Home Service Toolbox

Ep. 35 | Simplifying Systems and Processes

How can small business owners simplify their workload by engaging in automated software platforms? Guest Leah Livingston

Ep. 34 | Maintaining Integrity

How can small businesses owners communicate and capitalize on customer transparency? Guest Bryan Gilbert

Ep. 33 | Direct Mail Marketing Campaigns: The Secret to Small Business Success

How can direct mail marketing campaigns help small business owners as they begin to reopen their doors? Guest Samantha Heald

Ep. 29 | The Strength of Small Businesses

How small businesses can stay strong, unified, and continue to grow throughout COVID 19. Guest Lechelle Yates

Ep. 32 | How the Home Service Industry can Combat COVID 19

Combatting the economic challenges home service providers are experiencing during this pandemic. Guest Mischa Fisher

Ep. 31 | Strength in Social Media

How social media has kept business owners and customers connected during this current season of business. Guest Katie Thompson

Ep. 30 | The Power of Video

Discussing how video has transformed the current season of business

Ep. 27 | Discussing resources, accessibility, and technology for home service providers

Ep. 28 | The integration of technology within builder solutions.

In this episode we speak with Spencer Padgett from CoConstruct about, the integration of technology within builder solutions.

Ep. 26 | How can businesses continue to network, virtually.

Ep. 25 | Why All Businesses Need to Apply for the SBA Disaster Loan

Staying prepared and proactive about your finances and financial education. Guest: Gerri Detweiler

Ep. 23 | Teamwork, time management, and tenacity

Finding ways to compromise and maintain a balance between your personal and professional career. Guest Richard Turner

Ep. 22 | Staring Adversity in the Eye with Guest Andy McKeown

Coping with adversity, customers, and other obstacles in business.

Ep. 20 | The Importance of Quality Service with David Nishan

Ep. 19 | The Key to Not Losing Focus with Will Spencer

Everyone is trying to get your attention and it has become incredibly difficult to stay focused! Will Spencer of JKS Incorporated unpacks how he's stayed focus for over 40 years in business.

Ep. 18 | How to grow your business by getting smaller!

Looking Back on Growth Made Simple in 2019

Growth Made Simple started with its first episode on April 3, 2019. Mary and Brian wrap up the end of the year with some reflection and a preview of the business growth podcast in 2020!

Building a Great Reputation with Homeowners

When you work in home services, your reputation with your customers can make or break your business. Brian and guest Ashley Lay talk about the importance of building and keeping a great reputation with local homeowners.

Everything You Need to Know About BERT

What is Google's BERT update, what does this mean for SEO and search algorithms, and what can you do to make the most of your site's SEO? Get the answers you need to make smart decisions for 2020.

Creating Content with Purpose

Great content strategy means creating valuable content that's written for the customer, not just search engines. Learn how to get started by answering questions.

Removing Roadblocks: How to Build Trust with Your Customers

Brian talks with Megan Hartman, a home stager and interior designer, about how confidence and compassion can play into developing trust with your customers and make them feel comfortable with their buying decisions.

The True Value of Customer Service

Dealing with customers and clients of all types, both ideal and difficult, is inevitable in any business. We're joined by the sales team from Bloomday Granite & Marble to talk about how making a positive experience the priority for any customer is the key to getting referrals.

The Challenges of Selling to the Homeowner

Education is key when it comes to reaching a homeowner audience. Join us with guest Kevin Dyess, a Hubspot channel account manager and veteran of the solar industry as we talk about reaching your customers and helping them make informed decisions.

The Value of Leadership Coaching with Dr. Eric Waldrop Pt. 2

Listen to the second part of Brian's talk with Dr. Eric Waldrop about leadership coaching, what to expect from your coach, and how an outside perspective can help anyone overcome the key challenges of leadership.

The Value of Leadership Coaching with Dr. Eric Waldrop: Pt. 1

Coaching is an integral part of our lives and to growth in a leadership role. Brian sits down with Dr. Eric Waldrop to talk about the value of leadership coaching and what it entails.

Finding the Best Hires with RightPath: Pt 2

Take a deeper dive into the hiring process. Crystal and Peter from RightPath Resources share some tangible tips to improve your hiring process and help your company find the right people.

Finding the Best Hires with RightPath: Pt 1

What effect can the wrong hire have on your team and your company? We sat down with RightPath Resources to talk about the hiring process and how to get the right people for your team.

Designing Your Office with a Growth Mindset

With two major office relocations in the past five years, we've learned a lot about how to design a space that works and promotes growth. Listen in to hear about our tips for designing an office space, and Brian and Mary's office horror stories.

Being Data-Driven Pt. 3: Metrics Your Boss Cares About

Are your monthly reports a time of dread? Learn how to improve reporting with your boss or client and get on the same page about your goals.

Paid Ads Are Great, but Which Data is Most Important?

Paid ad platforms provide plenty of data, but which metrics really matter? Learn what to look for and how to read what the data is really saying about your ad performance.