Kinko’s copy shops were once so ubiquitous that the name became a kind of shorthand for photocopying. Paul Orfalea started the first shop in 1970 in a tiny converted hamburger stand near UC Santa Barbara, called it Kinko’s after his childhood nickname, and eventually grew it into a sprawling global chain. Rather than relying on a franchise model, Paul partnered with co-owners, which often made it hard to keep the business on track. Far-flung owners couldn’t agree about the basics of logo design ...
Aug 21, 2023•1 hr 2 min•Ep. 546
Tom Szaky runs a recycling company, but he’d rather live in a world where recycling was obsolete... Today, his company recycles everything from shampoo bottles and makeup containers to snack wrappers and cigarette butts. And through their recent Loop initiative, TerraCycle works with consumer brands to develop packaging that is actually reusable -- an even more effective waste-reduction tactic than recyclable packaging. This week on How I Built This Lab, Tom recounts his entrepreneurial journey ...
Aug 17, 2023•44 min•Ep. 545
Over a nine-year period, Spencer and Jeff Jan grew Solo Stove from a DIY project into a 9-figure brand. Their original idea was modest: work a four-hour week and earn a passive income from a DTC camping stove, which was easy to use and as sleek as a spaceship. When they launched the business in 2010, the brothers lived thousands of miles away from each other: Spencer in Shanghai, where he located the manufacturer for the stove, and Jeff in Dallas, where he managed logistics out of his garage. Us...
Aug 14, 2023•1 hr 1 min•Ep. 544
Most of us are dependent on our smartphones. In fact, Americans spend an average of three hours a day on these devices — devices that only came into existence relatively recently. Designers Kai Tang and Joe Hollier have long believed that it’s not normal for humans to be so attached to their phones. So they launched their own company in 2014 to create an alternative...called the Light Phone. This week on How I Built This Lab, Kai and Joe talk about their work to build a simpler mobile phone - wi...
Aug 10, 2023•33 min•Ep. 541
A life-threatening diagnosis changed the course of Andrew Abraham’s career and led him to found some of the most popular nutritional drinks and powders on the market. After recovering from his illness and attending med school, Andrew noticed that some of his patients—just as he had—struggled with keeping food down. So during his first year of residency, he developed the same kind of organic nutritional shakes that he’d made for himself when he was sick. Andrew launched Orgain in 2009 as a side b...
Aug 07, 2023•1 hr 13 min•Ep. 540
There’s a new car coming to market that will probably make its owners search out the sunniest spots in the parking lot... Aptera Motors is designing and manufacturing this car: a plug-in electric hybrid that can run up to 40 miles on a single, solar-powered charge. This week on How I Built This Lab, Steve Fambro shares how he and his co-CEO revived their once-defunct auto company thanks to the promise of solar energy. Plus, Steve’s take on why today’s vehicles require so much energy, and how Apt...
Aug 03, 2023•40 min•Ep. 539
Tetris is one of the most popular video games of all time, and Henk Rogers helped make it happen. He first discovered the game at a convention in 1988, and immediately saw how elegant and addictive it was. As a software developer based in Japan, Henk set out to obtain selected publishing rights, but waded into a tangle of red tape that stretched from Japan to the U.S. to the Soviet Union. He eventually ventured behind the Iron Curtain to bluster his way into the obscure government office that ma...
Jul 31, 2023•1 hr 7 min•Ep. 538
The COVID-19 pandemic changed education forever. But Sal Khan says an even bigger educational revolution is just around the corner … This week on How I Built This Lab, Sal returns to the show to talk about a new learning platform he’s building at Khan Academy. It’s called Khanmigo, and it uses the same generative AI technology behind OpenAI’s world-changing ChatGPT to help students with their schoolwork. The technology isn’t without its risks, but Sal thinks Khanmigo could act as a personal tuto...
Jul 27, 2023•38 min•Ep. 537
A relentless hunt for their favorite foods and drinks led Scott and Ally Svenson into launching not one but two multi-million dollar businesses. The first came about in 1990s London when they discovered that British coffee meant instant coffee. So, the Washington natives decided to start the Seattle Coffee Company in the U.K, inspired by their love of Starbucks—which was still only in the U.S. But, once Starbucks started to go global, Scott and Ally decided to sell and move back to Seattle. They...
Jul 24, 2023•1 hr 28 min•Ep. 536
Chris Urmson is one of the founding fathers of the autonomous vehicle industry. He participated in three DARPA self-driving vehicle challenges before joining the team that launched Google’s self-driving car project, which later became Waymo. Eventually though, Chris saw an opportunity to scratch an entrepreneurial itch and bring his expertise to an industry that was ripe for it: trucking. This week on How I Built This Lab, Chris talks about launching and scaling Aurora, a company that is develop...
