How to leverage technology to meet changing guest expectations
Jun 10, 2021•19 min•Season 1Ep. 25
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Episode description
Travel has been one of the hardest hit industries by the pandemic over the past 12 months. Now that vaccinations are rolling out and restrictions are lifting, we are seeing the first signs of recovery, as hotels emerge we explore the main trends for the future of the travel industry.
We consider the following with Scott Wilson, President Sabre Hospitality Solutions:
- How “recovery” is shaping the future of travel, will travel return to pre-pandemic models, or what are the new models emerging.
- How can hoteliers take advantage of these trends to gear up for recovery.
- Early adoption success stories.
- Moving beyond recovery and outside the hotel room, new revenue opportunities hoteliers should consider.
- How technology has shifted to enable hoteliers to take advantage of these new opportunities.
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