This episode was streamed and recorded LIVE on YouTube and LinkedIn! Tom and Greg reacted to a YouTube shorts video regarding Secrets that Hotels Don't Want Guests to Know. We debunked her secrets and gave some secrets of our own! Be sure to subscribe to our YouTube channel to join in on the conversation LIVE every Tuesday and Thursday at 8:30pm Central. www.solo.to/hospitalitymd
Leaving Hospitality? The constant pressure to present oneself in a positive light and the expectation to always be "on" and productive can be overwhelming and lead to feelings of inadequacy and burnout. The constant sharing of success stories and positive experiences can create a sense of unrealistic expectations and a pressure to constantly achieve more, leading to burnout. Toxic positivity leads lack of empathy and understanding for others who may be going through a difficult time, creating a ...
Here is our live stream discussion on the top 10 reasons to stay at a hotel instead of a vacation rental on your next trip. From luxurious amenities to around-the-clock service, hotels offer a level of convenience and comfort that vacation rentals simply can't match. Plus, with so many hotels to choose from, you can find the perfect fit for your budget and travel style. Don't miss out on the benefits of staying at a hotel on your next vacation. Be sure to tune in every Tuesday and Thursday at 8:...
In this episode, we discuss an article that makes predictions about the future of customer service. The article suggests that customers will become more demanding, companies will prioritize their employees, customer expectations of good service will rise, personalization will become more individualized, some companies will make budget cuts in the wrong areas, phone support is still important, self-service options are growing in popularity, brands will increasingly stand for important causes, cus...
Welcome back to HospitalityMD. Kyle was invited back the speak to students in the hospitality program at the College of Dupage in Illinois. Here he speaks about lessons learned in the hotel industry regarding Franchise Ownership and Management. Kyle talks about a recent experience at a hotel. Kyle mentions Dylan, the hotel manager, and praises his abilities. Kyle recommends getting involved with the hotel, as it is a great learning opportunity. Kyle discusses their first experience speaking at t...
In this episode of HospitalityMD, hosts Greg and Tom sit down with special guest Sean Folkson, CEO of Nightfoods, to discuss the latest trend in the hospitality industry: sleep-friendly snacks. Sean shares his insights and expertise on this growing market, and the three discuss the potential benefits of offering sleep-friendly options to guests. Whether you're a hospitality professional looking for the next big trend, or simply want to learn about how to improve your sleep, this episode has some...
Welcome back to the PM Shift! Be sure to join us live on YouTube every Sunday, Tuesday and Thursday at 8:30 PM Central www.solo.to/hospitalitymd
HospitalityMD is pleased to welcome KTGY Simeone Deary Design Group principals, Lisa and Gina, to the show! Lisa and Gina are known internationally for their hospitality design expertise. Based locally in Chicago, the firm has provided world class design to all corners of the world. Lisa and Gina have been design industry disruptors, with focus on feeling and design over all else. You may know them by their work, with designs of landmark hotels such as London House Chicago, Waldorf Astoria or Ma...
Hello and welcome back to The PM Shift by HospitalityMD, hospitality's only evening live show. This episode features the wonderful Christine Trippi of The Wise Pineapple. Join us as we laugh through our technical difficulties and learn knowledge bombs from Christine. Head over to www.thewisepineapple.com to stay up to date with Christine's weekly newsletter and to learn more about The Crown Society. Be sure to subscribe to us on YouTube and turn on notifications so you never miss a live show! ww...
Welcome back to The PM Shift! We had a great time with our guest Neil Upadhyay.
Welcome back to The PM Shift hosted by HospitalityMD! Today we fielded some questions from the audience in regards to appearance standards. It was a great conversation and really insightful feedback from the audience. You can catch the show live on Sunday, Tuesday and Thursdays at 8:30pm Central on LinkedIn, YouTube and Facebook www.solo.to/hospitalitymd
Welcome back to The PM Shift by HospitalityMD. This episode features Adam Peabody of Flora Hemp Spirits, a non-alcoholic, hemp infused cocktail option. Listen in as we discuss Adam's experience in the food and beverage world as well as his amazing product he has developed.
Join us LIVE every Sunday, Tuesday and Thursday at 8:30pm Central on LinkedIn and YouTube!
Join us for this wild episode of The PM Shift where we were able to broker a deal for 2 people via chat and Kyle is booked to speak at another university. It was a great night for hospitality! www.solo.to/hospitalitymd
Welcome back to the PM Shift. Today, Greg and Tom catch up on what occurred the previous 48 hours with the speech Kyle gave at the College of Dupage. Greg also shares a review on bad experience at a country club restaurant. Find us as www.solo.to/hospitalitymd
Hello HospitalityMD listeners! On this rendition of The PM Shift, Kyle and Greg discuss a Facebook post from an aspiring manager that is asking for advice. www.solo.to/hospitalitymd
Welcome to The PM Shift, HospitalityMD's live podcast! Tonight we have HMD's friend from Brazil, Paula Carreirão! We will have fun, catch up and talk customer service.
