Meet Brooke English Guy, an industry veteran with a remarkable 9-year tenure in the car business, not to mention the part-time dedication during her high school and college years. The automotive legacy traces back to her grandfather, who initiated the venture in 1980 with a Datsun franchise, later expanded by her father to include Chevrolet and Cadillac brands. Clearly, automotive excellence runs deep in her veins. Despite initially harboring no aspirations for a career in the automotive realm, ...
Mar 18, 2024•33 min•Season 2Ep. 22
Crissy “The Car Fairy” Burton Crissy Burton is based out of Indianapolis, Indiana working at one of the top 10 dealer groups in the United States and has surpassed many of her colleagues in just a span of eight short years. In one month alone in 2021, Crissy was proud to have sold 73 units! That brought in a total gross profit of $182,000 for her dealership! The Car Fairy generates her own ups and potential customers by Instagram and Facebook Market pages that she has created. She believes in us...
Mar 12, 2024•49 min•Season 2Ep. 21
Join us for a very special, IN STUDIO guest, Ashley Negron! Ashley, the office manager at Roper Kia in Joplin, MO, is a shining example of a dynamic and dedicated professional. Since joining Roper Kia's team, Ashley has shown immense growth, leading to her being awarded Roper Kia Employee of the Year after just over a year on the job. She is known for her servant leadership, ability to create efficient workflows, and unwavering commitment to cultivating a positive and growth-oriented workplace c...
Mar 02, 2024•40 min•Season 2Ep. 20
Welcome to the Valentine's Special of Chicks In Charge with the Auto Couple! Meet Casey Smith, known as the "Auto Guy," and Jenna Smith, also known as the "Auto Gal," aka the #autocouple. In this episode, we dive into their love story that began with a successful blind date, set up by a mutual friend in the automotive industry. Fast forward to today, and they are not only pursuing their professional goals together but also cherishing their young daughter, Joslyn the #autobaby, their two adorable...
Feb 14, 2024•42 min•Season 2Ep. 19
Welcome to Chicks In Charge - the podcast where we celebrate and learn from powerful women who are making waves in the automotive industry! In this episode, we are thrilled to have Angela Rizzo, the Chief Marketing Officer and Chief Dot Connector at VINCUE, as our guest. Angela Rizzo is not your ordinary executive. With a knack for connecting people, ideas, and needs, she has earned the reputation of being the "Chief Dot Connector." As CMO of VINCUE, Angela is a force to be reckoned with, advoca...
Feb 10, 2024•30 min•Season 2Ep. 18
Welcome to another episode of Chicks in Charge: Automotive Edition! Today, we have an incredible guest joining us, Owen Moon. Owen is a Director at TradePending, as well as a remarkable co-founder of Fixed Ops Digital, which was recently acquired by TradePending. With his extensive knowledge and experience, Owen has become an accredited speaker and has graced the stage of numerous prestigious automotive events including Digital Dealer, The Fixed Ops Roundtable, Kain Success Workshop, and several...
Feb 02, 2024•26 min•Season 2Ep. 17
Chicks In Charge Automotive Edition welcomes special guest Matt Raymond, COO of BowtieSolutions, an outsourced service BDC solution for the automotive industry. With an extensive background in automotive business development, including expertise in CRM and DMS technology, and a specialization in automotive marketing for dealerships, Matt brings a wealth of knowledge and experience to the podcast. In this episode, we explore Matt's journey from serving as the Director of Digital Operations at Tea...
Jan 29, 2024•28 min•Season 2Ep. 16
Veronica Dunford is a seasoned professional committed to championing and empowering women and men within the automotive industry. With a career spanning over 35 years, Veronica has demonstrated a highly organized, efficient, and self-motivated approach to various roles in business development, executive management services, and technical support. Professional Highlights: In her current role as the Owner of Women In Automotive®, Veronica is dedicated to providing mentorship, education, training, ...
Jan 20, 2024•31 min•Season 2Ep. 15
On this Chicks in Charge: Automotive Edition episode, we have the pleasure of hosting Anthony Alagona, the CEO/Founder of Appointments That Show. Anthony is a highly recognized national sales trainer and an expert in business development, phone sales, and motivational coaching in the Automotive Industry. With his unparalleled expertise, Anthony works with dealerships and their business development centers across the United States to revolutionize their approach to creating and handling more busi...
Jan 13, 2024•31 min•Season 2Ep. 14
Introducing David Lowitz, a distinguished guest on The Chicks In Charge Podcast. As a 3rdgeneration automotive aficionado, David kick-started his automotive journey as the Marketing Director of a renowned 9 store group in South Florida before transitioning to the vendor side in 2019. With an impressive track record, David has proudly served TradePending for over four years. Notably, he boasts the company's lowest cancellation rate throughout his tenure and consistently leads in sales year after ...
