found a really nice campground and we did have access to, restrooms and shower, but, you know,

Alan

that's the best kind to come ground to go because you're you're away, but you still have running water.

Mario

Yeah, exactly. And it was, quite a bit of a walk to get to the restrooms, but still

Alan

were that

Mario

yeah, exactly. They were there. It was nice to have that option, you know,

Alan

awesome. Very nice. Sounds. Sounds fantastic. You had good weather as well.

Mario

Oh, yeah, it was nice. It's nice and warm. But at night it would cool down a little bit, so it would get really nice and comfortable, you know? Yeah, yeah,

Alan

nice. Very nice.

Mario

yeah, So

Alan

we haven't had quite so a comfortable weather here. We've been we've had a lot of rain, so we say it's it's been something else. Yeah. We for like four or five days straight, it was like constant, just, and not a drizzly either that like proper, you know, proper rain. So there's a town about 50 kilometers from here. Not far. And they had a one on over a meter, so that's like three and a half over three and a half feet of rain in three days.

And in the last five days, they've had a third of their usual annual rainfall in five days. So there's been like floods and landslides and everything. We're okay here. Cause. Concrete. But yeah, up in the mountains and the villages or towns around here, we've just been like, oh, it's nasty.

Mario

Yeah, that's always a danger right. In, In, the countryside with Hills and mountains and getting those landslides When you have a lot of rain coming down all at once.

Alan

Exactly. It's kind of a lot of, you know, the, I remember when I first moved here, date that happened, I think the year we first moved on the site, huh? That's pretty bad. That happened the year after. And it happened the year after it's basically happened every single year. And there's supposed to be like a once in a 50 year. I think that this kind of rain and landslides happen, it's like, no, no, it happens every year now. That's just, that's the way it is now.

So, Yeah, I think there's a lot of things gonna have to change. But it's kind of scary.

Mario

Yeah. Yeah. Climate change is real.

Alan

Oh, yeah. And things, it's not going to stop you though. I mean, here, the forecast areas for the next, like, look on, you know, apple weather, it's like continuous rain for the next, you know, until the whole screen is rain. So it's like a hundred percent chance every day. And it's like, yeah, it's not going to stop anytime soon. This is, suppose this isn't rainy season. This is just, you know, summit now.

Mario

yeah. Yeah.

Alan

So yuck. No good. So, yeah. you haven't really done a lot to fusioncast. Then if you've been up in the mountains,

Mario

Yeah. Yeah, both fortunately And unfortunately, right.

Alan

you need it, you need that break,

Mario

yeah, yeah. It

Alan

especially since you're studying new job and you're, you know, got to get kind of back into gear for that. It's nice to have a bit of separation and a clear head a little bit before that. Right. As well.

Mario

Yup. Yup. Starting next Monday. So

Alan

Excellent. But you said it's fully remote, right? So you go from your desk to the same place, just different set of coworkers, right.

Mario

Yup. Yup. Yup. Fully remote. So,

Alan

Changing jobs. Remote is that is kind of weird. Yeah. Because you're like, I'm still here. It's just a different slack channel.

Mario

Right.

Alan

It's kind of weird as nice, nice chance to get to know some new folks. And I think so that the roles actually different.

Mario

It's more, development, heavy, more engineering side of things. more so that than design or anything like that. I, think they kind of liked that I have some design background, you know I just know enough to be dangerous, when it comes to design, But

Alan

You've got something to tell him that.

Mario

Yeah, thanks. But primarily the role is as a developer.

Alan

I was pleasantly surprised this week. So, you know, I've been kind of a little paranoid about my design skills or rather lack of design skills. And I tweeted something earlier in the week. Just kind of a mini update was poked by nudged by a friend here. And it's like, you know, you haven't posted anything for ages. And then you kind of get into this way. Because you're doing it, you assume people know about it. Right.

And sometimes you kind of, it forces, you know, somebody else kind of going, you know, you're not actually talking about it It's all going on in your head, on, on your laptop, but. you're not actually talking about it. So just that small notice, like, oh Yeah, I should probably post something. So I posted just a few screenshots of like the, the redesigned new check-in. And like, does that a modal for like, you know, the welcome modal or something?

