Twilio Presents: Consumerization in Healthcare for Patients and Providers
May 17, 2021•12 min
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Episode description
Susan Collins, Twilio’s Global Head of Healthcare Services, joins us to discuss the changing landscape of healthcare and the need to consider both the provider and patient when thinking about consumerization. Learn about strategies healthcare organizations can take to create a sustainable patient-centric experience that enhances value-based care.
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