Season 9, Episode 3: In the third episode of our Avaya ENGAGE Mini Series, we are joined by IAUG Board Directors Marilyn Shuck and Adriane Davis as they share their experience at past Avaya ENGAGE conferences and what they hope for conferences to come. The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Questions? Comments? Let us know b...
Jul 31, 2021•26 min
Season 9, Episode 2: In the second episode of our Avaya ENGAGE Mini Series, we are joined by IAUG Board Director and Conference Chair Chip Powell. Chip and Kaitlynn discuss the upcoming conference for 2021, Chips experiences with conferences past, and what we're excited for in the future. The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of I...
Jul 23, 2021•23 min
Season 9, Episode 1: In the first episode of our Avaya ENGAGE Mini Series, we are joined by IAUG Board Director and former Conference Chair Lori Wodrich as well as a long time volunteer and leader Jayne Hogle as they take a trip down Avaya ENGAGE memory lane! The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Questions? Comments? Let us...
Jul 16, 2021•24 min
In this episode, we are going to be diving into the many ways that IAUG Director Joyce Archer works to keep up engagement and manage her team in a remote work environment. The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Questions? Comments? Let us know by reviewing our podcast wherever you listen, tweeting us @IAUG, or emailing our t...
May 08, 2021•18 min
Season 8, Episode 5: In this episode, we are going to be exploring the future of UCaaS and ACO and the different implementations we can expect to see in the coming months. Join host, Kaitlynn and Avaya's Scott Hanwell and Oliver Bengtsson as they navigate the future of the tool. The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Questio...
Apr 29, 2021•30 min
Season 8, Episode 4: In this episode, we are going to be exploring the future of Avaya Spaces and the different implementations we can expect to see in the coming months. Join host, Kaitlynn and Avaya's Paul Relf as they navigate the future of the tool. The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Questions? Comments? Let us know ...
Apr 23, 2021•16 min
Season 8, Episode 3: In this episode, we are going to be exploring some great ways to manage your time effectively in a remote work environment. Listen as Lori Wodrich from the IAUG Board and Jayne Hogle, chapter leader and committee member as they discuss the best ways to stay engaged and organized. The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing la...
Mar 12, 2021•16 min
Season 8, Episode 2: In this episode, we are going to be exploring the many ways to encourage team engagement using Avaya tools with Avaya's Steve Forcum, and IAUG Board Member, Marilyn Shuck. The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Questions? Comments? Let us know by reviewing our podcast wherever you listen, tweeting us @IA...
Mar 05, 2021•22 min
Season 8, Episode 1: In this episode, we are going to be exploring Damian Leach, IAUG Board Member's experiences as a leader in the technology industry in Singapore, and his experience in shifting a workforce to a remote team in 2020. The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Questions? Comments? Let us know by reviewing our po...
Feb 26, 2021•18 min
Season 7, Episode 6: In this episode, IAUG Board Member Vivienne Minords and host Kaitlynn Malinowski discuss Viviennes experience transitioning to a work from home environment. She shares great insight into how different a remote work experience may be from an international perspective. Listen and enjoy! The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changi...
Jan 21, 2021•14 min
Season 7, Episode 5: In this episode, Mackenzie Crabtree and host Kaitlynn Malinowski discuss IAUG 2020 in review, and chat through the upcoming offerings and events for the communities! The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Questions? Comments? Let us know by reviewing our podcast wherever you listen, tweeting us @IAUG, or...
Jan 09, 2021•23 min
Season 7 Episode 4: In this episode, we were joined by Chloe English, a recent graduate of the Avaya sales academy and current Unified Communications Specialist. Chloe shared with us her experience as a young woman in the technology realm and how she got to where she is today. The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Questions...
Dec 10, 2020•18 min
Season 7 Episode 3: In this episode, we were joined by Adriane Davis, IAUG Chapter Leader. Adriane shared with us her experience in transitioning to a work from home environment, focusing on time management and the many ways she's worked to balance an increased workload from home. The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Quest...
Dec 04, 2020•15 min
Season 7 Episode 2: In this episode we were joined by Lee Ho at Avaya, Lee shared with us some of the ways Avaya is reshaping their branding to focus even more on the customer experience. Join us as we chat through where Avaya is, and where they're going in the future! The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Questions? Commen...
Nov 30, 2020•19 min
Season 7 Episode 1: In this season finale we were joined by Tim Titus, CTO at PathSolutions. We discussed some of the best ways to take advantage of the PathSolutions products and solutions - be sure to listen through to the end for a special deal! The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Questions? Comments? Let us know by re...
Nov 22, 2020•13 min
Season 6 Episode 6: In this season finale we were joined by Phil Moen, President and CEO at Unimax. We discussed some of the ways that the Unimax platform can help you automate your products. The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Questions? Comments? Let us know by reviewing our podcast wherever you listen, tweeting us @IAU...
Oct 30, 2020•16 min
Season 6 Episode 5: This week we were joined by Steve Forcum, Senior Technologist at Avaya. We discussed some great tips on transitioning to the cloud and some of the ways COVID-19 can contribute to the timeline of your shift. The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Questions? Comments? Let us know by reviewing our podcast wh...