So I posted those and somebody who I did some work for, oh God, a really long time ago. Like 10. Yeah. about 10, nine or 10 years ago. So he he's built a number of companies. He's kind of smart guy CEO of founded like an bank in the UK. And so he posted like for for a new product that, you know, your, your app looks incredibly elegant and really nice. design. And I'm like,

Mario

Oh,

Alan

seriously, I, I can't tell anymore. And some of my friends would have followed up with like, no, really is it looks great. I I'm like That's That means a lot to me because I am really self-conscious of the design, just because I don't have any confidence in whether it's a good design or not. It's like, Well, it looks not too untidy. And it looks kind of okay to my iPad. I've got no it's very difficult for me to, to be, To, to actually have an understanding of whether it's good or not.

So just to get somebody who I don't have any regular contact with. You know w we don't really talk or anything apart from, you know, a long time ago for him to, to say something like that was like oh, okay. Maybe it's all right after all, if he's not so bad. So that was nice.

Mario

Well, no, it does look great. I haven't seen the latest redesign you've done, but, from using it before it's really nice and clean and, and it has this, what I like, about it is that it has this nice combination of modern, but old school at the same time with just simplicity, you know, very,

Alan

A few people have said this to me before the eight kind of feels a slightly retro and I'm like, eh, that's okay.

Mario

yeah,

Alan

don't mind

Mario

I'm pretty sure that's intentional,

Alan

it is

Mario

keeping it simple.

Alan

right. I mean, it's it's partly just my aesthetic. Yeah. Preferences as well. You know, I kind of like older style web applications and you know, that style of just simplicity and. So it does what it says. Right. So that, but with a slightly, you know, obviously tailwind UI has been a, an absolute godsend for me, you know, just because it's given me a good set of like foundation of like stepping stones to build upon.

And, and I think I mentioned before reading Adam's refactoring UI, is it his, his book? I'm sure I've mentioned before, but like I read through that a number of times of just like, kind of dipping in, you know, when you, you dip into something and you don't actually think that you've read it all, you kind of like, oh Yeah. I kind of skimmed that. I read a few pages and in your mind, it's like, no, I really should go back and read that.

And then when you, do you realize you've actually probably read it all just in different segments and. And it struck me that when I did go back and look at it, I was actually using the techniques that he covers without actually realizing it. You know, I've kind of. I I've somewhat absorbed them.

And it, I think it's helped my design skills a lot, even though, you know, that's still a long way to go in a style sense, but I think the A lot of the things he talks about, I seem to have taken on board subconsciously and seem to, be using those. So hopefully that's helped as well. So it's it's a really good resource that book and just tailwind UI in general, just cause there's some very good. Useful patterns in there that you can build upon. So yeah, I like it saves me save my life. That's

Mario

yeah. I haven't had a chance to, I've seen tailwind UI, just a website and the sample, components that they have there, but I haven't to use the product itself and I haven't. bought the book either, but, but I, but I am using tailwind CSS, so it's awesome. I love it.

Alan

I think then, I mean, there's this danger of falling into like, you know what bootstrap was in the early two thousands, mid two thousands. Maybe. I can't remember when bootstrap first kind of started and it was the first re-usable and dropping and looks good framework. There was this danger of suddenly everything looked like bootstrap, right. You know, overnight, every website was bootstrapped.

Mario

yeah. You could see it from a mile away. Every website Oh Yeah. It's bootstrap.

Alan

It's pretty strong. So there's a slight danger. I mean, when you start using tailwind UI, you see this all the time. You say, oh, that windows it's the same backgrounds, the same site you know, color.

Mario

Same aesthetics.

Alan

Same aesthetics yeah. So there's a slight danger of that, but it doesn't seem to have kind of annihilated everything else. Like bootstrapped did, there's not taken over in the same way, but it's there's definitely easy to spot, but it, as I say, there's a lot of components that are a lot of styles that I'm using that are completely my own, but I started with a tailwind. It may be, that was what it was first on the page.

And It's been completely rewritten and moved around a bit, but it stuck with that general layout and the that the systems that it's using. And it's, it's just a really good foundation for, for someone like me who, you know, isn't, doesn't have any design background to draw upon. So it's highly recommended for me.

Mario

Yeah.

Alan

well worth it. Or is it $180 or something it's paid for? It's you know, I think it paid for itself in the first hour when I used it Highly recommended.

Mario

yeah. yeah. I'll, I'll get to it. at some point.

Alan

Well, it's probably less necessary for you because you obviously know based on, you know, fusioncast, and you know, your, your landing pages and everything yet, you don't need, it so much as. but but the book is, is probably, there's probably even some stuff you get from this book, which is just like, oh yeah, that's why I do this. I think more than anything that I'm explaining it's not just, this looks good, this doesn't, it's like, this is why this is better than this.

