ILTA Voices

Document Automation and the Productization of Legal Services: Leveraging Your Technology Investment as a Source of Revenue

Data Hygiene and Upkeep: How Do We Know if We’re Doing it Right? How Can We Use ”Dark” Data to Drive Business Decisions?

In this podcast, the speakers discuss using data appropriately in the legal sphere, and thinking creatively about what various data sources within your firm or organization can tell you. Questions Harriet will ask the speakers: · Big picture: How do we make sure data is useable, accessible/findable, and consistent across departments? · On the topic of so-called “dark” data: what are some uses cases from other industries that we should think about applying to the legal industry? In other words, h...

Has the Time Come for Passwords to Take a Back Seat to Security

The majority of breaches today no longer come through delivered malware as our systems have become very strong with detecting and blocking these resulting in more effort than value for the attacker. Instead, it’s easier, faster and more economical to just try and steal your password, or better yet have you provide it yourself. This podcast takes a look at the security risks that are actually derived from one of our more important security controls… passwords; and look at what we can do to minimi...

The Differences and Benefits Between the Contemporary eDiscovery Platforms on the Market Today

In this podcast recording, a litigation support expert discusses different document review platforms on the market and their strengths and weaknesses. Questions Ryan will ask Josh: 1. Which platforms do you have experience with? 2. What do you feel are the strengths of those platforms? 3. What are the weaknesses? 4. What are the biggest considerations an organization should make when choosing a platform? 5. Of what you have used, which platforms are your favorites and why? Moderator: @Ryan Gerla...

Maintaining Client Confidences/Security of Information (Client Files) in Hybrid Working Environment

Lawyers have always been held to a high standard of care to secure information and maintain the confidentiality of client-related information. However, meeting these requirements has become much more complex since shifting to a hybrid working environment. This podcast panel interview addresses the ever-growing client, regulatory and other requirements and how the introduction of new technologies, the ongoing need to balance the transition from paper to electronic and other considerations impact ...

Marketing and IT: How a Communicative Relationship can Yield Valuable Results

Technology is changing how firms operate and there is a need for more collaboration between the marketing and technology teams to achieve shared goals. In this collaborative podcast between the International Legal Technology Association (ILTA) and the Legal Marketing Association (LMA) , four seasoned marketing and technology experts discuss their organizational structures, the importance of establishing effective and open communication processes between departments, and share stories in which th...

Remote Working: What Does the Future Hold?

In this podcast session, we will discuss if continue to work remote, what needs to change? What do we stand to gain and what do we stand to lose? Questions Marlene will ask the speakers: 1. What is the current state of remote work? Who is working remotely in law and are we seeing changes in who or how much in the last few months? 2. A recent ALM survey on incoming summer associates reported that only 25% percent of the respondents felt concern about connecting with colleagues and getting adequat...

Incorporating Legal Technologies into Litigation Workflows

This interview will highlight the challenges and best approaches for training attorneys on new eDiscovery software. Questions Sachin will ask Speaker: 1. What are the biggest impediments to getting attorneys to adopt and learn to new legal technologies and applications? 2. What strategies have you found to be most effective when training attorneys and legal teams? 3. What are some considerations when looking to adopt new litigation technologies and try new resources? 4. How has the shift to remo...

What New Staff Roles Are Necessary for a Growing InfoGov Program?

Information Governance’s focus and influence is rapidly developing. Due to this growth, many may be unprepared on how to staff their organization for these evolving roles. You may wonder where to start or evaluate your staffing needs. Join our panel podcast interview, with speakers from law firms, resource providers and application experts who each share a different angle on what are the new hybrid skills that are needed to bridge RM and IT needs. In addition, we will highlight what skills and r...

Managing Outside Counsel Guidelines - Making Sure the GCs Office is in the Loop and Perils of Not Doing So

Outside counsel guidelines (OCG) are becoming more sophisticated and, at times, cumbersome. What are the provision pitfalls to avoid? What tools are available to manage the volume of OCGs across the firm and to help ensure compliance? Is there room for negotiation with clients? Join us for an open discussion with the GC community regarding the risks associated with not properly vetting and monitoring OCGs. Questions Daniel will ask speaker: · What difficulties are you seeing firms have in dealin...

