The Evolution of CX & Importance of Human Centered Design
Nov 11, 2020•32 min•Ep. 1
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Episode description
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Episode 1: The Evolution of CX & Importance of Human Centered Design
On the inaugural episode of VMLY&R’s Human Centered Design podcast, host Nick Brunker visits with VMLY&R Global CEO Jon Cook and Global Chief Experience Officer Jeff Geheb. The group chats about the evolution of CX, navigating change during the COVID-19 pandemic, and the importance of building a human-centered culture to drive success.
- Host: Nick Brunker
- Guests: Jon Cook, Jeff Geheb
We'd love to hear your feedback! Email the show: humancentered@vmlyr.com. To learn more about the CX practice at VMLY&R, visit vmlyr.com/cx
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