And just internalizing those things was really helpful for me. So.

Mario

Yeah, Yeah, because that becomes repeatable. And once you understand those principles and why we need spacing, why you need, more. all the core principles of design, repetition, you know, negative space and all that stuff.

Alan

Yeah, a lot of stuff with just deemphasizing texts with using colors and instead of like labels and things, just using color schemes and deemphasizing things with, you know, bolding, certain things and it's yeah. Which, you know, adds, just stick a label next to everything and go, is there, you know, what it is, right. When someone says I there's a better way, and this is how you get it. Oh, okay. I get

Mario

Yeah. Yeah, it's pretty cool. That's why a while back, I decided to invest a little more time in learning a little bit of these principles because I was really clueless when it. came to designs,

Alan

Yeah. you didn't have any design background? Either.

Mario

No, no, no. I just started a few years ago. I started paying more attention to that. Okay. Why is it that I like this website? What are the characteristics that make it a aesthetically pleasing? Right. And I started paying more attention to that and okay. I like the typography or, you know, how much space they used and how things are lined up in a certain way and, or, you know, Different little characteristics that make a site look, you know, nice and look as aesthetically pleasing.

So, yeah, and I, I took some of those free email courses, you know, you get a drip style, read some blog articles and, and just all over time. I kept. Consuming more of that content and internalizing some of those principles of design and, little by little, it was just, you know, I would like to think that I got a little bit better, you know, about that and, I just know enough to be dangerous. Like I said.

Alan

no it's great. So, I mean, I kind of learned programming the same way. Right. You know, nobody taught me to program. It was like,

Mario

Hm.

Alan

read books and copied the other people's code until I knew how to do it. Right. So I guess, similar thing, it's just, I had less of a, I guess, less confidence in design, whereas, you know, code was always like this, this feels like my domain, whereas design, I don't know whether it.

I guess it's not really gatekeepery or anything, but it feels like, you know, I Don't have permission to do it well, like I'm not the designer, so therefore, you know, but it's, I guess it's, same with anything else. If you do it, that's what you do, right.

Mario

Yeah. Yeah.

Alan

Don't need someone's permission to be a designer.

Mario

you give yourself permission and just go for it. Yeah. It's just a step outside your comfort zone and that's how you grow. So, Yeah. You're right. same as programming. much of what I know about coding. I've learned it on my own. Reading and looking at other people's code and, and tinkering with things trial and error, all the time. So it's the same thing with design, I think. And then sometimes I look at some designs from actual designers and, they look amazing.

I'm like, I can never do something like that, but you know, as long as we know, enough to make something.

Alan

Right.

Mario

User-friendly and

Alan

Yeah. I mean, I have a folder on my desktop that I generally screenshot or anything that stands out in any way to me, like, oh, that that's, that's good. I'd screenshot and throw it in there. and, I. There probably is, but I've never looked over. She was a tool that I could organize the, I don't know, organize them, but make them more accessible to me as opposed to just a folder that I throw everything to. But one day I'll go back and, organize it. Right. Like my music library.

Mario

Yeah. Yeah.

Alan

But yeah, it's a, I think. Like anything, when you start paying attention to it, then you automatically start to get a little bit better. Cause you start to question, why does that, look good? you know, what's the one thing, actually, this is a slight detail, but, it's a design tactic. I've seen on a few websites now with, regarding to onboarding. So I've been as I said, I did some new modals for like when you arrive at DotPlan for the first time after signing up, up for accepting an invitation.

And when you own a different one, when you go to the new check-in page for the first time, it just explains what the things are. So I probably will change to using one of those little pop up things, but they're expensive and I'll put that off for another day, at least for the moment. So. And looking at like onboarding modals and things. I noticed something with sign-ups and, and also like the, the onboarding or the signup process for some apps that I've seen.

That looks really good and kind of as given me ideas for how I want to do it, which is, you know, there's a multi-step process, like, you know, your name and then create an organization, which I have this idea, you know, you create your account and then if it's not an invitation, you have to create a workspace. What's the workspace name or workspaces. You know, you're grouping, whether it's your company name or whatever.

But I've seen three or four pages now that, on that, rather than give you just a white page with a form that she put a blurred out, somebody else's like demo page of the application behind the modal. So even at the sign-up things, you know, creating an account. They'll put like an example page of the application in progress. But then blow it out slightly and it looks really good as in like, you, you get an idea for what you're signing up for, not just a white page.