Your Signature Please, No Pens Required pt. 3! The Technical Requirements and Concerns of Implementing an eSignature Solution

In the previous parts of this series, we discussed the what's and why's of eSignatures and some of the practical uses. In part three of this series, we will discuss the technical requirements, security, hidden costs, and other concerns that should be explored when looking to acquire and implement an eSignature solution. Questions that Jack/Alisher will ask Patrick and Aaron: 1. Why should an organization adopt an eSignature provider? 2. What are the differences between most eSignature solutions?...

New and Evolving Roles in Legal

New technology, changing client expectations, regulatory changes, and more are transforming the legal industry, creating opportunities for individuals to develop new skillsets and for firms and legal departments to rethink how they deliver legal services. In this podcast interview, learn about new and evolving roles in the legal industry, such as process engineer, project manager, legal operations, data scientist, and document automation specialist. Questions Sam will ask Speakers: What are some...

Case Study: Making a Practicing Attorney Drive an Innovation Project

Most lawyers are enthusiastic about innovation projects, until they are put in charge. The toll it could take on their billable hours, the risk of attaching their reputation to an innovation project, and simply the work itself can all be overwhelming. For that reason, they usually prefer to let someone else to innovate for them. In this interview session, we will highlight how a practicing attorney was convinced to get involved in an innovation project, what support was provided to help her succ...

Managing Expectations in eDiscovery

Project management skills are essential in litigation support to respect deadlines and deliverables. Similar to juggling many balls at once and the trick is not to drop one, two, or more. Get advice from experts on managing expectations - the key to success is not always known - but the key to failure is certainly trying to please everyone. Questions Kathy will ask speakers: - What are some of the most difficult expectations you have had to deal with and how have you dealt with them? - Do you ha...

Data and the Strategic Business Decision

More and more law firms are turning to analyzing their data to drive business decisions. What is the main driver behind this and what do firm leaders see data providing today that would help make decisions? In addition, we will discuss in this interview what types of data should they be looking at and what tools are or should they be using? Questions that Tracey will ask speakers: -What is the main driver behind more and more law firms turning to analyzing their data to drive business decisions?...

Articulating the Adoption and Value of Legal Technology

We all know that new technology without adoption, isn’t useful to advancing our organizational goals nor does it highlight the value of the technology. But how do you articulate the value of the technology without adoption? It’s a bit of the chicken or the egg conversation that anyone deploying a new technology faces. Join us as we discuss how business sponsors can articulate the adoption and value of legal technology to drive sustainable change. Questions Rachel will ask Nikki: • Adoption is cr...

Summer 2022 CEO Podcast: Peer to Peer

Join ILTA for another engaging and insightful CEO podcast, featuring ILTA CEO Joy Heath Rush and Director of Publications and Press, Beth Anne Stuebe. Summer of 2022 is off to a great start with this episode!

Hopscast #6- Summer 2022 Peer to Peer

Welcome back for an all-new episode of Hopscast! Featuring Philadelphian Dave Isaac, we sit down for a great conversation about tech and sports and, of course, Hops!

Mobile Devices: We Use Them All Day Long - When Do We Start Protecting Them?

This podcast interview session will take a look into our mobile devices (super computers in our pocket) and the built in (or lack there of) security around them. Can we rely on our devices out of box as long as they’re managed or has the time come where we need to take mobile security to the next level? Questions that David will ask speaker: 1. Mobile devices are essentially a smaller version of a computer that can fit in your pocket. They’re on us and in use almost all the time. Confidential in...

Sentiment Analysis – Real World Results

Now that Sentiment Analysis has gone live within RelativityOne, Relativity has gotten feedback of how clients are using this form of analytics. This podcast session will detail real world examples of how sentiment analysis has added to successful review. The AI-powered Sentiment Analysis feature is now in Advanced Access and will be available to RelativityOne users later this year. Sentiment Analysis will allow users to identify positive and negative sentiment in their data. The analysis is cond...

