How to Succeed at Having Difficult Conversations
Jul 18, 2016•23 min
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Episode description
Rich Isaac, a Sandler trainer and 2016 David H. Sandler Award Winner, shares his thoughts about how to succeed at having difficult conversations. Rich is a long-time trainer with Sandler, and he will discuss how to have difficult conversations in sales, management, and customer service.
You will learn how to get to the top and stay there as we explore:
- Why Attitude is important to long-term success
- How Behavior affects your chances of success
- How to improve your Technique for greater success
- Rich's greatest success, biggest failure, and favorite Sandler rule
The How to Succeed Podcast is a public and free podcast from Sandler Training, the worldwide leader in sales, management, and customer service training for individuals all the way up to Fortune 500 companies with over 250 locations around the globe.
Learn more about Sandler Training at www.sandler.com.
If you like this podcast, you may also like our book: Sandler Success Principles
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