In this episode of the Hospitable Hosts podcast, Robert and Nicole from Wandermore Hosting share their journey of co-hosting 19 properties across the US. They discuss the challenges and strategies of managing properties remotely, the importance of guest communication, and the technology tools that help streamline their operations. They also delve into their process of finding and vetting property owners, the rewarding aspects of being short-term rental hosts, and how potential clients can connec...
Jul 16, 2025•21 min•Season 3Ep. 76
This Hospitable Town Hall covered various aspects of the company's operations, including new hires, product updates, and upcoming events. A significant focus was placed on the redesign and enhancement of the guest portal, aiming to improve user experience, security, and functionality. The team also discussed new features such as upsells and security deposits, as well as upcoming workshops and community engagement initiatives. Sleep easy, host confidently with Hospitable. Automate your guest mess...
Jul 10, 2025•1 hr 2 min•Season 3Ep. 75
On this episode of the Hospitable Hosts podcast, we're joined by Ryan Dumka and Sarah Crawford of Desert Concierge Management. They've scaled their short-term rental business to over $3 million in booking revenue. And they're here to share what it really takes to grow, automate, and thrive in this industry. Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests. Sign up today at h...
Jul 09, 2025•26 min•Season 3Ep. 74
Today’s guest is Ehab, the powerhouse behind Rehab with Ehab —an academy that’s helping short-term rental hosts level up their game. He’s not just an educator; he’s a hands-on property manager who knows what it takes to build and scale a thriving STR business. In this episode, we talk about how he got started, the lessons he teaches his students, and how tools like Hospitable help him streamline operations and focus on what matters most—growth and guest experience. Whether you’re a new host or a...
Jul 02, 2025•17 min•Season 3Ep. 73
In this Town Hall meeting, the Hospitable team introduced a new Owner's Portal feature designed to improve communication and transparency between property managers and their owners, with demonstrations of its key functionalities, including statement customization and KPI tracking. The team discussed various platform updates and improvements, including dynamic pricing strategies, guest verification, and security deposit handling, while also announcing upcoming changes to payment handling and cale...
Jun 26, 2025•1 hr•Season 3Ep. 72
On this Hospitable Hosts podcast episode, our guest is Amy Servis. She's a Hospitable customer on the Mogul Plan, and a property manager hosting in the Poconos area. Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests. Sign up today at hospitable.com/podcast and get 25% off your bill for 3 months.
Jun 25, 2025•22 min•Season 3Ep. 71
On today's episode of the Hospitable Hosts podcast, we are speaking with Libby Ross of Co-Host Oklahoma . Libby is a Mogul plan user with 40+ properties. She's here to tell us a lot more about her experience going into hosting and her experience with Hospitable. Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests. Sign up today at hospitable.com/podcast and get 25% off your bil...
Jun 18, 2025•18 min•Season 3Ep. 70
In this Hospitable Town Hall, the team introduced a new format focusing on single themes for each upcoming Town Hall. This time, the Hospitable team focused on AI features, particularly the AI Copilot voice command system for managing bookings and guest information. Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests. Sign up today at hospitable.com/podcast and get 25% off your...
Jun 12, 2025•1 hr 2 min•Season 3Ep. 69
On this episode of the Hospitable Hosts podcast, we are joined by Joanne Whitby-Lee, Area Manager at Booking.com. Joanne is responsible for the leadership of teams across Australia and oversees the management of Booking.com's accommodation partners. We discussed Hospitable’s integration with Booking.com, and how that makes it easier than ever for hosts to list and manage their properties on Booking.com directly through the Hospitable platform. Sleep easy, host confidently with Hospitable. Automa...
Jun 11, 2025•29 min•Season 3Ep. 68
On today's episode of the Hospitable Hosts podcast, our guest is David Hillar from Casa Co-host located in Toronto, Ontario, Canada. We're going to hear a bit more about how David has grown his business and how he became an investor in Hospitable as well as a customer. Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channels, and protect yourself from bad direct booking guests. Sign up today at hospitable.com/podcast and get 25% off y...
Jun 04, 2025•19 min•Season 3Ep. 67
At this Hospitable Town Hall, the team shared updates on various product features, including payment solutions, rental agreements, and a new guest ID verification system, along with the launch of a private pilot for a security deposit feature. The meeting covered upcoming integrations and community updates, with discussions about the guest portal's development and future improvements, including host visibility and third-party vendor support. Sleep easy, host confidently with Hospitable. Automate...
