Ep 121: Introducing Microsoft's new Dynamics 365 Contact Centre - HSO Dynamics Matters
Oct 17, 2024•13 min•Season 2Ep. 121
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Episode description
Recently Microsoft released Dynamics 365 Contact Centre. A solution designed to make it easier for customers to get answers to their questions regardless of the channel they use.
We interviewed HSO's Head of Public Sector, Andrew Clough, to discover more about how it can help give you happy staff and happier customers.
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