You know you've read the landing page and you go to sign up and it just gives you a blank page, but it gives you like a, it feels like you're already inside the application, even though you're just a static signup page.

Mario

You're signing up.

Alan

So I'm kind of attempted to try and do that at some point when I have a spare afternoon to spare, I'm not busy not doing anything. But

Mario

In your sleep.

Alan

yeah, exactly.

Mario

it in your sleep.

Alan

So I think it might have a trailer that just because there is this multi-step process, you know, for signing up and I think it, it just looks, it feels nice as, you know, as you're signing up, it's like, oh, I'm already in it.

Mario

Yeah. Yeah. Talking about design and onboarding. One of the one of the demos that I did I was showing the. The screen that comes up when you log in for the first time into a fusion cast, and I've created, if you remember this little graphic that shows boxes, that show recordings, go

Alan

This is in there.

Mario

and sessions go into podcasts. And I kind of explained a little bit there that's the extent of my onboarding at this point, you know, it's super simple. And, when I was explaining that and showing that. The person I, I, was doing the demo for she's like, are you an engineer? And I'm like, yes.

Alan

Maybe.

Mario

It's just like, Hmm. Okay. Because the way I'm presenting that, it's, it's just like, is this how things are structured in the database? Yeah,

Alan

Yeah, he's putting into a box.

Mario

Yeah, pretty much. It's just like, Hmm. Okay.

Alan

Yeah, it's a giveaway. Isn't it?

Mario

Yeah. Yeah. And she's a UX designer. So, I'm sure she's going to have a lot of feedback about that because she was already pointing out the fact that, I'm presenting this from an engineer perspective. And it's not necessarily the most user-friendly thing for someone, without a technical background. And so.

Alan

Yeah, You got to be careful. I mean, it's so easy to expose your light database design in your forms and things just because that's the easiest way to do it. Right. And it's say, well, this is, this is one model and this is another, and therefore the different forms, right? When, you know, a lot of the time that the user doesn't care about that differentiation, if I take confuses them, you know? So,

Mario

Yeah.

Alan

I mean you have a reasonably clear. Terminology you using in terms of, like shows and episodes And things. so. Yeah. maybe there's some other way of visualizing it. That is, that is more in line with, this is a show and this is an episode, right? So even within like an example podcast player or something, you might be able to show something like that. So but yeah, but box is probably a little bit engineering, so.

Mario

Yeah.

Alan

Giving it away

Mario

Yeah. And the, the whole mental model of, one thing goes inside another inside another, there's got to be a better way, but then again, you know, I'm not a UX designer, I'm not a designer, but yeah, I try I do my best.

Alan

So one thing I I had, It had a couple of oh, are you okay for time? By the way, I

Mario

Yeah, yeah. This one's going to be a short one, I guess. We'll. We'll have to wrap it up in about five to 10

Alan

Okay. I'll be quick. So I had that interesting mentoring session. I had a couple of mentoring sessions at my coworking space over the past few weeks. yeah, They, they asked me to Invited to say, we've got these Japanese mentors coming in investors and you know, they have experience in marketing and things. Do you want this in Japanese? So one of us can help you if you speak some Japanese as well as kind of handy.

So we kind of a combination of me plus one of the staff that I am friends with was helping translate. And so an interesting one this week she was got a lot of experience in terms of online marketing for games like mobile games and things. And so she was very helpful in looking at it from a Japanese company's perspective or at least to Japanese. SaaS users' perspective.

And she's like, okay, now I can't really you know, you, you know, better than me marketing this to the world, but I can kind of give you some advice or ideas selling it to, to Japanese staff. And so there's two, I guess, main things, you know, one thing the onboarding is probably even more important here than it is you know, elsewhere.

And I think I've mentioned this before that the non-Japanese users that have had on like on the beta and things were happy to play with it and figure it out on their own and almost want to figure out their own way of using it. Whereas Japanese staff, and she's like, you know, this, this is how it is. I'm telling you now. you need to change this, which is basically state how to use it. Not, not, you know, you could do this. No, this is how the application is used.

You know, just be clear and direct. This is what you do. This is why you do it. And this is when you do. And plus just the onboarding you know, a modal is probably not enough. You just need step-by-step you need like, you know, do this here, do this there, and then click this. Do that and to go with that, give basically guidelines she called them i.e. Instructions so like eight for everything that you do have a question mark next to it.