Jan 05, 2024•41 min•Season 2Ep. 13
This Latin Asian Fusion of solution brewin’ Fun Flooders, is unique all its self. Compared to the feelings of a euphoric energizing coffee experience, Lou Ramirez and Fred Lennartz bring caffeinated culture to an industry needing a jump box jolt of positive power! Both armed force veterans on a mission to serve the automotive industry the values needed to see professionals rise to unknown heights of standard excellence. These career long best friends are bringing contagious confidence to everyon...
Dec 19, 2023•51 min•Season 2Ep. 12
Welcome to Chicks In Charge: Automotive Edition! In this episode, our special guest is Don Brady, a true powerhouse in the automotive industry. Don is not only the Vice President of DEALER SUCCESS for ShipYourCarNow but also the President of Don Brady Consulting INC. Moreover, as of May 2023, he has taken on the role of a Used Car Dealer in Ohio. With over 22+ years of experience in the car business, Don has held various key positions, including salesperson, aftermarket manager, finance manager,...
Dec 07, 2023•39 min•Season 2Ep. 11
Jasen Rice, Owner & CEO of LotPop, is our esteemed guest for this episode of Chicks In Charge: Automotive Edition, broadcasting live from Used Car Week 2023 in Scottsdale, Arizona. With a career spanning over two decades, Jasen's journey in the automotive industry began in 1997 when he ventured into online car sales. From there, he excelled as the General Sales Manager of an independent used car dealership and later joined vAuto, where he spent over 8 years as a Performance Manager, training...
Nov 27, 2023•31 min•Season 2Ep. 10
Processes Don't Fail, People Fail The Process Adam Marburger is a serial entrepreneur that lives his life in the following buckets; automotive, real estate, insurance, and martial arts. He is the President and CEO of Ascent Dealer Services, an insurance agency specializing in building wealth for automotive, RV, and power-sports dealers across the country. His tremendous track record in retail automotive landed him the title of “Automotive News 40 under 40” in 2018, which launched him as one of t...
Oct 13, 2023•32 min•Season 2Ep. 9
Chicks in Charge: Facts, Not Feelings Edtion ft. Brooke Furniss Ladies and gentlemen, welcome to the Chicks in Charge podcast, where today, we get to feature a powerful woman making waves in the automotive industry- Brooke Furniss. With over ten years of experience in the automotive field, Brooke is a force to be reckoned with.Throughout her career, Brooke has dabbled in various sectors including retail, OEM, consulting, fixed ops, body shops, and even entrepreneurship. This extensive experience...
Oct 11, 2023•40 min•Season 2Ep. 8
Join your favorite chicks with our special guest, Steve Roessler, the Chief Evangelist Officer at DriveCentric. Steve is a visionary in the automotive industry, leading the way in customer engagements. While others are still struggling to master the art of following up with customers, Steve is already living in the future, emphasizing the importance of digital showrooms and teaching dealers how to convert potential customers into loyal ones. Aside from his professional expertise, Steve is a devo...
Oct 09, 2023•34 min•Season 2Ep. 7
On this episode of Chicks In Charge: Automotive Edition we are thrilled to introduce Liza Myers Borches, a trailblazing force in the automotive industry and our special guest on The Chicks in Charge podcast! Liza, a fourth-generation Auto Dealer hailing from Carter Myers Automotive in Virginia, brings a wealth of experience and insights to our show. After graduating from the prestigious University of Virginia, Liza embarked on a remarkable career journey with American Honda Motor Company at thei...
Oct 04, 2023•37 min•Season 2Ep. 6
Join us for a game changing episode of the Chicks in Charge: Automotive Edition as we bring you an exclusive conversation with the trailblazing Ashlee Church, General Manager at Volkswagen of Marion! In 2001, Ashlee began her automotive journey in the accounting office, and little did she know, she was destined to make waves in the industry. Fast forward to 2013, where her determination led to convincing Volkswagen of America to establish a new point in southern Illinois. The very next year, Ash...
Aug 23, 2023•58 min•Season 2Ep. 5
Introducing Ashley, an automotive industry expert with a remarkable 13-year journey. Her entry into the field began as a temporary receptionist at a small Ford dealership in South Texas. Recognizing her passion for the automotive world, Ashley became a full-time team member and took on various customer-focused and marketing roles. It was during this time that she discovered her true calling - making a lasting impact on the customer experience. Driven by her ambition, Ashley made a bold decision ...
Aug 20, 2023•30 min•Season 2Ep. 4
Corey Means is the new incoming president for the Arizona Independent Automobile Dealers Association and Shasta had the wonderful opportunity to speak with him ahead of the 2023 AIADA Conference in Phoenix! Listen along as we discuss the benefits of independent dealers getting involved with their state Automobile Dealers Association as well as NIADA at the national level. Don't forget to share the show!