Jul 20, 2023•40 min•Ep. 535
On the premise that a smartphone could vastly improve his love life, Joel Simkhai built one of the most popular dating apps in the world. In 2008 he was living in LA and looking for an easy way to meet other gay men. He saw the early potential of the GPS-enabled iPhone, and a year later, launched Grindr: an app where users could determine if a potential date - or a quick hookup - was down the block or ten miles away. With no background in coding or app design, Joel bootstrapped Grindr into a glo...
Jul 17, 2023•1 hr 9 min•Ep. 534
Keller Rinaudo Cliffton thinks we’re already experiencing the technology of tomorrow, just that it’s not evenly distributed... About a decade ago, Keller transformed his smartphone robot company into Zipline, which today orchestrates on-demand drone deliveries all over the world. Zipline got its start delivering critical medical supplies to hospitals in Rwanda: a testament to Keller’s belief that innovation is already improving lives outside the U.S. This week on How I Built This Lab , Keller re...
Jul 13, 2023•39 min•Ep. 533
While working as a psychologist in the Bay Area helping people with their problems, Mary Waldner discovered one of her own; at the age of 43, she was diagnosed with celiac disease. The foods she’d been eating all her life had been making her sick, so Mary came up with a solution. She decided to create a healthy gluten-free snack cracker that she could make at home, and eat in restaurants when her friends were eating bread. As it turns out, lots of people loved Mary’s crackers and they encouraged...
Jul 10, 2023•1 hr 7 min•Ep. 532
Matanya Horowitz is not above dumpster diving in the name of innovation. His company, AMP Robotics, has developed robots to help waste management facilities better sort through incoming trash and separate recyclables. AMP has tested and refined their technology since launching in 2014, in part with materials that Matanya and his team personally picked from the garbage. Today, their robots can be found in hundreds of facilities worldwide, including some of their own. This week on How I Built This...
Jul 06, 2023•33 min•Ep. 531
While working long hours as a Wall Street analyst, Melissa Butler started making lipstick in her kitchen as a hobby. But it soon turned into an obsession, costing thousands of dollars. She was frustrated by the lack of diversity in the cosmetics industry, and as a Black woman, wanted to create lipstick colors that complimented her complexion and style. So in 2010, she launched The Lip Bar, with bold colors like green and purple, and boozy names like "Cosmo" and "Sour Apple Martini." Undeterred b...
Jul 03, 2023•1 hr 12 min•Ep. 530
When Aryé Elfenbein and Justin Kolbeck met in 2011, they had no intention of starting a business. Aryé was a cardiologist, and Justin was a diplomat who had lived in countries all over the world. But their chance meeting at a dinner party led to a deep friendship focused on working together to change the world. Through regular Saturday morning brainstorming sessions, they settled on pursuing a scientific approach to growing meat for human consumption. This week on How I Built This Lab , Aryé and...
Jun 29, 2023•43 min•Ep. 529
From a coffee cart parked uneasily in a grocery parking lot, Travis and Dane Boersma grew Dutch Bros into a sprawling chain of 700-plus beverage restaurants. Before they got started in Grants Pass, Oregon, in 1992, Dane had never tried espresso, and neither brother knew how to make it. But with the help of nearby experts, they learned the craft—and even improvised their own recipes, like mocha made with chocolate milk from a local dairy. Eventually, Dutch Bros would go from pushcarts to drive-th...
Jun 26, 2023•1 hr 18 min•Ep. 528
When Donnel Baird was a child, his parents would regularly use the oven to heat their Brooklyn apartment -- a dangerous and energy-inefficient practice that’s unfortunately not unique to New York City. As an adult traveling the country with the Obama for America campaign, Donnel saw countless homes and apartments wasting power and jeopardizing resident safety because of dated infrastructure. He founded BlocPower in 2014 to address this precise problem, focusing on low-income communities so often...
Jun 22, 2023•48 min•Ep. 527
When Chris Ruder set out to revive a ball-and-net game from his childhood, he was pretty sure he would fail. He wasn’t really into sports and had never run a business. But after 15 years, Spikeball has grown into a thriving brand with a global following. Spikeball is a two-on-two game where players hit a rubber ball onto a circular net. Invented in 1989, it never took off. But in 2003, when childhood friends dusted off a duct-taped set, Chris began daydreaming about bringing it back to life. For...
Jun 19, 2023•1 hr 10 min•Ep. 526
Palm oil is a wonder ingredient, used in almost everything from toothpaste and oat milk to biodiesel and laundry detergent. But to keep pace with rising global demand, producers have burned down millions of acres of rainforests to create more palm oil plantations, worsening climate change and making the air hazardous for entire countries in the process. C16 Biosciences has a plan to save those rainforests – and to shake up the behemoth palm oil industry while doing it. Since founding the company...
