Today’s guest is Jen Gilkie, Chief Marketing Officer for Dartmouth Health, one of the largest health systems in northern New England. Jen has had a fascinating and surprising career journey from studying theater here at the University of New Hampshire to being the chief of staff for the 2014 Super Bowl Host Committee to finding her way to healthcare and marketing. In this podcast we discuss rebranding, messaging during COVID, and more. Thank you for reading Health Leader Forge. This post is publ...
Aug 08, 2024•1 hr 14 min
Today’s guest is Chris Dougherty, President and CEO of Brattleboro Memorial Hospital in Brattleboro, Vermont. Chris knew from a young age that he wanted to be a healthcare leader to serve the most vulnerable in our communities. He has done exactly that, having been a hospital CEO on both coasts and in Texas. In this podcast, Chris shares his career journey and the lessons he learned from working in different types of hospitals and in different geographies, leading up to his current role as CEO o...
Jul 11, 2024•1 hr 31 min
Today’s guest is Darin Roark, President and Chief Operating Officer of Wentworth-Douglass Hospital in Dover, New Hampshire. Darin has an unusual path, from working in an insurance company to becoming a nurse specialized in emergency medicine and intensive care, to leading large organizations. His path also took him from Illinois to Florida to Dover, New Hampshire, just one town over from UNH. I really enjoyed hearing Darin’s story and learning about his deep commitment to patient care while also...
Mar 15, 2024•1 hr 25 min
Today’s guest is Kelly Barton, President of Maine Behavioral Healthcare, part of the MaineHealth System. Maine Behavioral Healthcare offers a full spectrum of behavioral health care, from community-based counseling and rehabilitation to a dedicated behavioral health hospital. In this podcast we talk about Kelly’s career journey starting as a unit coordinator in the emergency department through leadership roles in a variety of organizations. We discuss some of the challenges facing behavioral hea...
Jan 15, 2024•1 hr 5 min
Today’s guest is Paul E. Fort, the CEO of FedPoint . FedPoint is a fast-growing provider of benefit administration and technology solutions for large institutional sponsors, with focus on the federal government of the United States and its numerous departments and agencies. In this podcast we talk about Paul’s unusual career journey to become an insurance executive – he first earned a PhD in Renaissance English Literature before making his way into the insurance industry. Paul began working in t...
Dec 18, 2023•1 hr 19 min
Today’s guest is Dr. Jeffrey Fetter, the Chief Medical Officer for the New Hampshire State Hospital. Dr. Fetter is a board-certified physician in both internal medicine and psychiatry, and has spent his career caring for some of the most vulnerable patients in New Hampshire. The New Hampshire State Hospital is a secure, inpatient psychiatric hospital for patients with serious mental illness. In this podcast we talk about Dr. Fetter’s journey through medicine, including how he was sure the one sp...
Oct 25, 2022•1 hr 31 min
Today’s guest is Jason Dupuis, the Chief Patient Experience Officer for PM Pediatrics Health. In this podcast we talk about his early career at Boston Children’s where he rose to the director of the Emergency Department before he was thirty, and then how he got a job with PM Pediatrics when it was an emerging pediatrics urgent care chain because he had written his master’s thesis on the need for pediatrics urgent care in Massachusetts. When the founders heard what he had written, they told him t...
Sep 15, 2022•1 hr 32 min
Today’s guest is Dr. Bill Hudenko. Dr. Hudenko is a licensed psychologist who has extensive clinical experience working with children who have disruptive-behavior disorders and autism-spectrum disorders. Dr. Hudenko is is a Research Assistant Professor in the Department of Psychological & Brain Sciences at Dartmouth College, an Adjunct Assistant Professor of clinical psychology at Dartmouth's Geisel School of Medicine. He is also an entrepreneur and innovator in the area text-based behaviora...
Aug 18, 2022•1 hr 40 min
Colonel Peacock has had a fascinating career from being a medevac pilot flying black hawks to being the vice provost of the Army Medical Department’s facility for training the majority of medical specialties in the Army, to being the Commander of the BG Crawford F. Sams Army Health Clinic in Camp Zama Japan. In this podcast, Colonel Peacock shares her career journey, what it was like to command a military clinic in a foreign country during a pandemic, and we conclude with advice for emerging lea...
Jul 16, 2022•49 min
Today’s guest is my colleague Dr. Tyler Jamison, associate professor of Human Development and Family studies here at the University of New Hampshire. Tyler is an expert in the field of young adult romantic relationships. I asked Tyler to join me today because romantic relationships are an important part of health and leading a meaningful and fulfilling life. In this podcast we talk about how Tyler came to study emerging adults and romantic relationships, what emerging adulthood is, and ultimatel...