Aug 20, 2023•25 min•Season 2Ep. 3
Glenn Lundy is a powerhouse figure in the automotive industry, renowned as America's foremost speaker. With a transformative mantra of Rise, Evolve, Impact Together, he ignites the spark to unlock your true potential. Guiding you to monumental success, Glenn champions the ethos that massive action fuels massive results—epitomized by the astounding 800% Elite Automotive achievement. Elevate your journey with Glenn Lundy, where greatness awaits. Welcome to another exciting episode of Chicks in Cha...
Aug 11, 2023•55 min•Season 2Ep. 2
Buckle up as we dive into the exciting world of internet lead conversions, BDC best practices, and a truckload of tips and tricks with none other than the BDC Alchemist himself – Shawn Armorer! Shawn's automotive journey spans over two glorious decades, taking on roles such as Service Manager, Service Advisor, BDC Director, and Customer Service Manager for some of Canada's largest dealer groups. But that's not all! As the owner and founder of BDC Alchemy Inc., his magical expertise has enchanted...
Aug 09, 2023•1 hr 19 min•Season 2Ep. 1
Ariana Garcia is the Buick GMC District Sales Manager for General Motors. She has a background in automotive sales, BDC, F&I, marketing and SO much more! Welcome to another episode of Chicks in Charge! In this episode, our hosts, Jess Burkhart and Shasta Haddock, dive into an inspiring conversation with automotive industry trailblazer, Ariana Garcia . Join us as Ariana shares her journey of breaking the mold , challenging stereotype s, and carving her own path in a traditionally male-dominat...
Aug 04, 2023•41 min•Season 1Ep. 15
Winner of 2023's Automotive News' 40 under 40, Internet Sales Manager, Employee Advocate, Community Advocate, and Leader. These are just a few of the titles held by the wonderful Courtney Paschal of Street Toyota In Amarillo Texas. The Chicks had a wonderful episode with Courtney covering things from the importance of leadership when running a BDC/Internet Sales Team, giving back to the community, and how to find the causes to invest your time in. Courtney is a beautiful pillar of light to women...
Jul 17, 2023•35 min•Season 1Ep. 14
Join The Chicks In Charge ft. Jarrod Kilway as they discuss how to incorporate AI with an existing BDC in place, how AI can help the overall customer experience and... Is AI going to entirely REPLACE the human element in a BDC?! OH! And HOW MANY shoes did he say he had?! Tune in now to hear what the expert and shoe fanatic himself has to say!
Jul 07, 2023•43 min•Season 1Ep. 13
What a truly amazing episode this is! Martha has been in the auto industry for over 23 years. She started as a BDC representative for a Ford dealership. After a year in that position, she got promoted to BDC Manager and would then spend the next 3 years as a Customer Relations Manager. As she was in that role, she learned the entire dynamic inside of a dealer’s operations. As a liaison between the dealer, the customer and the OEM, she focused on improving the overall customer experience while in...
Jun 28, 2023•31 min•Season 1Ep. 12
The Chicks FINALLY had a chance to sit down and chat with Fred Lennartz and Lou Ramirez of the Car Guy Coffee Podcast! Fred and Lou - also known as the "Certified Solutionaries" around the Automotive Industry - are working to change the car business one heart at a time. Their mission is to focus on the people that we work with every single day: from the staff at the dealership to the customers driving our cars and everyone we interact with in between. Fred and Lou will work hand in hand with you...
Jun 27, 2023•23 min•Season 1Ep. 12
Tune in for Episode 11 of The Chicks in Charge ft. Petra Sherbin to discuss the importance of keeping women safe while having a career in a male dominated industry. Petra is NY born and raised. She is now a military spouse that has moved around quite a bit- currently in the Phoenix AZ area. She's a mother of 3 and has been in the automotive industry for over a decade with most of her experience being as a Director of the Business Development Department for a multi store group with a centralized ...
Jun 15, 2023•34 min•Season 1Ep. 11
Join The Chicks in Charge with Bobbie Herron, an industry leader with 22 years of experience and the President of World Domination at The Bees Knees Agency, a premier automotive operations agency. Bobbie has spearheaded transformations in the automotive industry, empowering men & women in all roles, from BDC & Sales to Management & Operations, to improve and innovate. From her leadership roles across the auto industry and in incredible automotive groups such as Garber Automotive &...
Jun 08, 2023•40 min•Season 1Ep. 10
Shasta was unavailable during this episode so it is Jess and Robin today! Tune in to hear what the Social Media Guru and Manifestation Master, Robin Wilson, has to say and hear how YOU can help HER meet her 2023 goal of employing 100+ people in her local community!
Jun 05, 2023•48 min•Season 1Ep. 9