And it opens a help box, which is like, this is this, and this is how you do it in a step by step for each thing. She was like, you know, you might get a startup-y type users. Forgive that, and you know, that might understand that and be okay with it. But if you sell to any bigger company, you need that, but there's no option in the, it's kind of, you need a guideline for everything that you do in the application. You need instructions. I say, We've, I kind of knew this was.

You know, we've been asked to do it before for other things I've done here. But for just be like, no, this isn't optional. You need this. If you sell to anybody above, you know, a smaller company that is more engineering kind of focused anyway. And I said, okay, so it's we've started it already. Cause we had some of them done for one of the customers we're working with here. But I guess we just need more.

But one of the other things she mentioned that that made me there's this do it like the onboarding that the landing page and just the sales side of things was, you know, you know, one of my plans sooner rather than later, is to have integration with Slack primarily, and then potentially Microsoft Teams, just because that's big.

Both in terms of reminders and also like, you know, digests for, you know, at the end of the day, after other people have checked in kind of pop up a digest, just something to keep. Regular and keep making sure people are involved with it and they can have visibility to what's going on and you might get a reminder to, you know, to check in and things like that. And she's like, that's good. But even if you don't have it yet say you're going to do it right at the top of your page.

Because the first thing, when I see anything. Web, you know, an application about team communication or team even if it's asynchronous or anything. If I see the words, team and communication, I think, well, we'll just use Slack. It's just like, Oh, it's just teams. We don't need another thing.

So by stating early on, as soon as possible on the page that you will be introducing integration with slack, our teams, it automatically raises the question of, well, if it integrates with slack, It must be something different. So without stating that you're kind of leaving open, that it might just be another slack kind of thing. So she's at a froze.

You, even if you, if it's not ready yet, just say coming soon and slack integration and then link and explain what it will do, even if you don't, you know, it's another three months away or so, so

Mario

Nice. Yeah. That's that sounds like pretty good advice. Sounds good to me.

Alan

just because it's, again, it's in, I've had a few people say, oh, but we use Teams and it's like, Yeah. but that doesn't matter. This isn't, this isn't a chat app. It's something different. Well, yeah, but we have Teams. Yeah,

Mario

Yeah,

Alan

so,

Mario

it.

Alan

yeah, but by kind of being. Clear that, Yeah. That's good. You use Teams and you can use this with it for these reasons, and this will help with these things then hopefully that, that will clear that up. So that's, that's something I'm going to. I'm going to add to my landing page on my current redesigning kind of thing. And one last thing that they both her and the previous mentor mentioned was like your current persona of who you're targeting is way too wide.

At least at this stage, just pick someone, pick an industry. It doesn't matter, you know, you know, engineers pick engineers and. Sell to them. At least at first, just because you without that your, I know this, and I've read this a million times a night, you know, a million, this isn't something it's frustrating because I know this. Right. But at the same time, it's really hard to do. Just because you, you think you're, but anybody can use this, right.

So therefore I don't need to sell to a person, but with. Yeah. They're like, well, who'd you want me to introduce you to, and I'm like anybody. Oh, that's not good enough. Tell me which of my teams do you want me. to introduce you to? So by, you know, having it, even if it's narrow to something like, you know, creatives, even if it's, you know, designers or engineers or someone who's a creative in some way, well, that's enough. That's better than anybody. So,

Mario

So narrow down, narrow down your target. It's still teams, but a specific kind of team, right? There's no specific maybe industry or yeah.

Alan

yeah. And then, you know, she said, well, obviously that, that makes it easier then to target communities. Right. You know, you can go to a you, know, Reddit community or, you know, one of the slack or discord channels and be like, Hey, new tool for designers or for developers that are doing things. So, You know, without that you're just like, Here's a tool.

Mario

Yeah.

Alan

So, and again, even like saying just remote teams isn't enough anymore. Just cause that could be anybody you might, you know, that's not good enough So.

Mario

That makes a lot of sense. And given the fact that you I'm assuming have more developers in your sphere or networks, right. that makes a lot of sense to target developers, designers, creatives.

Alan

I mean, it's it's what I know. Right. So I it'd be really difficult for me to, and I've seen this with other startups I've worked with as well. If you start trying to sell to somebody who you don't have any experience working with, well, how are you building a product for them? How are you going to talk to them in their language? You can't, you know, it's unless you have a very close company that you can work with and learn from and build a case study from them. Well, okay. That's fair enough.