Jun 15, 2022•1 hr 32 min
In this podcast I had the honor of interviewing Major General (retired) David Rubenstein. Among the many duties of his career, General Rubenstein was the commander of the Army Medical Department Center and School, which was the unit where I was an instructor before I retired from the Army, and he was also the chief of the Medical Service Corps, the Army branch that I served in for 23 years. Although I did not work directly with him on active duty, I can say that General Rubenstein was one of the...
Mar 15, 2022•2 hr 12 min
Today’s guest is Dr. Seoka Salstrom, Founder & Director of the Hanover Center for Cognitive Behavioral Therapies , in Hanover, NH. Seoka has a phd in clinical psychology and specializes in evidence-based behavioral health interventions, with a special interest in anxiety and obsessive-compulsive disorders. In this podcast we discuss how she grew up in a house without electricity, how she found her way to psychology through a vision quest, her rigorous training in clinical psychology, and how...
Feb 01, 2022•1 hr 26 min
Today’s guest is my colleague Dr. Anita Tucker, professor of Social Work, and associate director of the Outdoor Behavioral Healthcare (OBH) Center here at the University of New Hampshire. She is also a co-author of the recent textbook, Adventure Group Therapy: An Experiential Approach to Treatment . Anita was an early practitioner of adventure group therapy in the Social Work field, and through her research she has been a leader in developing the practice. In this podcast we talk about Anita’s j...
Jan 03, 2022•1 hr 34 min
Today’s guest is Andrew Calkins, the CEO of Sage Family of Companies. Andrew has extensive experience as a healthcare executive in a wide range of healthcare delivery organizations including long-term care, hospice, home health, and outpatient mental health. In this podcast, we talk about how he went from a clerk in the mailroom to managing complex, geographically dispersed organizations. Andrew’s career journey put him in contact with several private equity firms as he went through numerous mer...
Nov 20, 2021•1 hr 30 min
Today’s guest is Dr. Neil Meehan, the Chief Physician Executive of Exeter Health Resources. Dr. Meehan is a board-certified Emergency Medicine physician, and was the driving force behind the creation of the New Hampshire Physician Leadership Development Program, a joint effort between the New Hampshire Medical Society, the New Hampshire Hospital Association, and the University of New Hampshire. In this podcast we discuss Dr. Meehan’s own journey from living in a music studio above a peanut butte...
Jul 15, 2021•45 min
Today’s guest is Dr. Neil Meehan, the Chief Physician Executive of Exeter Health Resources. Dr. Meehan is a board-certified Emergency Medicine physician, and was the driving force behind the creation of the New Hampshire Physician Leadership Development Program, a joint effort between the New Hampshire Medical Society, the New Hampshire Hospital Association, and the University of New Hampshire. In this podcast we discuss Dr. Meehan’s own journey from living in a music studio above a peanut butte...
Jul 15, 2021•1 hr 26 min
This podcast is a recording of a live panel held jointly sponsored by the sponsors of this podcast, the Department of Health Management and Policy at the University of New Hampshire and the Northern New England Healthcare Executives, the local chapter of the American College of Healthcare Executives. The panel was titled, COVID-19: What We Learned - Staffing & People Resources. I had the opportunity to moderate, and our panel featured Eileen Keefe, Chief Nursing Officer, Parkland Medical Cen...
Mar 15, 2021•1 hr
Today’s guest is Mary Helen McSweeney-Feld. Mary Helen is an associate professor at Towson University in the Department of Health Sciences. Mary Helen is the author of one of the leading textbooks in the field of long-term care, Dimensions of Long-Term Care: An Introduction , and is a recognized leader in long-term care education nationally. In this podcast I talk with Mary Helen about her journey from an early interest in political science and international affairs to discovering the nascent fi...
Jan 15, 2021•1 hr 25 min
Today’s guest is Steve Ahnen, the President and CEO of the New Hampshire Hospital Association. The New Hampshire Hospital Association is an independent, non-profit association representing the interests of the hospitals in the state of New Hampshire. Steve joined the New Hampshire Hospital Association in 2008 after spending sixteen years in progressive leadership roles with the American Hospital Association in Washington, DC. In this podcast we talk about the role of both the American Hospital A...
Dec 15, 2020•1 hr 22 min
Today’s guest is Chris Sloan, the Chief Operating Officer of Capital Medical Center in Olympia, Washington. Capital Medical Center is a 107-bed hospital with about 600 employees. It is part of LifePoint Health, a for-profit hospital system headquartered in Brentwood, Tennessee. Chris joined Capital Medical Center after retiring from the Army Medical Service Corps in September of 2019, with 23 years of service as a military medical logistician and hospital administrator. During his service he dep...
