¶ Customer's Frustration and Poor Service
All right, this fat chick is pissed. She's been waiting twenty minutes for a pizza. She probably hungry as hell. How long? Twenty minutes? Yeah, twenty minutes. I'm hungry, her stomach growling. Yeah, and plus she's a big back, so she wants a food. But anyway, she set this up. I think this is a black woman. What else could it be? Yeah, well, you'll see. And black woman. Her customer service skills suck. Watch this crazy video in Pizza Hut.
There's other people in line ahead of you you think with that or we're
Oh no, who trained Peter and employees? I mean come on man. Nothing you can say nothing you can say absolutely nothing you can say to justify your actions calling a customer a stupid fat horse A K That is crazy. Yeah. Hey, you know, black women have this stereotype of being loud and Hey you know this woman, I don't know why y'all go to pizza. I like little season.
They have pieces hot and ready. Yeah. Hey give me two pepperoni. Here you go. Ten dollars. I'm already out the door. Within two minutes. You've been waiting in line for like twenty minutes? Yes. So she said And you still ain't got your food. All right, come on, let's watch this. Hey, don't forget our giveaway inch tomorrow for our Ford 250 and Polaris XP at$10,000 in code hard White American Cash. And you get 50 times inches right now, right? 50 times inches. Go to FisherHartwins.com.
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ご視聴ありがとうございました
Did you hear that? I'm extremely happy busy.
Yeah.
¶ Verbal Clash and Staff Empathy
Pizza Hut. Up seriously. Yeah, who trained these people? She says she's in in in their building, right? She's been on hold for nineteen minutes. Yeah. Yeah.
So I kept asking for a refund and order, okay. I asked I ordered. My name is Ashley, I want my refund and I don't like it right there.
Amen.
Do you want a refund? Do you want to I want my food? I drove here myself. Do you want your refund or do you want your aura? You can have some order. Yeah, you might f you dumbass.
Hey man, she what they say when you hungry and angry? Hangry? Yeah, hangry. This will feel great.
Ha ha ha ha.
But instead of this being pizza hut it it be it at Lil Caesars or something and this'll be like she's ha you get it? She's hangry. Hangry? Yeah. You get your pizza fast, go to Lil Caesars. No, it'd be p for Pizza Hut. You get a advertise this being in the little seasons. It'd be a great advertisement for pizza, but this is this is bad.
This is bad for pizza. Cal's customer service sucked. This fat lady's been waiting for 30 minutes. Well, this customer's rude too, Kevin. Yeah, I know. It's like, is this in the hood? Like it's they no no like everybody involved here is like ghetto. Yeah, yeah, yeah. Yeah. This has gotta be in some inner city hood area. Nobody has any decorum. But you know what? This could have been easily avoided. Easily aborted.
With just some great custom service skills. You can't call people fat whores. You can't tell people, well, we effin' busy today. Hey do that. All right, let's look at it. But on uh on the other hand, this lady sounds like nobody's ever told you no before. Yeah. And you throwin' sh Yeah. Hey, I wanna get to the climax.
Okay.
Please exit out this door right now. Exit no, you're exiting out this door right now. There's other people in the line attacking you. You should guys or We understand that! Get the fing out the door!
But this is crazy. Hey, you see how that I think that's a woman. Remember that old show Martin Lawrence used to dress up as all these different characters? Yeah. Act like Martin Lawrence acting like a black woman. Yeah, I'm thinking she's the cook. She's cooking the pizzas. Well let's see. Well, she shouldn't definitely be working with customers.
She don't have the temperament for it. That is crazy. You can tell she wor she's doing all the pizzas. Yeah, cooking. She sh she's shoving the pizzas in the oven, taking the pizzas out, boxing them up, cutting the pizza.
And it sounds like they're very busy got a lot of customers, so I'm thinking it's I don't know how many people they're helping her. Well listen You know, think about how shut up I'm gonna play the venue. Think about how frustrating it is. It's hot as hell back there. You cut down the damn pizza. You know what I'm saying? There's no white woman named Ash to come in. Hey, I've been waiting back to smoke. That would set you off as a black woman. As a black woman, it would set you off.
I I I don't agree with her behavior and how she's behaving, but I can totally get it. She's probably overworked this hot as hell back now. All right. Well let's come on, let's go.
Right now! Don't you can order two hours before? You literally just something out of the two hours! We have a hundred and eighty orders!
A hundred and eighty orders. No, it can't be. You you working on a hundred and eighty orders right now? Maybe that's what you average a day, but you got a hundred you you got a hundred and eighty orders right now? Yeah. That's crazy. Yeah, yeah.
We have a hundred and eighty orders! Give me my brother! You are not the only person we have for the time!
That is nuts.
¶ Broader Commentary and Resolution
I don't know what it is about black people. No, it's black women. They they turn it into their own little bullhorn. Slapping the hands like that? Yeah, oh I seen black men do it. Where they like black women they like to do this. Ah, you are not the only person here. We got a hundred days.
It hurts!
Or they do this. Let's look at the end.
No, you're not getting s you're just gonna f it out of here. I'm calling the police. Go ahead, Karen, and they're gonna tell you the same fing thing.
Well you gotta give her money back at the least, just give her money back until they get out. Yeah. Y'all sitting out arguing about what you gonna give her food and a money back. No, just give her money back. Yeah. Look at look how crazy. Like a crow like a crow from under bridge came in out. I'm telling you, she been cooking pizzas. It's hot as hell back out. She cut them pizzas. I'm telling you man, that woman's overworked.
But didn't that white woman say she's gonna call the cops? Yeah. What are you gonna call the cops for? They she wants some money back. Think about it. Think about it. You're a white woman. Yeah. You think you think a you think a white woman's gonna let up uh some minorities tell us she ain't getting her money back? Oh I'm calling it cops.
Thank you.
But what else she gonna do? Of course she's gonna do that. Yeah. But they could probably get her for what's the charge? Um 'Cause she do something at that. I'm not trying to call the cop. Yeah, but sh they gotta give her money back up. Yeah, I know. But they're too busy arguing about what they're gonna give her. What the cops and the m the money or just the money? Or the f you know? Well, the cops ain't gonna arrest her. Whatever they do, y'all need to sit down to cook but right there.
Y'all need to uh retrain her or something. That that's crazy. She made ten she made things ten times worse. And the and the Latino uh catchier, man, I don't know. She needs some work too. That was horrible. Y'all gotta remember y'all represent Pizza Hut.
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Ha ha ha
If I've been uh waiting for my order, yeah, and I see this go down and I've been waiting for about thirty minutes, yeah, I'm not ever coming back here. I'm going a little seasons, man. I'm telling you, they you get two large three large pepperonies, breadsticks, some sauce. Yeah. Uh cup of two liters, five minutes you walk in, walk out. Yeah, eight kill. Your pizza's hot and ready over there. A kill, watch this. That is crazy. I don't know why.
I don't know. I w Why would I take everything so personal as an employee? Chief, that's easy for you to say. Imagine you cooking pizzas all day. You got that hot oven burning you. You're taking a pizza. You cut the pizza like this. That is not easy.