How to Succeed at Making Real Progress

Mike Montague interviews Kristen Cox, a former government official and management expert, on How to Succeed at Making Real Progress. Kristen is a co-author of Stop Decorating the Fish.    Find the book and podcast at: https://www.stopdecoratingthefish.com/ 

• The best attitude, behavior, and technique on how to succeed at making real progress
• Make sure you spend your time fixing the customer’s problem
• Who is your primary customer, and what is their need?
• Give before you get
• Not all problems are worth fixing, you may just need to redefine the problem
• Simple is hard; complex is easy
• Avoid the “Seductive Seven”
• Use constraints management
• You can measure too much, and it just becomes noise

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