How to Succeed at Giving Good Feedback

Mike Montague interviews Sharlene Douthit on How to Succeed at Giving Good Feedback.   In this episode:

• Why it can be hard to receive feedback
• Good feedback helps you get better
• Give feedback on someone’s role, not their identity
• When giving feedback, have empathy and meet them where they are
• Use: well, better, different questions
• What do you think you did well?
• What do you think you could have done better?
• If you had a do-over, what would you have done differently?
• Avoid judgmental messages
• End with, how can I support you?
• Follow up
• Start with what they did well, ask what they think they did well, and then discuss how to improve

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