David Turetsky and Dwight Brown - ADP Pro Series 2022 - Lessons for HR from Medical Quality Analytics
Episode description
Summary:
While on the road at the ADP Pro Summit in Dallas, Dwight and David talked about Dwight’s past experience at Mayo Clinic working with quality analytics. This episode is a bit of a case study in process automation and how it can, in some cases, save lives.
Chapters:
[0:00 -2:23] Introduction
•Today’s Topic: Process Automation
[2:24 -11:31] Examining processes and recognizing what can be automated
•Manual processes can be time consuming and can use up valuable resources
•The importance of investing in change management
[11:32 -18:29] Examples of business processes that could benefit from automation
•How we can improve personnel action forms
•Small changes and incremental improvement
[18:30 -24:45] Tackling small process changes in HR
•Job tables
•Performance management
[24:46 -25:56] Final Thoughts & Closing
•Thanks for listening!
Quotes:
“One of the big barriers that we had to get past was people letting go of their processes.”
“I think if organizations could move [toward automating their performance management processes], their ability to do performance management, both proactive and reactive performance management, is enhanced.”
Contacts:
David's LinkedIn
Dwight's LinkedIn
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