Off Script: Designing with AI - podcast episode cover

Off Script: Designing with AI

Jul 11, 202425 minEp. 33
--:--
--:--
Download Metacast podcast app
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more

Episode description

Emmet Connolly, our long time VP of Product Design at Intercom, talks about how the recent advent of modern AI has us revisiting everything from how we design and build interfaces to how we think about the roadmaps of our products. This is us very much sharing what we’re learning at scale as we pivot in the hopes it will be valuable to you too as you start to do the same.


Watch this episode on YouTube: https://www.youtube.com/watch?v=I8hMPj3AD34


Follow the people:

https://www.linkedin.com/in/eoghanmccabe/

https://x.com/eoghan

https://x.com/thoughtwax


Follow Intercom:

Twitter: https://x.com/intercom

LinkedIn: https://www.linkedin.com/company/intercom/


Get a free trial of Fin, our breakthrough AI Agent and AI Copilot, here: https://www.intercom.com/fin

https://www.intercom.com/Copilot


Sign up for Intercom on Product: a monthly newsletter sharing our latest thinking on building and designing great products, and how that's changing in the age of AI.

https://intercomonproduct.substack.com/


www.intercom.com


#customerservice #Customersupport #aiinsights

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

For the best experience, listen in Metacast app for iOS or Android