May 29, 2025•1 hr 1 min•Season 3Ep. 66
What does it take to evolve from one of Airbnb’s very first hosts to running a thriving short-term rental business with a growing portfolio of luxury properties? Erika Sampaio, founder of Manage This Home, joins us to share her remarkable 16-year journey in hospitality—from navigating the chaos of early OTA management, to pivoting during the pandemic, to building a resilient, guest-first brand in New York’s competitive Catskills market. You can connect with Erika via her website and Instagram . ...
May 28, 2025•25 min•Season 3Ep. 65
This episode of the Hospitable Hosts podcast is a throwback. We're re-releasing some of our past masterclass webinars that were available in video format only for you to listen to on the go. The tips and tricks in this episode are still relevant today, but remember that any references to specific dates might be outdated. This webinar ran on September 29, 2023. On this episode, we are joined by STR experts Theron Lewis of STRHero and David Krauss of Rent Responsibly to share their insights with H...
May 22, 2025•1 hr 7 min•Season 3Ep. 64
On today's episode of the Hospitable Hosts podcast, we're speaking with James Varley from Host Planet. James will tell us a bit more about Host Planet and how you can use their resources to learn more about hosting, get some tips and tricks from them and from industry experts. James will also tell us more about the Host Planet Playbook, something that we're collaborating with them on over the next couple of months, and that you can get involved in. Click here to learn more and sign up. Sleep eas...
May 21, 2025•17 min•Season 3Ep. 63
This Hospitable Town Hall covered various updates and announcements, such as dynamic pricing, rule sets, custom stay discounts, AI-powered features, tax remittance, guest verification, security deposits, and business management tools. The conversation ended with the introduction of a new community platform and upcoming events, as well as addressing questions from attendees regarding specific features and integrations. Sleep easy, host confidently with Hospitable. Automate your guest messages, sy...
May 15, 2025•1 hr 4 min•Season 3Ep. 62
Unlock the playbook behind Michael Elefante’s short‑term‑rental empire in this fast‑paced episode. We dive into how he’s using Hospitable’s AI, direct‑booking engine, and top‑notch support to automate away the headaches and boost profit. Michael also shares fresh 2025 STR trends - from shifting guest expectations to pricing tactics, and reveals why he launched BNB Investor Academy to help everyday investors scale just like he did. Tune in for actionable gems, market foresight, and a dose of host...
May 14, 2025•19 min•Season 3Ep. 61
On today's episode of the Hospitable Hosts podcast, we sit down with Jason Muth, an SDR entrepreneur, coach, and founder of Pride Away Stays . Jason shares how he left behind the corporate media world and built a thriving short-term rental business in Provincetown, Massachusetts, with a strong mission to make hosting more inclusive and more efficient. From hitting $100,000 in direct booking revenue to co-hosting for others to running an SDR coaching business and podcasts, Jason is doing it all. ...
May 07, 2025•28 min•Season 3Ep. 60
The 100th Town Hall meeting celebrated Hospitable's growth and discussed future plans, particularly regarding the evolution into property management software. The main focus was on introducing a new dynamic pricing feature within the Hospitable platform, designed to optimize prices and increase earnings for hosts. The meeting also covered the integration with Vrbo, pricing strategies, and the commitment to supporting existing dynamic pricing integrations while offering the new feature at no extr...
May 01, 2025•1 hr 1 min•Season 3Ep. 59
We’re excited to welcome Dana Lynch to the Hospitable Hosts podcast. Dana is a short-term rental host based in Austin, Texas, with properties in Osage Beach, Missouri. Dana started her hosting journey while working full-time as a real estate closer—learning the ins and outs of the business by listening to podcasts during her 2.5-hour commute to work. Initially, she relied on a property manager but quickly realized that communication was lacking, pushing her to take control of her business with t...
Apr 30, 2025•18 min•Season 3Ep. 58
This episode of the Hospitable Hosts podcast is a throwback. We're re-releasing some of our past masterclass webinars that were available in video format only for you to listen to on the go. The tips and tricks in this episode are still relevant today, but remember that any references to specific dates might be outdated. This webinar ran on April 28, 2023. On this episode, we are joined by Arthur Colker, Founder and CEO of StayFi, the #1 provider of WiFi marketing services for vacation rental co...