But if you're just like, Sell to those people over there, then it's good. And it's frustrating, cause I know this and I should've done this before, but it's You know,

Mario

yeah. That's the way it goes. No, that sounds great. I, I think that's really good advice. That's awesome. So you're going to be working on that and making some of those changes.

Alan

Well, yeah, the, I mean, the, the first initial of the things I'm doing right now are I'm in paddle integration just because I, I don't want to leave that any longer. If I sign anybody up, you know, in two weeks time, I want the option for them to. pay, basically, it's, I've just got to get over that hurdle in terms of it being just, oh, it's an ongoing, ever beta right now.

I, I w I want something where it's like, okay, it's it's version zero.one four, whatever that is, that's that, and you know, there's price. And if it's discounted, then that's good, but you know, it's an early version. So something that says, okay, now it's, we're launched. I'm desperate to do that. And then. Once that's working then. Yeah. I'm going to redo landing page and see what the, I mean, as we've said before, the, to do list of features is it's never going to disappear,

Mario

Yeah, it's never ending for sure.

Alan

And there's nothing, there's no nothing broken in the application and it's useful as it is. So therefore, you know, call it early access and let people in.

Mario

go for it. Go for it. For sure. Yeah. so

Alan

it's launched, then you can just grow it, right?

Mario

yeah, yeah, So before we wrap up, we wrap it up. Just wanted to share, One quick thing about fusion cast.

Alan

Yeah. You haven't

Mario

I have been able to spend that much time working on it. But one thing that I, I did try, Was a new approach to recording. To try to eliminate that issue that, happens every now and then if, people close the browser in the middle of recording and I hit a dead end. So after that, I reevaluated and decided to put that on hold, because it's gonna take a lot longer to figure that out. It's going to take a long time. I want to.

Focus on other areas instead where I can make improvements that are needed based on the feedback that I received. And I know I can make those happen a lot quicker and, show some progress and show that the product is improving and evolving. Even if I have this. One little thing lingering that I'm not comfortable with. It doesn't seem to be happening a lot.

And if I educate users about the proper way of using the product and the proper way of ending a session, it will decrease the number of instances that happens. And also if that happens, I was thinking that I would, it would be better since I, wouldn't be working on, fixing that problem. I would, instead. As part of the other improvements, I would give users access to the backup recordings in case they need them. Right.

So if this thing happens, they have access to the, backup recordings, themselves. And that kind of moves the needle a little bit and keeps the product evolving. and at some point I'll get around to working on this issue

Alan

I think that's fair. Yeah. I think you, you could tie yourself up in knots for the next few months trying to, you know, rework how this works and You know, it, as you said, for 99% of times, it's not an issue. And, for that 1% while you've got a backup rate. So, You know, especially if you, as you say, improve the communication about how you're supposed to do it, then is there any way. Forcing a session to effectively finalize like in the UI, if it's left hanging maybe

Mario

Yeah, that's what recovery mode is supposed to do, but.

Alan

if it doesn't, is there some way of effectively like deleting that and saying, okay, this failed completely. So it's not just left as a, a spinning, like, like dead session in the

Mario

Yeah, no, there's no way to do that right now. And I need to add that

Alan

right But that's what I say. like sorting things like that out, Mike just, well, you know, they get, get rid of the niggly things.

Mario

yeah. yeah, so that's what I decided to do. So I'm going to be focusing on these little things

Alan

a good

Mario

and move the product forward and, Hopefully I can, get to the point where I integrate billing and, start charging, you know,

Alan

I mean, you're, you're right there too, you know, it's it's, it's an incredibly useful and usable and polished product, so get it launched and then improve. So same things What I'm trying to convince myself to do.

Mario

Yeah. Thank you. Well, yeah, you're, you're almost there too, so Yeah,

Alan

It feels like that's just the beginning. Right.

Mario

Yeah,

Alan

We finally got to the start line. There we go.

Mario

yeah. Yeah. All right, cool. So should we wrap it up here?

Alan

It sounds like you've got stuff. So, yes.

Mario

Yeah. All right. So I'll see you in. Yeah. Yeah. Always, always a pleasure. I'll see you in a couple of weeks.

Alan

Yep. Good luck. get your billing set up. That's my plan too. So.

Mario

Yeah. Yeah. All right. Thanks.

Alan

on. Take a good to good luck with the job on Monday as well. Hopefully all goes well,

Mario

Thank you. Thank you. All right. Take care.

Alan

Cheers man

Transcript source: Provided by creator in RSS feed: download file
For the best experience, listen in Metacast app for iOS or Android