Join our evening show The PM shift and all the chaos that ensues.
Sunday Night's live show with award winning General Manager Dylan Beaumont. Catch us live on Sunday, Tuesday and Thursdays at 8pm Central on LinkedIn, YouTube, Twitch and Facebook! www.solo.to/hospitalitymd
www.solo.to/hospitalitymd
Welcome back to HospitalityMD! Greg, Kyle and Tom discuss a post from a Facebook group regarding expectations while working in the hospitality industry. www.solo.to/hospitalitymd
Hello and welcome back to HospitalityMD! This is our new evening podcast. We are hoping to go live 2-3 times a week on LinkedIn, Youtube and Facebook. So be sure to follow us there! This episode we have a special guest: Kyle Allison! Join us as we dissect a post from a controversial post from a Hotel Manger Facebook group. www.solo.to/hospitalitymd
Welcome to Episode 5 of What I Learned in 9 Weeks as the GM of the Worst Hotel in the Brand! HMD gang Kyle, Greg, and Tom Explore the idea that sometimes the people in the positions of the most power don't have the simplest solutions to concerns that affect the guests the most. Kyle Illustrates this concept with an interesting story about a new bar top, permanent marker, and toothpaste! Order our Documentary Film! https://www.reelhouse.org/hospitality... Follow Us! solo.to/hospitalitymd...
In Part 2 this episode, HMD gang Kyle, Greg, and Tom continue to dive into the big 5 personality traits and try to determine if the same traits that make someone successful in dealing with guests in hospitality are the same or opposite to those that make one successful in dealing with ownership and the corporate office in a traditional setting. Thank you to the International Hospitality Institute for Recognizing Greg & Kyle as 2 of the Top 100 Most Powerful People in Hospitality in the Unite...
In this episode, HMD gang Kyle, Greg, and Tom dive into the big 5 personality traits and try to determine if the same traits that make someone successful in dealing with guests in hospitality are the same or opposite to those that make one successful in dealing with ownership and the corporate office. Order our Documentary Film! https://www.reelhouse.org/hospitality... Take the Personality Test! https://www.truity.com/test/big-five-... Hospitality & Homelessness https://www.youtube.com/watch...
Welcome back to HospitalityMD's limited series! Episode 3 is all about how Hospitality can help treat mental illness. We are excited to share this series over this 9 week period as we progress over true hospitality lessons right from the point of impact. Be sure to subscribe so you do not miss the rest of the episodes in this series. Be sure to check out our feature length documentary "Follow Me and I Will Be Behind You" premiering on April 22nd, 2022 only on reelhouse.org Use promo code EARLYAC...
Welcome back to HospitalityMD's limited series! Episode 2 is all about how Experiencing Anxiety Contributes to Cognitive Impairment. We are excited to share this series over this 9 week period as we progress over true hospitality lessons right from the point of impact. Be sure to subscribe so you do not miss the rest of the episodes in this series. www.solo.to/HospitalityMD
Welcome Back to another episode of HospitalityMD! This week we bring you an interview with Julie Brown, the Director for Rooms at the InterContinental Chicago Magnificent Mile, an IHG Hotel. Julie gives amazing insights on what it takes to move up the ladder and manage some of the biggest rooms divisions globally. Follow Julie on LinkedIn here: https://www.linkedin.com/in/julie-brown-199b54183/ If you have not checked out our latest limited series "What I Learned in 9 Weeks as the GM of the Wors...
Welcome to a very special episode of HospitalityMD. We are exciting to bring to you a NEW limited series called "What I Learned in 9 Weeks as the GM of the Worst Hotel in the Brand. This first episode focuses on listening, confronting the chaos and responding. We are excited to share this series over the next 9 weeks as we progress over true hospitality lessons right from the point of impact. Be sure to subscribe so you do not miss the rest of the episodes in this series. www.solo.to/hospitality...
Welcome back to another episode of HospitalityMD. Last year, we met with Stephanie Coradin and discussed the Psychology of Hospitality and how to optimize your interactions with guests and employees. Find out more about Stephanie here: www.demboinc.com https://www.linkedin.com/in/demboinc/ contact@demboinc.com Starting Wednesday we are launching our new series "What I Learned in Nine Weeks as the GM of the Worst Hotel in the Brand." In this new limited series, Kyle shares stories with Greg and T...