Jun 15, 2023•43 min•Ep. 525
Two college-era friends set out to change the face of shaving—and in the process, took on one of the biggest companies in the world. In 2011, Andy Katz-Mayfield and Jeff Raider realized they shared a common frustration with an everyday purchase: razors. Locked behind counters like diamond bracelets, they were inconvenient to buy and expensive to replace, with branding that seemed more suited to James Bond than a regular guy. So Andy and Jeff took on the Goliath of the shaving industry, Gillette—...
Jun 12, 2023•1 hr 13 min•Ep. 524
Millions of American households rely on oil for heat. Growing up in New Hampshire, Kathy Hannun was familiar with this decades-old and environmentally-taxing approach. As part of Google’s innovation lab, X, she began unearthing a solution — indeed from underground... This week on How I Built This Lab, Kathy discusses how her company, Dandelion Energy, has made geothermal energy accessible for heating and cooling homes across the northeastern United States. Plus, Kathy explains why widespread ado...
Jun 08, 2023•32 min•Ep. 523
Tory Burch didn’t set out to make her name into a brand; she didn’t even set out to get into fashion. As a matter of fact, she sort of gave up any fashion ambitions when her first designs were rejected by Ralph Lauren. But after noticing there were plenty luxury brands and plenty of affordable brands but nothing in between, Tory began to see a gap that she could fill. She tried to revive a dormant brand from the 1960’s, until one phone call put an end to that idea. So in 2004, with the help of h...
Jun 05, 2023•1 hr 10 min•Ep. 522
“Who you hang out with determines what you dream about and what you collide with.” - Seth Godin Yearning to find community as a Swiss transplant in New York City, Tina Roth-Eisenberg was so moved by these words that she transformed an old office into a fresh co-working space for creatives. From that space, Tina would incubate her would-be biggest project yet: CreativeMornings, an event series that brings local creatives together, which has since grown to over 200 chapters around the world And be...
Jun 01, 2023•42 min•Ep. 521
Thomas Keller is one of the best—and best known—chefs in America, but it took him 40 years to get there. He took a long, winding path through the culinary arts; from whisking his first hollandaise sauce at the Palm Beach Yacht Club, to learning the painstaking art of pastry at one of the finest restaurants in France. He also worked in some of America’s most demanding kitchens, and failed at two of his own restaurants before purchasing The French Laundry in Napa Valley—a place he would transform ...
May 29, 2023•1 hr 16 min•Ep. 520
Drive. Docs. Chrome. Maps. Gmail. Android. What do these products have in common? Of course, they’re all Google, but what you may not know is that they all came to fruition under the management of the same person: Sundar Pichai. This track record in product development ultimately landed Sundar the CEO role at one of the biggest, most innovative companies in the world. This week on How I Built This Lab, Sundar reflects on the unique journey that led him to Google, and the values that inspire and ...
May 25, 2023•36 min•Ep. 519
In the early 1990’s, Tim League spent $50,000 in savings to lease an abandoned movie theater on the wrong side of the tracks—a shaky experiment that eventually grew into a thriving national chain. As Tim and his wife Karrie built theaters in Austin and beyond, they made a name for themselves by offering dinner with the movie, creative pairings (like sake with Godzilla ), and roadshows where movie-goers could watch Deliverance in canoes, or Rocky on the famous steps in Philly. Alamo Drafthouse Ci...
May 22, 2023•1 hr 18 min•Ep. 518
Davis Smith has spent the last nine years building the outdoor gear and clothing brand, Cotopaxi. The company’s slogan, Gear for Good, encapsulates everything about the way they do business, from using recycled and remnant materials to donating a portion of their revenue to nonprofits that fight poverty. It’s a story that Davis told when he was first on How I Built This in 2020 . This week on How I Built This Lab, Davis returns to give Guy an update on how Cotopaxi weathered the COVID-19 pandemi...
May 18, 2023•45 min•Ep. 517
For Monique Rodriguez, hair care was a hobby; she never thought she could build a business. In fact, after high school, Monique followed her mother’s advice to find a solid, recession-proof career, and she went into nursing. However, Monique realized it was not for her, and she pursued side gigs selling everything from Mary Kay to cable subscriptions. But when a devastating loss turned Monique’s world upside down, she found joy in her hobby. What started as Monique’s homegrown haircare experimen...
May 15, 2023•1 hr 11 min•Ep. 516
Pricey down payments have put homeownership out of reach for many Americans, especially those who don’t have access to intergenerational wealth. This issue is particularly acute in cities, where the salaries of essential workers like educators, healthcare professionals, and municipal service providers haven’t kept pace with skyrocketing home values. An introductory finance course got Alex Lofton thinking about his own experience with this issue — and creative ways to address it. In 2015, he and ...
May 11, 2023•43 min•Ep. 515