Nov 15, 2020•50 min
Today’s guest is Chris Sloan, the Chief Operating Officer of Capital Medical Center in Olympia, Washington. Capital Medical Center is a 107-bed hospital with about 600 employees. It is part of LifePoint Health, a for-profit hospital system headquartered in Brentwood, Tennessee. Chris joined Capital Medical Center after retiring from the Army Medical Service Corps in September of 2019, with 23 years of service as a military medical logistician and hospital administrator. During his service he dep...
Nov 15, 2020•1 hr 20 min
Earlier this fall, I was able to publish a paper with my colleagues Chris Mayhugh and Mark Mellott, based on the Health Leader Forge podcast interviews. The paper is called Learned the Hard Way: A Model of Executive Leadership Competencies. Using qualitative research methods, we analyzed the interviews and focused especially, though not exclusively, on answers executives gave to one of my favorite questions, what is a leadership lesson you learned the hard way? The paper was originally presented...
Oct 15, 2020•29 min
Today’s guest is Art Mathisen, the President of Memorial Hospital in North Conway, New Hampshire. Memorial Hospital is part of the MaineHealth system, the largest integrated healthcare system in Maine. Memorial Hospital is the only member hospital not located in Maine. Art had a first career in the US Army as a Medical Service Corps officer, and retired after twenty years as a lieutenant colonel. In this podcast we talk about his military career, his transition to civilian leadership, and his ex...
Sep 15, 2020•1 hr 41 min
Today’s guest is Art Mathisen, the President of Memorial Hospital in North Conway, New Hampshire. Memorial Hospital is part of the MaineHealth system, the largest integrated healthcare system in Maine. Memorial Hospital is the only member hospital not located in Maine. Art had a first career in the US Army as a Medical Service Corps officer, and retired after twenty years as a lieutenant colonel. In this podcast we talk about his military career, his transition to civilian leadership, and his ex...
Sep 15, 2020•1 hr 1 min
Today’s guest is Richard Corder, a healthcare consultant and Managing Director at the management consulting firm TiER 1 Performance Solutions. In this podcast we discuss Richard’s journey from his start as an apprentice in the hotel industry in London, England, following his heart to Boston, Massachusetts, his decision to enter the healthcare industry after his own experience as an inpatient, how he applied lessons he learned from the hospitality industry to become an expert on patient experienc...
Aug 15, 2020•1 hr 34 min
Today’s guest is my colleague Dr. Vanessa Druskat, associate professor of Organizational Behavior and Management here at the University of New Hampshire. Vanessa studies and teaches about team emotional intelligence, helping organizations develop more effective norms and behaviors. In this podcast, we talk in detail about a few of her papers, particularly a Harvard Business Review paper she coauthored called Building the Emotional Intelligence of Teams, which I have included a link to in the sho...
Jul 15, 2020•41 min
Today’s guest is my colleague Dr. Vanessa Druskat, associate professor of Organizational Behavior and Management here at the University of New Hampshire. Vanessa studies and teaches about team emotional intelligence, helping organizations develop more effective norms and behaviors. In the full length version of the interview, we go through Vanessa’s intellectual journey from an early interest in social work to work on leadership, teams, and emotional intelligence. We talk in detail about a few o...
Jul 15, 2020•1 hr 29 min
If you were paying attention to the news about the COVID-19 pandemic in New York City you will remember that two Army field hospitals deployed to provide support to the beleaguered health system. Today’s guest is LTC Jarrod McGee, commander of the 11th Field Hospital. In this podcast we discuss what a field hospital is, what its capabilities are, and what it’s like to move one from Ft. Hood, Texas to New York City with only a few days’ notice. This interview focuses mostly on the logistics of th...
Jun 15, 2020•50 min
If you were paying attention to the news about the COVID-19 pandemic in New York City you will remember that two Army field hospitals deployed to provide support to the beleaguered health system. Today’s guest is LTC Jarrod McGee, commander of the 11th Field Hospital. In this podcast we discuss what a field hospital is, what its capabilities are, and what it’s like to move one from Ft. Hood, Texas to New York City with only a few days’ notice. This interview focuses mostly on the logistics of th...
Jun 15, 2020•1 hr 29 min
A special edition of the Health Leader Forge dedicated to the University of New Hampshire Health Management and Policy Class of 2020 and all of the future health leaders who are graduating this spring. In this podcast, I go back through the archives and gather advice for early careerists from nine previous guests. I then share a little advice of my own, and close with a reading of a passage from Henry David Thoreau's Walden. for more information, please see our web site, http://healthleaderforge...
May 15, 2020•30 min