Your Signature Please, No Pens Required pt. 2! How Remote Online Notaries (RON) and Virtual Rooms Can Eliminate the Need for In Person Notarizations

If we have learned one thing from the pandemic, it’s the fact that we can’t always meet in person but we can continue business. In this podcast, the speakers will discuss ways that eSignatures, remote online notaries and virtual rooms can eliminate the need to travel to an in person Notary. Questions the Co-Moderators will ask Speakers: ○ Could you please tell our listeners a little about yourselves? Aaron, let's start with you. ○ If you both could briefly chime in as to what e-signatures are an...

Decision Making Based On Data: Answer to All Problems? Part 2: Client Facing Decision Making Based on Data (Andrew Medeiros)

This session will review the different opportunities to make data-driven decisions in law firms and the challenges that go with them. Ideally the session, will differentiate between organizational/enterprise applications and client facing/legal advice applications. The goal is to map when data-driven decision-making is a good idea and when it is not. Further the session, will explore what to look for in terms of actions taken from data alone (bias, available data) and give tips how to get starte...

Data, Data, Data...Where Do You Start?

Everyone is talking about data analytics and the evolving role of KM in conducting analytics. In this podcast, we will discuss where do you start, what tools are needed, what skill sets are required, how do you avoid stepping on the toes of others in the firm, such as the marketing or finance team and who may also be doing analysis of data? Questions Carolyn will ask Bobbi: 1. Traditionally KM has been about developing standards, templates and taxonomies to locate knowledge and expertise within ...

The Rise of Legal Operations in Law Firms

There is current trend towards legal ops in law firms, but not all is equal. It is quite common to see difference in titles, department names and even what is being covered. How are legal operations shaping up in the law firm space and how will these departments help to meet the evolving market demands? Specific interview questions Tracey asked Chris: 1. If a firm is looking to start a legal operations department, what are the key components? 2. How does having a legal operations team increase e...

Integrating Legal Services into Attorney Workflows Session #2: Incorporating Outside Legal Services

Driving adoption of even useful technology is notoriously difficult. What are some helpful strategies for Litigation Support professionals to get buy-in and training time commitments from busy attorneys? Questions Sachin will ask speaker: 1. What are some of the considerations for a law firm to opt for managed document review over reviewing documents in-house? 2. What type of training on your platform or services do litigation attorneys need to make the shift to managed document review a seamles...

Understanding Information Governance: What it is and Why is it So Important

Information Governance…we hear this term all the time in legal, but what does it really mean? Is it referring to controlling the stream of information inside a law firm or law department, or outside one? And what methods are being utilized in today’s law firms and law departments to govern this often critical information? In this interview session, we will discuss what the term actually means and what effects it can have on firm attorneys and staff. Finally, we’ll learn why having an IG policy i...

Change Management In a Virtual World

Change management is a critical part of any successful project or initiative. With so much change happening both in the legal industry and in the world as a whole, a good change management program has never been more important, especially if your firm expects to continue with a hybrid work model into the foreseeable future. In this podcast, we’ll talk to Sharon Ford, Change Management Manager at Perkins Coie, about how to think about change management in a hybrid workplace. Questions that Holly ...

Decision Making Based On Data: Answer to All Problems? Part I: Organizational Decision Making Based on Data (Maggie Miller)

This session will review the different opportunities to make data-driven decisions in law firms and the challenges that go with them. Ideally the session, will differentiate between organizational/enterprise applications and client facing/legal advice applications. The goal is to map when data-driven decision-making is a good idea and when it is not. Further the session, will explore what to look for in terms of actions taken from data alone (bias, available data) and give tips how to get starte...

ILTA White Paper, Corporate: Steve Rudnick

Check out this White Paper podcast with Steven Rudnick from the Corporate White Papers!

ILTA White Papers: Corporate, Gina Taranto

“Check out this White Paper podcast with Gina Taranto from the 2022 Corporate White Papers!”