Val Geisler Applying the Dinner Party Strategy to Customer Support - podcast episode cover

Val Geisler Applying the Dinner Party Strategy to Customer Support

Jul 30, 202047 min
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Episode description

Val Geisler. You know her from the Dinner Party Strategy. We break down how to give exceptional support through email, and create an amazing customer experience at every interaction.

When it comes to ecommerce emails, support has some of the highest open rates there are. Val shares some ways to make your support emails less painful and more delightful.

Enjoy this episode of the Ecomm Swipe File - as always supported by Gorgias.

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