Managing "Messy"

Human resources can be the most complicated and least fun part of a leader’s job, and it’s even more difficult when you have to manage a messy employee—or a bunch of them! Messy employees may not have malicious intent, but they can cause all sorts of problems within your organization.  Manipulation, incompetence, insubordination, poor people skills, negative worldviews, and other traits are messy enough, but sometimes leaders make the mess even bigger by not addressing the problems right in front of them.  In this episode, we talk with Dr. Bev Vitali of Christian Brothers University and Cassandra Webster of Memphis Challenge about how to effectively manage “messy” employees.