Apr 24, 2025•57 min•Season 3Ep. 57
In this episode of the Hospitable Hosts podcast, we are joined by the team behind Crewdogs , a veteran-owned vacation rental company that brings a whole new meaning to hospitality by leveraging their military backgrounds to build a strong brand centered on trust, excellence, and service. Crewdogs is proving that short-term rentals can be more than just a business. It can be a mission. We are also joined by three hosts who use both CrewDogs and Hospitable. Sleep easy, host confidently with Hospit...
Apr 23, 2025•28 min•Season 3Ep. 56
This Hospitable Town Hall covered various updates and announcements, including new team members, platform improvements, and upcoming features. Challenges in customer support were addressed, along with updates on tax remittance, guest verification, and security deposit features. The meeting also discussed new business models, accounting recommendations, and policies regarding off-platform communication and fee transparency, with hints of significant updates to be revealed in the upcoming 100th To...
Apr 17, 2025•1 hr 6 min•Season 3Ep. 55
In today's episode of the Hospitable Hosts podcast, we’re diving into the latest short-term rental trends with Daniel from Key Data. Key Data is at the forefront of tracking performance metrics for the vacation rental industry, and Daniel will give us an inside look at how the market performed in Q1 — from ADR and RevPAR shifts to booking patterns and guest behavior. Plus, he’ll share what hosts should expect for the rest of 2025 and how to stay competitive. Sleep easy, host confidently with Hos...
Apr 16, 2025•24 min•Season 3Ep. 54
This episode of the Hospitable Hosts podcast is a throwback. We're re-releasing some of our past masterclass webinars that were available in video format only for you to listen to on the go. The tips and tricks in this episode are still relevant today, but remember that any references to specific dates might be outdated. This webinar ran on February 16, 2024. On this episode, we have experts from Mount , Minoan , and HostGPO to share their views, tips, and ideas on amenities. This panel discussi...
Apr 10, 2025•1 hr•Season 3Ep. 53
In this episode of the Hospitable Hosts podcast, we're speaking to Scott McAdara from Branson Lakes Lodging. Scott is a property manager with over 60 properties and growing. He is using our Mogul plan to help him automate many of the processes for his property management business. Scott will tell us a bit more about how he's been able to grow his business and how Hospitable has helped him along the way. Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calenda...
Apr 09, 2025•21 min•Season 3Ep. 52
In this Hospitable Town Hall, the team discussed various updates and improvements to the product, including fixes for issues related to manual message sending and image transmission, new features such as listing opportunities and listing quality status, and the progress of the private pilot for Booking.com listing creation. They also addressed operational features, AI features, and upcoming changes to the auto-reply feature. Lastly, they ended the conversation with a Q&A session addressing v...
Apr 03, 2025•1 hr 1 min•Season 3Ep. 51
In this episode of the Hospitable Hosts podcast, we sit down with Eric Bell, founder of Milux and a dedicated Hospitable customer. Eric shares his inspiring journey from working as an electrical engineer to launching a thriving short-term rental business—all while managing properties remotely. From the challenges of arbitrage to the nuances of co-hosting, Eric walks us through his strategy for automating operations, scaling his business, and incorporating smart home technology to enhance guest e...
Apr 02, 2025•24 min•Season 3Ep. 50
This episode of the Hospitable Hosts podcast is a throwback. We're re-releasing some of our past masterclass webinars that were available in video format only for you to listen to on the go. The tips and tricks in this episode are still relevant today, but remember that any references to specific dates might be outdated. This webinar ran on November 10, 2023. For this episode, we were joined by the STR expert Jeff Iloulian from HostGPO (the buying group for hosts like you!) to share his insights...
Mar 27, 2025•1 hr•Season 3Ep. 49
We have a special episode of the Hospitable Hosts podcast today. The CEO of Happy Guest, Mike O'Connell, helped us to gather up a panel of four hosts who are using Hospitable and Happy Guest to help them upsell and automate their guest experience. Listen in for tips on where to start with upsells, what kind of products and services you should be offering, and also some extra tips on guest experience and direct booking. You will also get to hear some crazy guest stories at the end. Sleep easy, ho...
Mar 26, 2025•44 min•Season 3Ep. 48
In this Town Hall, the Hospitable team covered updates on various initiatives and features across different teams, including connectivity, direct bookings, and Mogul. Key topics discussed were improvements to listing management, expansion of tax collection services, enhancements to guest verification and booking processes, and the evolution of Mogul features to cater to different business models. The team also addressed ongoing developments in AI capabilities, smart lock functionalities, and the...
Mar 20, 2025•1 hr 1 min•Season 3Ep. 47
