Innovation in health care isn’t just high-tech, at LifePoint Health, it’s also “high-touch”. David Dill, President and CEO, spoke with Chip about how the company became a leader in high quality health care by establishing a culture of quality care in its hospitals. David discusses their new dyad leadership model which breaks down organization silos and enhances collaboration and coordination.
People are drawn to rural America for different reasons. For some, it’s the slower pace of life, while others crave the sense of community; in some cases, people are drawn by the lower cost of living. But access to health care services for the 60 million who live in these areas is an ever-growing burden. Chip speaks with CEO of the National Rural Health Association Alan Morgan about how health care providers are doing more with less and what Congress can do to ensure rural Americans get access t...
On this episode, Chip sits down with Bill McInturff to discuss the results of his demonstration he did with Micah Roberts that focused on recasting and improving the HCAHPS (the Hospital Consumer Assessment of Healthcare Providers and Systems) patient experience survey. The report, concluded that even though the HCAHPS is a well-designed, well-administered survey, it could be strengthened to add items important to patients. The demonstration also added an online delivery mode and found that it i...
A patient’s health care experience at a hospital is considered one indicator of quality of care. Since 2008, those experiences have been captured and publicly reported at a national level via the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. However, it hasn’t been reviewed since its creation more than a decade ago. We were hearing anecdotally that response rates were falling and some of the questions weren’t as relevant as they used to be. So we joined with s...
Continued rising drug prices, as well as shortages for many critical medications, are impacting patient care and putting strains on hospital budgets and operations. That’s why hospitals and health systems have gathered to create Civica Rx, a not-for-profit generic drug company that is disrupting the pharmaceutical market. Chip spoke with Martin VanTrieste, Civica’s President & CEO about why and how the company was formed, the success it is enjoying so far, and if other drug companies will fo...
Shantanu Agrawal leads the National Quality Forum - one of the most important organizations that you’ve probably never heard of. NQF was originally created during the Clinton Administration as a tool to promote and ensure patient protections and health care quality through measurement and public reporting for Medicare. Today their work touches all patients using three tenets: improvement, accountability, and transparency. In this episode, Chip and Shantanu discuss why NQF was needed, the role it...
You’ve been stabilized in the hospital after suffering a life altering medical condition, but now its time to start the path to getting back home – what’s next? When most people think of rehabilitation hospitals they probably imagine a place for a baseball player recovering from a sore elbow or a drug rehab center – somewhere they won’t ever have to go. But physical rehabilitation hospitals are a critical cog in the continuum of care as people recover from a major injury. In this episode, Dr. Ri...
For the past 14 years, Sister Carol Keehan has led one of the largest hospital groups in the nation – the Catholic Health Association (CHA). Sister Carol has met with the Pope and cut deals with the President of the United States. Her career spans more than 50 years - from working in a children’s hospital in Florida to CEO of the CHA. She has been a key leader in health care policy decisions. On the eve of her retirement, Chip and Sister Carol share stories about how the health care delivery sys...
While most other industries have made the transition from analog to digital, the US health care system has lagged behind. Ed Cantwell, the CEO of the Center for Medical Interoperability, talks to Chip about what his team is doing to drive plug-and-play interoperability among vital medical devices. Plus - they discuss the importance improving caregivers’ access to electronic health records, something that ultimately improves outcomes for patients and saves lives.
Patient care is changing. No longer do you need to be within the four walls of the hospital to receive high quality care from your doctor. From free standing emergency rooms to outpatient clinics - Your community hospital is bringing care to you. In this episode, Sam and Chip discuss how hospitals are extending their reach into neighborhoods and rapidly becoming much more dynamic places to receive care. It is all part of a growing effort to meet patient expectations of having the best care, clos...
HCA Healthcare is already the largest provider of graduate medical education in the country and it has plans to keep growing the program – doubling it in size in the next few years. Dr. Michael Cuffe, President of the Physician Services Group at HCA Healthcare, is in charge of training the next generation of doctors. Listen in as he and Chip talk about how they are preparing our physicians to treat patients with tomorrow’s medicine.
As the saying goes, there is strength in numbers. David Vandewater, President and CEO of Ardent Health Services explores how the company is forming partnerships with other hospitals and health systems to better serve patients. These partnerships are ensuring access to high quality health care for communities across the country. Listen in as he and Chip talk about how hospital partnerships are key to improving health care for patients and essential for bringing new doctors and jobs to communities...
Right care, right time, right place – it’s something that Ron Rittenmeyer, Executive Chairman and CEO of Tenet Healthcare thinks about a lot. Hospitals are changing and patients have more options than ever on where they want to receive care. In this episode, Chip dives in with Ron on why Tenet Healthcare is focusing on the new ways they are able to deliver care to patients. Free standing emergency departments, outpatient departments, and urgent care centers are filling needs in communities coast...
While more than 90% of the United States is considered rural, only about 20% of our population calls it home. The people in rural America face unique challenges when accessing health care like extreme distances and, in certain areas, severe weather events. In this episode, LifePoint Health’s Chairman and CEO Bill Carpenter talks with Chip about the creative ways their hospitals are overcoming the obstacles. They discuss how LifePoint is achieving its core mission of keeping people healthy and pr...
From natural disasters to human tragedies, community hospitals have to be ready for anything and everything. Health care and hospitals especially have a role in every disaster that faces our country. In this episode, HCA Healthcare’s Mike Wargo, VP of Enterprise Preparedness and Emergency Operations sits with Chip in their brand new Emergency Operations Center in Nashville, TN. They discuss how hospitals are preparing for everything from major weather events like Hurricane Michael to man-made di...
Medicine, technology, and data science have merged in the 21st century. Using big data, hospitals and machines have come together to achieve better health outcomes for patients. In this episode, Chip talks with Dr. Jonathan Perlin, CMO and President of Clinical Services at HCA. They discuss how HCA’s size and scale is helping to collect, analyze and act on the wealth of information being collected in the hospital.
Rapidly changing technology and turbulent politics are having a big effect on the health care industry – especially hospitals. The type of care that patients receive and where it is administered is evolving. Health care financing and policies are also in constant flux. In part two of their discussion, Chip and Stuart Altman, a health care economist and professor at Brandeis University, look to the future of community hospitals.
Hospitals are centers of medical care, scientific discovery, education and employment in communities from coast to coast, but how did we get here. In this episode Chip will discuss the making of the modern hospital with health care economist and professor at Brandeis University Stuart Altman. They talk about everything from breakthroughs in care to major changes in health care financing and how each of these developments helped create the community hospital we know today.
On this season of the new podcast from the Federation of American Hospitals, Chip Kahn, President and CEO will take a deep dive into your community hospital with experts in the field. What were hospitals like at the turn of the century? What do hospitals do when disaster strikes? How are hospitals using AI technology to improve patient care? Its all here on Hospitals In Focus with Chip Kahn. Listen, subscribe and leave us a review!
