Fixing Restaurants, Behavioural Science, Working With Marco Pierre White - Eat Club co-founder, Pan Koutlakis - podcast episode cover

Fixing Restaurants, Behavioural Science, Working With Marco Pierre White - Eat Club co-founder, Pan Koutlakis

Sep 29, 20251 hr 53 min
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Episode description

How do we ACTUALLY save restaurants from closing?

The UK government aren’t gonna save hospitality… but Marco Pierre White and Pan Koutlakis think they have the answer with Eat Club.

Restaurants.

It’s easier than you think to save your restaurants.

Are you going to be your neighbor?

What’s FUCKING MENTAL is most punters don’t even know.

This cataclysmic earthquake is brewing in the background.

Behind the warm hug of hospitality hides the cold bite of fear.

You revel in merriment, operators reel in morbid fear.

Fear of closure. Fear of NI increase. Fear.

In the dining room, your giggling gaggle laughs over languid luncheon.

In the back room, the howling fantods scream up operators’ bones.

Think of your favourite restaurant for one second… do you realise how scary it is right now?

ON THE MENU:

  1. From Cafe to Nightclub GM at 19: Eat Club's Genesis
  2. Behavioral Science & Social Proof in Nightclubs
  3. Volume is Everything: Why Restaurant Capacity Matters
  4. Reframing the Question: Growth vs. Cost-Cutting Mindset
  5. Product Market Fit: Why Restaurants are Quiet Mid-Week
  6. What is Eat Club? Dynamic Pricing for Restaurants
  7. The "Trough of Sorrow": Building Eat Club Through COVID
  8. Lessons from a Montenegrin Boss: Relentless Work Ethic
  9. The Challenge of Scaling: From 12 to 100+ Employees
  10. Tech Insights for Restaurants: Customer Lifetime Value
  11. Dynamic Pricing Objections: Why People Don't Get It
  12. Dynamic Pricing & The Human Element in Sales
  13. Marco Pierre White: Early Investor & Eat Club Ambassador
  14. Marco Pierre White on Brand vs. Business: Fill Those Tables
  15. Arbitrary Pricing: Why Dynamic Pricing is Essential
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