In this episode, our host Lucas Carroll sits down with Chris Trempe, the President of SwyftOps, a leading home care operating system. Chris brings a wealth of knowledge and expertise, offering vital insights for those new to the home care industry as well as seasoned veterans looking to fine-tune their operations. We'll also discuss the importance of focusing on growth and building relationships, as well as the emerging trends in home care technology, such as AI integration and the increasing ne...
Jan 09, 2025•27 min•Ep. 13
Barb brings a wealth of knowledge from her 14-year tenure with ACHC and her extensive background in home care, home health, and hospice. In this episode, we explore Barb’s journey from a quality manager position at a hospital-based hospice to becoming a key figure at ACHC, where she oversees a multitude of programs including home care, palliative care, and behavioral health. Barb elucidates the critical role of accreditation in ensuring quality care, discussing everything from the meticulous sur...
Dec 17, 2024•26 min•Ep. 12
In this episode, we are thrilled to welcome Delfino Salinas, the Director of Franchise Development for Caring Senior Service. Delfino brings a wealth of knowledge and experience about the home care industry, franchise development, and the future of senior care. We delve into his journey, the diverse backgrounds of new franchisees, and what it takes to be successful in this growing field. Whether you're a budding entrepreneur or a seasoned professional, Delfino offers valuable insights on leaders...
Dec 03, 2024•24 min•Ep. 11
In this episode, I'm your host, Lucas Carroll. We have a special guest, Dana Charumbira, the Managing Director at Home Care CPAs. With a wealth of experience in accounting and financial management, Dana shares her insights on the financial intricacies of running a home care business. From startup challenges and effective tax structures to monthly bookkeeping and leveraging technology, Dana's expertise provides invaluable guidance for new and seasoned home care agency owners. Join us as we delve ...
Nov 19, 2024•27 min•Ep. 9
In today's episode, we have an exceptional guest joining us, Sarah Van Aken, the Vice President of Franchise Development with BrandONE. Sarah provides an in-depth look into franchising within the home care industry. She shares her journey, the role of BrandONE in supporting emerging franchise brands, and the unique dynamics of the home care market. We delve into what makes a successful franchisee, the demand for home care services across various regions, and how licensing and compliance impact p...
Nov 05, 2024•27 min•Ep. 10
In today's episode, Lucas Carroll sits down with Jen Chaney, the Vice President of Franchise Development at Right at Home. With a diverse background spanning real estate to franchise development in various sectors, Jen offers rich insights into what makes Right at Home a leading home care franchise. We'll explore the emotional nuances of the industry, the comprehensive support system Right at Home provides to its franchise owners, and what it takes to succeed in this rewarding field. Whether you...
Oct 15, 2024•29 min•Ep. 8
Today’s episode, we have a very special guest, Mike Seamon, the VP of Commercial Strategy at Viventium. With his extensive background in New York home care payroll and nearly a decade of experience at Viventium, Mike brings invaluable insights into startup agencies' unique challenges, particularly around licensure and compliance. We'll discuss how Viventium’s systems are designed to accommodate the licensure timeline, ensuring startups can launch smoothly without unnecessary pressure. So, whethe...
Oct 01, 2024•32 min•Ep. 7
Today’s episode, a special guest, Mike Walters, franchise owner of Seniors Helping Seniors in Florida. Joining us from Flagler, St. John’s, and Volusia Counties, Mike shares his journey from working at the Social Security Administration to running a thriving home care agency. We’ll discuss how Mike adeptly transitioned into this industry, the crucial role of caregiver appreciation in his business success, and practical steps for aspiring home care entrepreneurs. Expect insightful stories, includ...
Sep 17, 2024•29 min•Ep. 6
In this episode, we dive into the work of the Home Care Association of Florida, a nonprofit trade organization dedicated to supporting providers through resources, education, and advocacy, all while navigating the intricate landscape of regulations in Florida. Denise also shares her journey, from working closely with Medicaid chiefs, influencing legislative changes, and addressing the urgent issue of direct care worker shortages through funding for data collection. We also discuss the critical r...
Sep 03, 2024•30 min•Ep. 5
In this episode, I'm your host, Lucas Carroll, and we have a special guest, Dan Durney, the Director of Franchise Development for Assisting Hands Home Care. In this insightful conversation, Dan and I explore the complexities and opportunities within the home care industry, from the state of licensing and the booming market for senior care to the unique franchise model of Assisting Hands that prioritizes family-owned values over private equity. We delve into the support systems in place for new f...
Aug 20, 2024•27 min•Ep. 4
In this episode, we'll be diving deep into the prospecting process for potential franchisees. Mitchell and I discuss why a proactive and transparent approach is crucial, the importance of understanding state-specific licensing requirements, and how setting clear expectations can pave the way for success. We also highlight the need to understand each individual's motivation for entering the industry and the significant impact it has on long-term success. Mitchell shares his journey from sales and...
Aug 06, 2024•31 min•Ep. 3
In our first episode, Lucas Carroll is joined by a special guest: Rick Dyer. He is a Vice President of Sales at InPro Insurance Group and brings over 12 years of expertise in home care insurance. Together, they discuss the critical importance of working with seasoned insurance professionals in the home care industry. We aim to equip you with the knowledge to make informed decisions about your insurance needs, ensuring you have the right support and coverage. So whether you're just starting or lo...
Jul 23, 2024•36 min•Ep. 2
Welcome to "Home Care: Doors Open," where we discuss licensing, operations, and scaling your home care business. Whether you're just opening your doors or looking to unlock new doors to growth and success, this podcast is for you. Join us as we explore the stories, tools, and expertise needed to start and scale your home care business, whether non-medical, medical, or hospice care. Learn from industry leaders and gain valuable insights into navigating the complexities of licensing and operations...
Jun 28, 2024•39 sec•Ep. 1