Oct 23, 2020•19 min
Season 6 Episode 4: This week we were joined by Jayne Hogle of the American Heart Association. Jayne shared her experience making the transition to a remote workforce and provided some tips on making the move as smooth as possible. Jayne also shared some tips on productivity and professional development in a world of remote work. The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion c...
Oct 17, 2020•36 min
Season 6 Episode 3: This week we were joined by Paul Lang, head of Contact Center Solutions Marketing from Avaya. In this episode, Paul gave us an update on Avaya OneCloud featuring CCaaS, UCaaS, and CPaaS. The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Questions? Comments? Let us know by reviewing our podcast wherever you listen, t...
Oct 09, 2020•17 min
Season 6 Episode 2: This week we were joined by Davide Petramela and Mike Seeley from Avaya. In the second part of this episode, we focused on the many ways that Avaya has helped contribute to contact tracing during COVID-19. Learn more about the ways that the need for contact tracing was accelerated and how the team worked to automate and improve the processes in place! The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquart...
Oct 05, 2020•18 min
Season 6 Episode 1: This week we were joined by Davide Petramela and Mike Seeley from Avaya. We discussed the impacts that COVID-19 has had on the industry and the ways that Avaya has worked to shift teams to a virtual environment quickly and without disruption. Next week - we will round out this two part episode with a discussion on the importance of contact tracing and the impact Avaya has had on the practice. The IAUG Insider Podcast is a product of the International Avaya User Group. Join ho...
Sep 25, 2020•22 min
Season 5 Episode 6: This week we were joined by Lori Wodrich with the IAUG Board of Directors, and Nathan McCourt with the Product Management team at Avaya for the Season 5 Finale! Nathan and Lori had a great chat about some of the new integrations that Avaya is implementing for Avaya Spaces and the many different ways to use the product! Register today for IAUG Wired at www.iaugwired.com The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski f...
May 22, 2020•17 min•Season 5Ep. 6
Season 5 Episode 5: This week we were joined by IAUG’s Mackenzie Crabtree. Mackenzie is the IAUG Community Engagement Coordinator and planning lead for Avaya ENGAGE. We had a lot of fun chatting with Mackenzie about some of the behind the scenes events of Avaya ENGAGE. Enjoy! Register today for IAUG Wired at www.iaugwired.com The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion cente...
May 17, 2020•26 min•Season 5Ep. 5
This week we were able to chat with Ross Williams, Chief Operating Officer at Virsae. We were able to discuss the different ways that Virsae is handling the changes in this virtual environment. Register today for IAUG Wired at www.iaugwired.com The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Questions? Comments? Let us know by review...
May 11, 2020•14 min•Season 5Ep. 4
Season 5 Episode 3: This week we were joined by IAUG's Nick Kwiatkowski. Nick is a longtime IAUG member that can be found giving presentations at Avaya ENGAGE, IAUG webinars, and is even speaking at the IAUG Wired Virtual event. Additionally, Nick was one of the winners of the Avaya ENGAGE hackathon, listen in to all of the unexpected turns through his experience and enjoy! Register today for IAUG Wired at www.iaugwired.com The IAUG Insider Podcast is a product of the International Avaya User Gr...
May 01, 2020•20 min•Season 5Ep. 3
Season 5, Episode 2: Welcome to Season 5 of the IAUG Insider Podcast! This season will highlight many topics covered at Avaya ENGAGE. Join us as IAUG’s for Board of Directors President, Marilyn Shuck, chats with Avaya's Steve Forcum on the Multi and Omni Channel Experience with Avaya! The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Q...
Apr 27, 2020•33 min
Welcome to Season 5 of the IAUG Insider Podcast! This season will highlight many topics covered at Avaya ENGAGE. Join us as IAUG's Executive Director Colleen Jamieson interviews former IAUG Board of Directors Presidents Marilyn Shuck and Brenda Emerson as they recap their Avaya ENGAGE Leader Lunch presentation on Passing the Torch and their transition from President. The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters ...
Apr 16, 2020•38 min•Season 4Ep. 1
On this special mini series of the IAUG Insider Podcast, Steve Forcum (Senior Technologist at Avaya) joins Kaitlynn to discuss tips for managing teams through crises like the one we're experiencing. How can managers keep their teams engaged and maintain relationships while connecting virtually? How do we prevent burnout when work and home are so closely blended together? Steve and Kaitlynn have tips for these questions and more. The IAUG Insider Podcast is a product of the International Avaya Us...
Apr 08, 2020•13 min
On this special mini series of the IAUG Insider Podcast, Steve Forcum (Senior Technologist at Avaya) joins Kaitlynn to discuss all the ways Avaya is contributing to their customers' business continuity during the COVID-19 crisis. The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Questions? Comments? Let us know by reviewing our podcast...
Apr 07, 2020•15 min
On this special mini series of the IAUG Insider Podcast, Steve Forcum (Senior Technologist at Avaya) joins Kaitlynn to talk about their experiences working from home, some tips to make it easier, and some of the different things they've done to improve their time working remotely. The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Quest...
Apr 06, 2020•17 min
